I had an absolutely fantastic experience renting a car from Aucomm in Vancouver. From the very beginning, everything was smooth and stress-free. They provided a quick and convenient Uber ride to their rental office which made the pickup process seamless. Alice at the rental office was incredibly friendly and helpful. She went above and beyond by giving us a complimentary upgrade to an Audi Q7 S Line. The car was a joy to drive, both around the city and during our day trip to Seattle. It was clean, powerful and made our travels even more enjoyable.
When it was time to return the vehicle, we arrived earlier than expected and found the office closed. I gave Alice a quick call and she immediately arranged for her staff to come in and process the return without any delay. Not only that, they also kindly offered us a ride to the airport which was greatly appreciated. Overall, this rental experience was excellent and far exceeded my expectations.