Latest Reviews for Surrey Hotels

Sofitel London Gatwick
4.4/5211 Reviews
Gatwick Airport Area
Disappointing experience. I booked a room expecting a double bed and bathtub but it turned out the only rooms with bathtubs had single beds. After having a room changed, the room I was given hadn’t been cleaned so I had to change for a third time. The amenities are limited. When asking for a razor, they didn’t have but also couldn’t tell me where to buy one nearby (There’s a terminal next to it with a boots and WH Smith, surely that’s not hard to say). Not sure about things such as toothbrushes and toothpaste but maybe that’s because I live in Asia? The French restaurant was just as disappointing, they failed to provide me the full dinner that was offered on the menu. On the plus side, the third room I had was clean and the breakfast buffet was excellent. The staff in the French restaurant were also excellent.

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Property Information for Tourists

Total Properties1
Number of Reviews 211
Average Price(Weekday Night)AED 1,101
Average Price(Weekend Night)AED 1,106