Business travel Hotels in Kanagawa Prefecture, Japan

We stayed for the firework on NYE and this hotel delivered!! (Although I did go to the pier to enjoy it with the crowd). This hotel is located above Cross Gate which is a 3-4 level mall mainly of restaurants. I missed the info that they have a car park right under the building so I parked for an hour outside but that's fine. I wish it was multiple entries though. Car park is definitely challenging for bigger cars but manageable. Back to the hotel, it's typical Japanese size or even smaller if it's a two bed room. Breakfast was proper buffet style and I mean the room can fit maybe 30-40 tables if not more so you can imagine their offering is superb in both western and Japanese style. My only regret is I was too tired to walk and try each plate they offer!! Room is tiny but it can be excused by the view. Although I saw some constructions starting so the view might be blocked next time I come :( The only concern I had is that some lifts can connect to the mall bypassing the reception. So literally anyone could arrive to your door, which caught me by surprise a little.

Great, but the hotel is old. If the TV connect VOD theater would be better. Also needs vending machines each floor? Anyway, it was good stay!!

I would have given a 5 star rating for service but got a very bad experience with this one staff call Yashiro (she wasn’t wearing a name tag but told us this name after we asked a few times for her name). We booked 3 rooms for 2 nights, for 6 people. On the second evening when we return to the rooms, we found out that our room wasn’t cleaned. Later found out that we need to put the magnet tag outside of the door if we need cleaning. Which is fine and we were not complaining about this. But we needed new towels. We called the reception separately and got hanged up! The receptionist said a bunch of “maybe” English or mixed with Japanese, then hang up. I called again and explained we needed new towels, she said “no towels!” Then hang up. I called again, same answer, then hang up. We then go down to the lobby, this same girl looked annoyed and said NO TOWELS! Her level of service was just very bad and unacceptable! It was only until when we asked for her name, she acted she didn’t understand English. Then I spoke in Japanese asking for her name. Then her attitude changed. Gave us 3 towels. I said we needed 6 for 6 people. Then she said no again! I said it is ridiculous if the hotel only has 4 clean towels! And I will write my experience on my booking platform. Then she finally took us to our floor and said there are many towels there. To be fair, all other staff was very friendly, including the boy who checked us in and the girl called Monya who checked us out and helped us with delivering the luggages to our next hotel. I don’t need compensation from this hotel as I will not be returning to this hotel again because of this one bad staff but I surely hope management can give her better training on how to handle simple customer requests with a right attitude.

Nice hotel with beautiful view, staffs with good manner, hotel room was tidy and clean. Be reminded car parking requires 1600yen per night.

Only 1400 yen for taxi from airport to hotel They have shuttle bus between airport and hotel Pretty good free hot bath on 2 nd floor Here is the time table They also have free shuttle to Kawasaki station for JR lines Will stay again

Absolutely in a very convenient location. Walking distance to the Shin-yokohama station and shopping centre. 2-3 minutes walk to car rental company. Surrounded by convenient stores, cafes and restaurants. Very helpful front desk staff. Will come back to stay again.

This is my fav hotel during japan trip. Location is great, just few mins walk from exit station yokohama, with escalator access available. Yokohama is big city with easy access to tokyo, I highly recommend people coming to tokyo to stay in yokohama due to many factors! I chose this room because the size is bigger compared to hotels in tokyo, which turn out to be great! The room has big windows, sofa, enough space to open big luggages. We really find this as huge benefit cz small room really limit your movement. The amenities are available to pick up at lobby area, really convenient. Room is clean, well maintained, modern. Staff are friendly and efficient! Excellent stay overall and I would definitely come back if I go japan again!

This is my first choice hotel when staying around the Shin Yokohama station. Hotel room is clean, the staff are very friendly. There is also a small lounge for drinking coffee and tea. Location is good, it is on top of the station and there are many stores in the building.

Good customer service but the pillow in the room is very soft and thin. My room type has a very narrow doorway that I dislike. And there is not much lighting in the doorway so it is very dark.

Everything was good at the hotel. The only sad thing for me to share is that we had a very unpleasant experience inside the train heading towards Yokohama from Tokyo. We did not know that we were in the incorrect car. When we were told by the lady train staff, we got up from our seat and tried to go into the next car. But the next car was 110% full and we could not get in. One of the lady train staff was very rude and aggressive towards us. She pushed my wife very hard when we were in between the two cars until she almost lost her balance. Luckily she did not fall down. I view this as a very offensive act and we made a complaint at the Yokohama train office. The journey to Yokohama was very unpleasant.

