The hotel was great , the room was big, staff was friendly, breakfast was good but everyday the same.
Overall my experience was fantastic, i would stay there again. My only complaint was parking. I chose this hotel because parking was included , but spaces are very limited 2 out 4 nights i had to park on the street and wake up very early to move the car.
Compared to the hotels in the center of Banff Town, this hotel is so great! Very suitable for self-driving, the hotel is 3 kilometers away from the center of Banff Town, with its own free shuttle bus to the town center, and the scenery is excellent. The cabins are spacious and well-equipped, and there are hot spring pools to help you eliminate a day's fatigue. The most important thing is that the service is so good. I asked for a knife to cut salami, and they sent me a new knife and a cutting board. I was really touched! I have collected it and will stay here again if I have the chance!
The flight was delayed and we arrived at the hotel at midnight. There was a Cantonese-speaking girl on duty and check-in was smooth. The room facilities were average. The breakfast was quite rich. It was a good stopover to Banff.
2 storey hotel . We were allotted the upper room located directly above the kitchen of the restaurant. Fumes from the grills entered the room and it smelt bad. The floor felt warm too . They couldn’t do anything as the rooms were fully occupied. My opinion is that they should not use this as a guest room . Beds are queen-sized so it’s a bit tight for 2.
Nearby town so it’s a short drive to supermarket & eateries.
Hotel near Downtown Calgary,Calgary78.5% of visitors choose this area
Sshennj2024.12.25
I have stayed here many times. I like the atmosphere of the city center during Christmas. I can see the city night view, sunrise and sunset from the window. I like it very much. The breakfast is also good. The room has a kitchenette, which is very convenient.
The room was clean, but the building, furniture, carpet, curtains, and everything else in the room was out dated. Overall, it was a good experience. Lake louise is at 10 min drive.
Love the friendly staff n even the guests staying there too. Nice hotel attracts nicer people. My boy just loves the swimming pool... evening n morning swims are the must do ones. The plentiful choice in breakfast was also another nice surprise. Definitely thinking to stay here again on next visit.
Amazing experience. Not only does the hotel provides good services but also take care of your additional requests if they can accommodate. I really liked their business room access, lounge and restraunt options. Adding to free Airport pick and drop shuttle service which makes it really convenient for travels. I really appreciate the front desk behavior, patience and willingness to support and help a customer.
Hotel near Downtown Edmonton,Edmonton70.4% of visitors choose this area
RRoxanne Giannie2023.08.21
When I got into the hotel, the ambiance was cozy and nice. I love the elegant old style look. The security will greet you as soon as you come in and the receptionists were helpful. When we went to our room, t'was a little small for a two full bed suite. There were only 2 pillows each bed and there's no microwave oven nor refrigerator. There's only 1 bath towel as well so me and my spouse had to wait for it to dry up a lil bit before we can use it again. They have a ”public parking” at the hotel but you have to pay $25/night and it's my first time to encounter paying for hotel parking where you're booked. It was not a bad stay and overall, i'll give it a 3.5/5.😊
Good location and Convenient. Service was good and staff were friendly. The room was clean and in good size. Good to include breakfast, not super yummy, but fair enough for a morning start . The swimming pool is super small, we didn’t bother, we went out every day for our own activities arrangements.
46 reviews
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7.6/10
Ddouble0111#positive #I was happy with the Cleanliness of the Bathroom, Staff Attitude, Quantity of Amenities; A very cost-effective hotel. There are McDonald's and Tim Hortons next to it. It is also close to the city by car, about ten minutes
JJV PudusseryRooms are basic, not so big, bathroom and facility is clean, convenient location (close to the airport)
Staffs are friendly, check in and check out was very easy, no hassles.
CChaoApikaqiuThe hotel is very close to the airport, there are many breakfasts, the environment is good, suitable for everyone to stay near the airport.
SshennjI have stayed here many times. I like the atmosphere of the city center during Christmas. I can see the city night view, sunrise and sunset from the window. I like it very much. The breakfast is also good. The room has a kitchenette, which is very convenient.
SS Zheng2 storey hotel . We were allotted the upper room located directly above the kitchen of the restaurant. Fumes from the grills entered the room and it smelt bad. The floor felt warm too . They couldn’t do anything as the rooms were fully occupied. My opinion is that they should not use this as a guest room . Beds are queen-sized so it’s a bit tight for 2.
Nearby town so it’s a short drive to supermarket & eateries.
GGuest UserI come to this hotel every year upon arriving in Calgary and before leaving and will continue to do so as long as the existing conditions remain the same.
You arrive to be checked in efficiently and in a friendly manner. Your room is big and both the bedroom and bathroom are immaculately clean, as well as tastefully decorated. The beds are big and super comfy. There is a coffee/drink machine, fridge and microwave and good wifi. The hotel has a pool and gym should you want to use either. Breakfast is also included. Breakfast could be slightly better, but you should be able to find something suitable for you. AND You get all of this for a bargain price! It’s very hard to beat!
GGuest UserHotel staff were very friendly, and room was clean. We stayed for a night, as we arrived late in the night. The shuttle bus from and to the airport was very convenient. I would probably stay here again, if I plan to visit Calgary again
GGuest UserBig new squishy beds with just the right amount of firmness. King bed was so big I was able to have my own side without getting shoved into the corner
GGuest UserIt's really great.
Free upgrade to lake view room
The service is also very good! The water and quilt are delivered in a timely manner
The view is so beautiful! ! I will come again in the future!
The facilities in the lake view room are newer than those in the mountain view room
The experience of staying in a lake view room is very good. I went to see the mountain view room. Although it is larger than the lake view room, the overall facilities are older.
Everything is good!
The view, service and facilities are worth the price
JJAY DAEGEONone of the lovely night in Calgary.
I recently had the pleasure of visiting Calgary and staying at this amazing hotel, The front desk staff were incredibly kind. The rooms were spotless and well-maintained, providing a cozy retreat after exploring. The location was perfect, making it easy to navigate around the nature. I highly recommend this hotel to anyone visiting.
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