Latest Reviews for Nagano Prefecture Hotels

Hakuba Mominoki Hotel
4.2/523 Reviews
What an awesome experience! The hotel offered exemplary service before we even arrived. Due to special travel arrangements, we arrived late and the staff quick to arrange an in-room bento dinner for us before our arrival. When we got there, we were immediately blown away by the gorgeousness of the hotel. Despite its age, everything was very clean and polished. I can see that great care had been taken to upkeep the hotel and it’s premises, which are extraordinarily beautiful. We couldn’t resist taking pictures even after check-out, and it took us an hour to finally reluctantly leave. Words cannot actually do the place justice, you must visit there yourself. We were very impressed with how delicious the food was, and the attention to detail, including the placement of the food, the coordination of food color. My mouth is still watering as I recall how delicious it was. I had 10 helpings of their prime rib one day. Besides, I had a dietary restriction and the staff were really careful with that, to the extent of reminding me what dishes not to eat everyday at their breakfast and dinner buffet. In addition to excellent food and service, the hotel went out of its way to be very eco-friendly. For every day that we did not need our room to be tidied, we earned points, which can be traded in for ice cream or other goodies. Finally, the staff spoke perfect English. This is rare indeed, and it made everything so much easier and so much more enjoyable. Thanks for the experience!
Sotetsu Fresa Inn Nagano-Zenkojiguchi
4.6/561 Reviews
I chose this hotel because of its location but also because they have great customer service. From the time I booked via Agoda, I had some questions for the hotel ahead of time, and they replied to every question,e.g. their luggage delivery cut-off times,etc with utmost clarity and replied promptly and frequently (compared to another hotel I booked previously). It gave me no worries that I would find the hotel I booked in perfect order when I arrived. Amenities were complete (some are available in the room but also more in the lobby area) and the room was clean. They gave us new towels every day (hanging outside my door or quickly given to me when they saw me in the hall) even if I didn't want to have maid service. They also asked me if they could do a very quick removal of trash which I appreciated. The housekeeper was also very cheerful and happy at all times :-) There's a convenience store on the ground floor, but also many other restaurants and shops around the area. the lobby is on the 5th floor and an elevator brings you up to the rooms. It's a perfect place to base ourselves especially since we were taking day trips out to Hotaka, Matsumoto, Shiojiri, and Naraijuku. All these with easy train rides from Nagano. The front desk staff were friendly and very helpful. They do go out of their way to make customers satisfied. The night front desk agent who was helping us with arrangements for luggage delivery didn't speak English too well, but you can see him trying his best. Between us doing google translate and his dedication to making us understand each other, we were both happy and satisfied. I would come back here to stay.
Madarao Kogen Hotel
3.9/516 Reviews
Love this hotel. The key ingredient: the staff, so very friendly and polite. Especially Uda at the front desk, she was always cheerful, attentive, and went out of her way many times to see to our needs. She is the perfect representative of everything friendly and positive about this resort experience. This was our first ski trip to Japan and the amenities are such a pleasant surprise. The hotel has its own ski rental, lift tickets sold right outside the door, 2 different restaurants, and its own onsen. Which was a new and lovely experience for me. The hotel is a bit older, and the bathroom is small for western standards, but the bidet more than made up for that ( love it ) and the onsen took care of the daily bathing ritual ( for me ). Heater worked well as well as the wi-fi throughout the hotel. The restaurants were a nice convenience, we paid extra for breakfast and dinner vouchers, and it was fun wearing our provided yukatas ( robes ) all day in the hotel ( not required ). The ski runs are well marked, and the ski lodges had delicious Japanese fare that blew our minds. And the Madapow! ( Madarao powder ) generously snowed down on us. Overall, would highly recommend Madarao Kogen Hotel. Again, arigato gozaimasu to Uda and the entire hotel staff that made our 3 day stay so very lovely and relaxing. Would definitely stay here again in the future. Fred Ermac, Jan 2025
Hotel Sunplaza Tsugaike
3.1/511 Reviews
The breakfast is a Japanese set and the amount is quite small, there is not even coffee, and the dinner is also small and not delicious at all. Coins are used for everything, luggage storage before and after check-in is also a coin locker, snowboarding is of course a coin. There is no heating in the changing room of the hot spring, it is super cold, and there is only body soap and conditioner in shampoo. The guest room had an old-style heater.When I turned it on, the room became too dry and I couldn't sleep. I don't have a humidifier. The room is not cleaned, it says that it will be cleaned once every 3 days, so I didn't even change the towels. It wasn't good