We stayed for the firework on NYE and this hotel delivered!! (Although I did go to the pier to enjoy it with the crowd). This hotel is located above Cross Gate which is a 3-4 level mall mainly of restaurants. I missed the info that they have a car park right under the building so I parked for an hour outside but that's fine. I wish it was multiple entries though. Car park is definitely challenging for bigger cars but manageable. Back to the hotel, it's typical Japanese size or even smaller if it's a two bed room. Breakfast was proper buffet style and I mean the room can fit maybe 30-40 tables if not more so you can imagine their offering is superb in both western and Japanese style. My only regret is I was too tired to walk and try each plate they offer!! Room is tiny but it can be excused by the view. Although I saw some constructions starting so the view might be blocked next time I come :( The only concern I had is that some lifts can connect to the mall bypassing the reception. So literally anyone could arrive to your door, which caught me by surprise a little.

Great, but the hotel is old. If the TV connect VOD theater would be better. Also needs vending machines each floor? Anyway, it was good stay!!

I would have given a 5 star rating for service but got a very bad experience with this one staff call Yashiro (she wasn’t wearing a name tag but told us this name after we asked a few times for her name). We booked 3 rooms for 2 nights, for 6 people. On the second evening when we return to the rooms, we found out that our room wasn’t cleaned. Later found out that we need to put the magnet tag outside of the door if we need cleaning. Which is fine and we were not complaining about this. But we needed new towels. We called the reception separately and got hanged up! The receptionist said a bunch of “maybe” English or mixed with Japanese, then hang up. I called again and explained we needed new towels, she said “no towels!” Then hang up. I called again, same answer, then hang up. We then go down to the lobby, this same girl looked annoyed and said NO TOWELS! Her level of service was just very bad and unacceptable! It was only until when we asked for her name, she acted she didn’t understand English. Then I spoke in Japanese asking for her name. Then her attitude changed. Gave us 3 towels. I said we needed 6 for 6 people. Then she said no again! I said it is ridiculous if the hotel only has 4 clean towels! And I will write my experience on my booking platform. Then she finally took us to our floor and said there are many towels there. To be fair, all other staff was very friendly, including the boy who checked us in and the girl called Monya who checked us out and helped us with delivering the luggages to our next hotel. I don’t need compensation from this hotel as I will not be returning to this hotel again because of this one bad staff but I surely hope management can give her better training on how to handle simple customer requests with a right attitude.

Nice hotel with beautiful view, staffs with good manner, hotel room was tidy and clean. Be reminded car parking requires 1600yen per night.

Absolutely in a very convenient location. Walking distance to the Shin-yokohama station and shopping centre. 2-3 minutes walk to car rental company. Surrounded by convenient stores, cafes and restaurants. Very helpful front desk staff. Will come back to stay again.

This is my fav hotel during japan trip. Location is great, just few mins walk from exit station yokohama, with escalator access available. Yokohama is big city with easy access to tokyo, I highly recommend people coming to tokyo to stay in yokohama due to many factors! I chose this room because the size is bigger compared to hotels in tokyo, which turn out to be great! The room has big windows, sofa, enough space to open big luggages. We really find this as huge benefit cz small room really limit your movement. The amenities are available to pick up at lobby area, really convenient. Room is clean, well maintained, modern. Staff are friendly and efficient! Excellent stay overall and I would definitely come back if I go japan again!

This is my first choice hotel when staying around the Shin Yokohama station. Hotel room is clean, the staff are very friendly. There is also a small lounge for drinking coffee and tea. Location is good, it is on top of the station and there are many stores in the building.

Good customer service but the pillow in the room is very soft and thin. My room type has a very narrow doorway that I dislike. And there is not much lighting in the doorway so it is very dark.

Everything was good at the hotel. The only sad thing for me to share is that we had a very unpleasant experience inside the train heading towards Yokohama from Tokyo. We did not know that we were in the incorrect car. When we were told by the lady train staff, we got up from our seat and tried to go into the next car. But the next car was 110% full and we could not get in. One of the lady train staff was very rude and aggressive towards us. She pushed my wife very hard when we were in between the two cars until she almost lost her balance. Luckily she did not fall down. I view this as a very offensive act and we made a complaint at the Yokohama train office. The journey to Yokohama was very unpleasant.

