We stayed in the family Villa with pool view. The staff all around the hotel were amazing, assisting us at all times and making sure our stay was most comfortable. They have many pools situated at different locations around the hotel but the pool where we stayed has the coldest temperature which was perfect for this hot weather. You can hop on a buggy to get around or take a stroll to any place in the hotel. The beach is calm and perfect for a relaxing time. Their buffet breakfast and dinner was a wide variety and the food was excellent.
Everything was just amazing, even though it was a short stay, pool, beach, breakfast. Beautiful and totally new hotel. but they could definitely work on providing some slippers and coffee in the rooms.
Hotel near Beachfront,Mina Al Arab40% of visitors choose this area
GGuest User2024.05.15
The hotel is large and has complete facilities. Half of it is sea water and half is mountain. It is a hotel between the mountain and the sea. Don't worry about the flavor. The breakfast is also delicious. The service attitude is also very good. Recommended
Hotel near Ras Al Khaimah City Center,Ras Al Khaimah30% of visitors choose this area
GGuest User2023.09.15
Customer service is at best. Very polite and professional front office, housekeeping and security staff. Always smiling and accommodating special requests.
Great view from the room and good facilities and amenities.
Well done CityMax Ras Al Khaimah !
Hotel near Beachfront,Al Riffa40% of visitors choose this area
GGuest User2023.02.01
Very bougie and lovely! It was a perfect stay! Food was amazing, people were fantastic, and the grounds/rooms are immaculate!!! This is somewhere you'll want to stay every time you visit RAK!!!
Hotel near Al Jazeera,Al Jazirah Al Hamra30% of visitors choose this area
GGuest User2024.12.17
The facility overall is good, and we truly appreciated having access to both Al Hamra Village Hotel and Residences, which gave us the opportunity to enjoy three swimming pools and the beach.
We also really enjoyed the nighttime activities at The Frisky Fox bar and restaurant, as they were very entertaining.
However, the service was quite poor due to the following:
1. My special request, which I added to my booking, was completely ignored. When I asked the reception, they said they had not been informed.
2. The waiting time at the reception for check-in and check-out was very long.
3. A simple request for a one-hour late checkout was not considered.
4. The food quality was very poor—well below three-star standards—and the staff were very slow in refilling buffet items. There were not enough plates for all guests, and we had to wait a long time to get clean ones.
5. The room was clean overall but extremely small, with the TV positioned awkwardly. We kept bumping our heads into it whenever we tried to reach the wardrobe. Additionally, the AC was very noisy, and the water pressure was very low most of the time.
6. The internet connection was very slow across all facilities.
Such a beautiful hotel conveniently located . Hotel amenities are great and food was excellent. Staff were friendly and helpful.Room is clean and well presented. The only downside I experienced was the bed / mattress, they are not very comfortable, definitely need good quality mattress in there.
I had a good stay . The hotel is clean and well-kept, which I appreciated. The outdoor pool was great, especially with it being right on the beach—perfect for relaxing. The indoor pool was a bit small, though. Breakfast was decent, but I wish they had more vegetarian options. Overall, it’s a good place to stay if you’re on a budget and want to be by the beach.
Hotel near Al Jazeera,Al Jazirah Al Hamra30% of visitors choose this area
GGuest User2024.10.11
I have been coming to this hotel since 2017, the last time was in 2022. During this time, Hilton became the owner, and everything changed for the worse. Previously, it was Luxury, luxury, no strangers, top-notch service, now it is torn sun loungers, worn towels, plus construction on both sides, and sometimes you can’t go into the sea, it’s dirty. In general, I am of course discouraged. The staff is of course good, they try their best, otherwise .... Only a memory remains from the former Waldorf, I was there last time, and it’s a pity ....
Hotel near Al Jazeera,Al Jazirah Al Hamra30% of visitors choose this area
KKolpakov2025.01.01
Отель немного устарел, менеджмент не торопится в помощи
55 reviews
9.0/10
Price from
AED 557
per night
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9.2/10
Very Good
GGuest UserSuch a beautiful hotel conveniently located . Hotel amenities are great and food was excellent. Staff were friendly and helpful.Room is clean and well presented. The only downside I experienced was the bed / mattress, they are not very comfortable, definitely need good quality mattress in there.
SSamrat BI had a good stay . The hotel is clean and well-kept, which I appreciated. The outdoor pool was great, especially with it being right on the beach—perfect for relaxing. The indoor pool was a bit small, though. Breakfast was decent, but I wish they had more vegetarian options. Overall, it’s a good place to stay if you’re on a budget and want to be by the beach.
