The car dealership provided the model according to my reservation, the car is in good condition and clean. There is no paper contract at present, it is operated on the tablet computer, the staff's English pronunciation has an accent, and the communication is basically smooth. The car dealership is located in the parking garage. The network is not very good. There is almost no signal in the garage and it cannot upload pictures and videos in time. The staff said that the contract was sent to my mailbox, and it has not been received yet. It took about 2 hours to hand over the car, which was a bit uncomfortable. At the second stop, Segovia did not receive the contract. I was worried that the deduction (deposit and cross-border fees and second driver fees, etc.) was not allowed. I was also worried that the car dealers would deduct the fee randomly. The delay time was long when picking up the car. The content of the contract was not sent carefully (on the tablet) and the communication was inconvenient. So after communicating with the staff of Trip.com , I went to the local car office to ask for a contract according to their suggestions. The staff of this car office speaks French, the service attitude is very good, the communication is smooth, and I carefully explained the content of the contract and printed the paper contract for me. The car dealer did not deduct the fee indiscriminately, which relieved my concerns and deserved praise. The staff who returned the car will also speak French, communicate unblocked, and quickly complete the return procedures. The car dealer canceled the pre-authorization card in time, but promised to send me an email to return the car report and send it to me. I have not received the email yet! The spare credit card has a deduction of 19.76 euros for the car dealership. It does not indicate what the fee is, and it has not been understood so far. It is not clear what deductions will be made in the future. In short, this car rental is generally smooth, but the time is long when picking up the car, and I have not received the relevant email!