Very close to Metro line (google-san sent me to Kannai station is gave more closer station their) Although staff-san not.good at English , but theirs service minds are top class just use translator talking , they will help you a lot Food is also good , don't forget to have food before 9.40 am I almost forget that limit time is 9.40 am not 10.00 am as room checking out period time (have breakfast then go back to room if bate choose for get up late person) Facility is also good 👍 and have working corner at lobby floor , I gib 10/10 because I don't know because I feel satisfied with out problem and they help problem that I met with others too lol

Only 1400 yen for taxi from airport to hotel They have shuttle bus between airport and hotel Pretty good free hot bath on 2 nd floor Here is the time table They also have free shuttle to Kawasaki station for JR lines Will stay again

Really love the convenience of the hotel allocation, allowing us to travel to different places with the nearest train station (Kawasaki station) just a few mins walk from our hotel. Not to even say it has multiple convenience stores and malls around the hotel, including different kinds of restaurants around us!! Definitely gonna come back to this hotel again!!! Plus point is that it is only 30mins away from Haneda Airport T3~~~

This hotel provides good service, clean rooms and wonderful breakfast. Especially, you can get free drip-coffee in the front desk. I suggest you all must choose Daiwa Roynet Hotels.

Nearby so many restaurants and shopping areas. 5 minutes walk to station and one stop from Shinagawa. Reception staff’s friendly. Service is good. I arrived hotel early in the morning and check in time is 3pm. I left luggage with the hotel. When returned in the afternoon, luggage already in the room. Good price for this kind of outstanding service. Will stay next time.

We booked this on a whim. They have basic amenities and easy check in and out processes. It is so close to the station and there are many coffee shops and restaurants around. The front desk clerks are all friendly. We forgot my medicine kit and they kept it and we were able to get it back the next day.

It was a delightful surprise. The room was spacious and impeccably clean, with a good city view. The staff was exceptionally friendly and attentive. The on-site restaurant for breakfast served delicious, locally-sourced cuisine. This hotel truly exceeded my expectations and I would highly recommend it to anyone visiting the area.

The hotel is very close to Jr Kawasaki Station and only 8 minutes away from Keikyu Kawasaki Station, so it only takes 15 minutes to drive to Haneda Airport. It is highly recommended that you stay here when you get off the plane at Haneda Airport. There is a Nissan car rental near the hotel, which is very convenient for tourists who want to drive themselves.

Firstly, we had an issue at check in and Trip.Com were hopeless dealing with it. The girl online just didn't want to listen to our plight. I didn't know that Trip is China based. With respect to the hotel it's the best one we stayed in on this visit. The property appears very new. The amenities are terrific. The hot spa is a great relief after walking around nearby attractions and shopping. We will certainly stay again 5🌟

I booked for 3 consecutive nights. The hotel mattress is an intelligently adjustable mattress. The mattress is far from the head of the bed, and there is a short empty space in the middle. The first and second nights were normal. At 2:00 a.m. on the third night, the mattress suddenly adjusted automatically and went up, which scared me awake. After that, it adjusted automatically every hour, and it kept adjusting. It was really scary in the middle of the night. I didn't sleep all night! I asked the waiter and he said it might be the wiring in the next room. I was speechless. For Japan, where intelligent semiconductors are so developed, this kind of facility is too bad!

The deluxe double room did not experience the luxury, and it may be compared with the hotel I stayed in before. Close to Kawasaki Station, there are steps at the entrance of the hotel, not very friendly to the elderly and luggage handling

If you drive, this is the place to stay. Open air sauna for guests, amazing breakfast and dinner. In spring, the garden is in bloom, while in autumn, you can catch the autumn colours all around the area.

Before I thought the hotel has been operated for so many years and the facilities may be old, I was totally wrong, the hotel room was newly refurbished and the room is clean. My family loved to stay there as the location is good and the staff are friendly and helpful. The services are good.

I went there thinking there would be a pool after seeing the photos, but there was no pool lol. It's my fault for not doing my research properly, but I was sad. The hotel was very clean. The hot spring was available from 5:30am, so I was happy to be able to take a morning bath even though I had a full schedule! I stayed for two nights, and they provided all new amenities on the second day, which I was grateful for! I had the hotel's breakfast buffet in the morning, and went out to eat at a nearby restaurant in the evening, but there were many restaurants and a few izakayas about 10 to 15 minutes away on foot. I had a great time! I'd like to go again!