XXIAOBOAffordable, with private beach, next to the industrial area. There is no suitable Chinese-style restaurant nearby, the breakfast is average and the Arabic taste. The sea beaches are superb.
AAnonymous UserHygiene: Clean and hygienic, many Pakistanis are very friendly to Chinese people, so we basically tipped
Facilities: The hotel room facilities feel old, and the roof leaked in the afternoon, probably because of long-term exposure to the sun
Service: Because I was traveling with my family, I emailed in advance to express my needs, and the hotel made arrangements in advance, which I was quite satisfied with
Environment: The environment is beautiful, the house on the hillside has a Mediterranean style, you can spend 2-3 days in the hotel, the hotel has yoga and volleyball teaching
GGuest UserThe facility overall is good, and we truly appreciated having access to both Al Hamra Village Hotel and Residences, which gave us the opportunity to enjoy three swimming pools and the beach.
We also really enjoyed the nighttime activities at The Frisky Fox bar and restaurant, as they were very entertaining.
However, the service was quite poor due to the following:
1. My special request, which I added to my booking, was completely ignored. When I asked the reception, they said they had not been informed.
2. The waiting time at the reception for check-in and check-out was very long.
3. A simple request for a one-hour late checkout was not considered.
4. The food quality was very poor—well below three-star standards—and the staff were very slow in refilling buffet items. There were not enough plates for all guests, and we had to wait a long time to get clean ones.
5. The room was clean overall but extremely small, with the TV positioned awkwardly. We kept bumping our heads into it whenever we tried to reach the wardrobe. Additionally, the AC was very noisy, and the water pressure was very low most of the time.
6. The internet connection was very slow across all facilities.
GGuest UserThe hotel is large and has complete facilities. Half of it is sea water and half is mountain. It is a hotel between the mountain and the sea. Don't worry about the flavor. The breakfast is also delicious. The service attitude is also very good. Recommended
AAnonymous UserThe hotel is packed with tourist… the front desk initially give me a double bed even my booking says king bed with sofa. When we are already relaxing in our room after a long drive, someone from maintenance came and fix the design at the top of the headboard. They should be doing this before the guest checked in. Such an inconvenience! When I reported this to the front desk, they said they will check but never came back to me. The next day, I was asking for the help of the lifeguard to open the umbrella but he refused and told me to ask the help of other staff even though the umbrella is just behind him! We stayed to a lot of hotels and this is the first time I’m experiencing this poor service! The only good thing in this hotel is the breakfast and the houskeeping. They are well trained and nicer compared to other departments.
GGuest UserVery bougie and lovely! It was a perfect stay! Food was amazing, people were fantastic, and the grounds/rooms are immaculate!!! This is somewhere you'll want to stay every time you visit RAK!!!
GGuest UserIt was a great experience, and the kids screamed. It took an hour to drive from downtown Dubai, and the road was very easy to walk.
As soon as we got off the car, there were enthusiastic staff members coming forward. All of their staff members are sincere to the guests, responsive to requests, and want you to have a pleasant experience there.
The room type is very good and large, especially the bathroom is luxurious. The sofa bed will be laid out for the children to sleep at night, and the sofa bed can also sleep two people.
The snacks sent in the afternoon are also very beautiful and delicious, and there are good night chocolates.
The swimming pool is heated, and the children soaked in the swimming pool to watch the small animals coming and going.
Bicycles are provided free of charge, and the corresponding models are matched to the children. There are really many animals and they are very harmonious. I watched the owl show, which was great and will let everyone experience it. The sunset in the desert is super beautiful. We went to ride camels again early in the morning, and the staff was also super nice.
We had dinner in the restaurant where we had breakfast. It is said that the one in the countryside will taste better.
I think I will definitely stay here for two days if I have the opportunity in the future.
GGuest UserThe biggest thing is the smell of sewage in the room. It was unbearable. The last night I had to literally use oils I had to try and not smell it. The noise levels the night before from a party was not fun. The room itself is roomy and super basic. It was quite clean and that I appreciated. The smell though again, unbearable. The smell seemed to permeate much of the hotel. Breakfast was super mediocre. The smell of fried food in there was quite gross and stuck with you. I avoided breakfast the last 2 mornings bc it just wasn’t worth it. Sorry! The beach and pool area were nice though and it was in a great location close to lots of things.
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