Hotel Buena Vista
4.7/574 Reviews
This hotel was booked as part of tour of Japan and we were there for only 1 night. As a solo traveller I was allocated a single room which was very small. It did however have a large bed which based on the space available was probably too big for the room. In order to get my case open to just get a small number of items I needed for one night I had to rearrange the chair and table so I could get the case open. The “closet” if you can call it that, was so small it only had 3 hangers and was probably only about 18inches wide right next to the door. I wouldn’t want to stay in this room more than one night. On the basis you pay a single supplement I find it poor that we solo travellers are given such small and inadequate rooms. In addition, as a tour from the UK, hardly anyone spoke English so it was hard to get the staff to understand when something went wrong, like my kettle which wasn’t working. In credit to the Reception staff, once I finally managed to get him to understand the problem he resolved it very quickly. Finally when we went to breakfast at 7.45am they were already full and we had to wait about 10 mins or so, then a number of the breakfast items had run out. There were 2 coach tours in and they didn’t seem to be able to cope or cater for the amount of people there. I did find the staff very friendly and helpful, so it certainly isn’t their fault. I wouldn’t recommend it for solo travellers.
Kokusai 21 International Hotel
4.3/548 Reviews
The hotel located in the area of government buildings. It is therefore very good for business people. They have five restaurants. But because we did not arrange for hotel breakfast, it was a bit difficult to get breakfast around the hotel. But there is a convenient store nearby. The room was clean. Reception gave us a high floor room with beautiful city view. Appreciate that. The hotel has three big car parks. Hotel guest needed to pay parking fee of 1000 yen for throughout the stay, which I think is reasonable. The hotel is actually well located - close enough to the sightseeing spots in the city centre.
Hotel Metropolitan Nagano
4.5/5170 Reviews
The location of the hotel is excellent - very close to the Railway Station and under cover all the way. The staff were friendly and very efficient. The breakfast was very good, as were the facilities. Overall, an excellent hotel. Highly recommended.
The Prince Karuizawa
4.6/582 Reviews
First thing about the hotel is that it js huge hence if you stay here , you really need to do lots of walking. I was given a room in the B wing and most of the amenities are in the other wings. The hotel is on a massive ground with East and West side also with standalone cottages. The West side from what I knew is the more economical one, but walking from the wings within the West side is already a real workout. The location of the hotel is within walking distance from the JR Karuizawa station but the hotel runs free shuttle service regularly stopping right at the lobby of West side. The room is simplistic and well maintained typical in most Japanese hotels. What I like is that the wash basin is outside the shower room. Nothing fanciful about the room but large enough to have a sofa even for the basic rooms. As mentioned walking from my side of the wing to the onsen is a good 10 mins walk and also to the self service laundry area. Breakfast is good but very expensive if you did not include it at almost 4000 yen per person. There is a Famjly Mart convenience store right in the hotel which solves most of the issues. Overall a very decent hotel in this area.
Hotel Grandvert-Kyukaruizawa
4.5/5194 Reviews
The hotel is just a 5 minute walk from Karuizawa station. Take the north exit on the bridge/walkway after coming up from Shinkansen platform, it's the left. There's a tourist info with helpful people at the end of the corridor, and an escalator next to it. Once you come out, with your back to the station, walk straight down the road, and take left at the first traffic light, near the Shell station. The hotel is opposite Family Mart. Staff are friendly and helpful. Room was generous-sized with an ante-room which has a fridge, some storage cupboards and the main room is nice and big with a good-sized bed. They provide 2 bottles of water. You can take day trips to Naka Karuizawa, Shiraiito Falls among other destinations using the bus service outside the station. It's a lot easier if you have Suica card or you will need to carry many 1000 yen notes. On the way back you can you can stop off at Kyu Karuizawa and walk the streets of Old Ginza. It can also be reached by foot, takes about 25-30 minutes.
HOTEL LiVEMAX PREMIUM Nagano-Ekimae
4.4/5258 Reviews
Great hotel, room was a little small but that's OK. I only booked because I couldn't get anywhere else last minute, normally I would've scrolled right past this hotel because that price tag is crazy! Sadly, I had no choice. If it was about half the price, I'd gladly consider it again.

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Property Information for Tourists

Total Properties184
Number of Reviews 5,774
Average Price(Weekday Night)NZD 437
Average Price(Weekend Night)NZD 490