I was very satisfied with the hotel I stayed in during my visit to Hakone. It also included our breakfast and dinner, which were very exquisite. The hotel is also very convenient for transportation. 100 meters away is the mountain tram-Naka Gora Station. The last mountain tram is at 6 pm. If you miss it, it is best to take a taxi. Otherwise, if you walk from Gora Station, it is a mountain road, which is very tiring.

Located near two bus stops, easy access to public transportation makes Hotel Kagetsuen a convenient place to stay. It seems well-managed, with amenities provided as promised, and facilities that are clean and working. The room we got was comfortable and relatively spacious. Their buffet breakfast was good, and the view during autumn (see photo) was quite stunning and formed part of the memories that made our stay at Kagetsuen truly outstanding. We can’t recommend Hotel Kagetsuen enough and would opt to stay there again on our next visit to Hakone.

Location is about 20 mins walk from Hakone Yumoto station. They have a parking lot for hotel guests and also shuttle from train station. Staff cannot speak much English but are very friendly. You need to take off your shoes and lock them in the lockers at entrance because no outside shoes allowed but hotel slippers, which not very convenience but make it a very clean and tidy hotel. Japanese buffet breakfast is included in the room cost and quite a lot of Japanese food choices. It has a pond garden which is good for morning wandering. It is also a very good Onsen facilitated hotel. You can book a private bath if you want to have Onsen together with your partner. They gave us 2 hotel spending coupons that can offset the booking cost.

Fabulous place and perfect Japanese style hospitality. Great amenities, delicious food, friendly and helpful staffs - can't ask for more for a great holiday in Hakone.

At the innermost part of Hakone Yumoto Onsen Street, the hotel is located halfway up the mountain. After exiting Hakone Yumoto Station, you must take the A-line hotel shuttle bus in the Yumoto area, which costs 200 yen per person and only accepts cash⑥. See Figure 1 for the shuttle bus schedule. It takes about 15 minutes to walk from the station to the hotel, but there is an uphill road. Pulling your luggage will make your good mood for the Hakone hot spring trip disappear by half. Because the hotel is halfway up the mountain, the A-line hotel shuttle bus does not go up the mountain, so get off at Hotel Okada, then enter the lobby of this hotel and take the elevator to the 8th floor. The 8th floor of this hotel is interconnected with the two hotels of Hakone Mori Okada Hotel and Yunoquan. Follow the signs and walk for 2 minutes. The hotel is open from Monday to Friday, and the price for 2 people, including breakfast, dinner and hot spring, is about 1,200 yuan. Dinner is kaiseki cuisine, and one set of meals per person fills the table, which is quite ceremonial. Breakfast is a buffet, mainly Japanese style. The hotel's hot spring is on the 4th floor of the Tangzhiquan Hotel next door. The water temperature is relatively hot. There are 4 pools outside the men's bath room. There is a bubble massage pool with high air pressure, which has a good massage effect. There is also a free massage chair on the 3rd floor for massage. The hotel is a bit far away, but the price/performance ratio is good.

Pros: The room is very large, the view from the window is beautiful, and the tea and yokan provided are delicious. The hot spring has an outdoor pool, which is very comfortable!! There was almost no one when I went there, and the whole place was reserved. When leaving, there is a shuttle bus directly to Hakone Yumoto Station, which is very convenient. You can take your luggage there and store it at the station by yourself. Cons: The sound insulation of Japanese-style rooms is always not very good, the outdoor area of ​​the hot spring is relatively small, and I didn’t go to the rooftop to pay to try the loan hot spring. Maybe that is better? The biggest problem is that the hotel is located on an uphill slope. It is breathless to walk up with luggage. It is recommended to take the bus instead of the entrance of the hot spring field, and take a closer station (forgot the name). Of course, if you want to eat Hatsuhana Soba, you can write your name when you pass by and queue up. After checking in, you can almost be in your turn when you come down~ The attitude of the service staff is very good. Generally satisfied.

The service is so good, there is an aunt who will always serve specially, and all of them are kneeling. When entering the hotel, you don’t have to check at the front desk. Sitting in the lounge area is handled exclusively by the staff. The rose tea made by Auntie is so fragrant, it is the best I have ever drunk. Auntie is also very patient. My English is very poor. Aunty will say it many times or make gestures to make me understand. The dinner and breakfast at the hotel are very exquisite. Room facilities are also good, very satisfied. It is recommended that you go to Gora Station and let the hotel send a car to pick you up, because the road to the hotel is uphill, don't go by yourself, you can just take a taxi. I saw the distance is close, and it’s hard to find those who walked up. Fortunately, I didn’t have any luggage, so I collapsed when I walked.