Apartments in Zanzibar West, Tanzania

Room, Balcony, View from the room and Restaurant is really nice. But only one thing they need to improve in their reception customer service. Room I signed when I check in and Room I really received was different. They changed the room without notice. I asked why they said it's same room inside. But it was totally different. Changed room has no privacy at all. We have to close the window during the stay. And I asked for late check out when I check in. They told me to check last day in the morning. In last day, I asked again for 2hrs late check out. They refused my request even didn't check the system. Just say NO. I am very disappointed with their attitude. And when I checked the site there were plenty room left. As everyone knows Zanzibar is the holiday place. Most of 5 star hotels in holiday place, they run check out time very flexible due to flight time. No deserve to have 5 stars in customer service.

I landed at Golden Tulip because Trip.com messed up my booking elsewhere, and I only found out about it at the last minute. The location is right by the port, on a side of town that feels quite sketchy. However, Stone Town is small and safe, so it didn’t matter too much. The rooms are nice enough. They have everything you need. People are friendly all over Zanzibar, and at the Golden Tulip no less. The pool is lovely, and service is okay. Sometimes I had to ask more than once, phone down because my towel had disappeared, or guide them through my own bill. The restaurant is pretty bad. I’m not a particularly fussy eater, but don’t feel the need to eat bad food. I ordered three tester dishes on my first day, and didn’t finish any. Another traveler had a similar experience. Breakfast is okay. There is fruit, yoghurt, pastries, omelettes on request, toast, cereal sometimes, and a variety of hot dishes. Nobody seems to notice when the table has no cutlery or when the coffee, milk or a given hot dish runs out. Most days, I found the cereal (if they had it), fruit, and at least one hot dish edible.

The front desk provided a room that was already occupied. When we checked in at 23:00 late at night and opened the door, a middle-aged man was already sleeping on the bed. The man was frightened and very angry. Similarly, we were also very frightened and felt very embarrassed. For such a misunderstanding, the front desk only apologized to the man, but did not apologize to us. After changing rooms, our twin bed room was changed to a double bed room. The hotel did not explain this. Because it was late at night, we gave up changing beds and rested. There was a musty smell in the room, and a bottle of mineral water was empty, and it was not cleaned. There were many flies flying around in the restaurant during breakfast. I am very dissatisfied with this accommodation experience.

The room was nice and clean. The service is quite good and proactive. The environment is great. There is also the only Chinese restaurant on Sang Island 300 meters away, which is very cost-effective. Recommended. However, the dolphin watching and prison island recommended by the hotel are relatively expensive, so if possible, look outside.

In order to transfer and catch up on jet lag, I chose this relatively new hotel with free pick-up and drop-off. Look at the photos. It is much more expensive than ordinary hotels at the airport, but it is actually older. The room has no view and it takes 20 minutes for the bath water to heat up. Early check-in for an early flight will cost an additional US$70, which is more. You have to pay for a bottle of water...the only advantage is free pick-up and delivery

It happened to be living in the former residence of Queen's lead singer Freddie Mercury. It was really an amazing experience. The appearance of the hotel is good, but the internal facilities are average. The bed and pillows are not comfortable, and the breakfast taste is average. It is better than the good location and the experience of this wonderful celebrity's former residence.

The hotel is very close to Stone Town, but it is relatively hard to find in the alley. There are road signs on the roadside, so you need to pay attention. The breakfast restaurant is on the top floor, and the view is not bad, you can see the sea.

The hotel is excellent, luxurious ancient building. The room is oversized and richly decorated in classical style. The location is good and it is one of the landmark hotels in Stone Town. The building is beautiful and the restaurant is the best with all the facilities.

Utterly enchanting- from our 5am arrival until our departure 3 days later we were looked after so incredibly well. The hotel organised our airport pickup and opened up with a gentle tap (you may need help to find it as it’s in the narrow streets of old Stonetown). The front of house was superb and Peter took care of us. The hotel has so much atmosphere, full of antiques and lush vegetation. Breakfast is in the roof balcony. Excursions can be organised. I had read a few unpleasant reviews but I can’t think why, cleanliness was first class and the hospitality was outstanding. I hope you are lucky enough to find a room - we stayed 3 nights it was so good.

Nice little boutique hotel. Great location. Rooms are cute, with bespoke antique furniture. Staff were super friendly and helpful.