Family Friendly Hotels in Sichuan, China

We had an excellent one-night stay at Mercure Chengdu Chunxi. Upon arrival, we were warmly welcomed by Ms Yuki at the front desk, who not only handled our check-in efficiently but also went the extra mile to recommend a good local restaurant for lunch and suggested nearby places of interest such as Kuan Zhai Alley. She also helped us understand the travel distance to Tianfu International Airport, which was very helpful for planning our departure. As we were heading for a morning visit to the Panda Base the next day, we were pleasantly offered a late check-out, which made our schedule much more comfortable. The breakfast at the 30th floor was a highlight: delicious with a good spread and a fantastic view. The hotel’s location is also very convenient, especially with easy access to Chengdu East Railway Station. Overall, a short but truly enjoyable stay with great service, convenient amenities, and excellent hospitality. Value for money and highly recommended. Best, Lionel Neo and family

I have searched for a hotel in SiGuNiangShan over a year. i have pinned this hotel as the first in my list to visit. I checked-in with excitement but checked-out with a lot of disappointment.  First of all, I admire their room cleanliness and comfy bedding. The heating floor is great. Their breakfast is a combination for both chinese and western, which is kinda nice. Dinner is fine. There are not a lot of option for meal around the area. i did not try the western dishes but the hotpot is general. I think it is a little expensive with 300RMB for chicken soup with 3 types of veggie. Everything is (mostly) accordingly to the advertisement.  Except that I think the built-in bath tub (the square one not the white one) seems not as clean that I am not feeling of getting myself in. Perhaps, the strain plus the color make me feel this way.  There are 2-3 construction sides in the area that block the view. These are not pleasurable, though there are not noise or working staff around. There are no public area or walking path that allow visitors to spend their time out of the room. Well, it is not worth to spend time in the public area anyway as their staff rarely smile or greeting the visitors nicely. The driver who picked me up of the parking lots never smiled to me directly during the time of visit. ** my disappointment came greatest when I went into Chanpinggou and my partner left his phone on the bench. We ran back to find the phone but we did not find it. so, I contact the hotel staff by wechat and asked them to contact the officer in the National park as I cannot make the call, the signal is very bad. I made it clear to them the exact location of mine and that I could not find any staff around. Rather than understanding and contacting the national park. They send me the phone number and asked me to call the national park myself. Considering that I am an oversea visitor as well as that I have made it clear that the signal is bad within the park, I prefer more help and empathy.  ***my disappointment is even further when I am checking out. The hotel staff asked me to write them a good review. I told them that I will write the review on my own. They still persisted to write a review for me and asked me to finish the review before departure. I am also working in the hotel and I think this is the WORST part of all. You should respect the customer sincere review and appreciate that as a way to improve.  I have been to many hotels that are located within or very close the famous attraction around China  - Shangrila, Huangshan and many more. I have paid extra for this hotel compared to other sides. I never found these kind of disappoints before in those hotels, so my expectations are high.

The lady at the front desk helped to upgrade the room type for free. There was a snow-capped mountain outside the room window, and the scenery was particularly beautiful. The guy was also very enthusiastic. He called in advance to remind us about dinner in the evening, took the initiative to help with the luggage, and the luggage was delivered to the room, and the floor heating was turned on in advance. The breakfast was also delicious. Today was Lantern Festival and the guy specially cooked glutinous rice balls for me in the morning, which was very thoughtful. Overall very satisfied, must give a good review.

The hotel facility and amenities are great, it's very comfortable. The room from the view over the mountain was great as well. However we felt like it was more of an hotel to go when you have a car because it's 10+ minutes from the city center by foot, also we had trouble to get information from the staff when we asked them where we could go hiking.

Free days in the mountains, a place suitable for a short break from the hustle and bustle of the city. The most surprising thing about this trip was picking wild Houttuynia cordata, which can relax and heal the body and mind. Of course, it is also very fragrant as a dish. The boss and the housekeeper are very considerate, will prepare cushions for you to pick, and will also help take pictures 📷 haha The sound system in the room is very powerful, playing your favorite songs in the small world, this is a feature. It was also unexpected to send afternoon tea. The black chicken wild mushroom soup pot is highly recommended for dining, the ingredients are fresh and the taste is delicious. What I hope to improve is that the hotel does not have a bed guard, which is not friendly to families with children. In addition, the room type is very exquisite, and Building 1 is not very quiet. Overall, it is a good experience.

I had a wonderful stay at ZenView Yading! The host is incredibly kind and speaks excellent English — which was such a relief for a non-Chinese speaker like me. It made communication easy and the whole experience so much more comfortable. The location is unbeatable: it’s inside Yading National Park itself. On clear mornings, I could watch the breathtaking alpine glow right from my bedroom window — a truly magical sight without even needing to step outside. Another huge plus is that staying here allows you to start your hikes earlier and stay out later than those who have to travel from Riwa or Shangri-La Town near the park gate. It not only saves time but also transportation costs in and out of the park. The room was warm, cozy, and perfect after long days exploring the park. If you’re planning a trip to Yading and want a convenient, beautiful place to stay, ZenView Yading is absolutely the way to go!

A nice hotel at a super convenient location with a reasonable price. Great service. Many thanks to 小姜 at the service desk who was very helpful.

酒店的外觀設計很獨特，給人一種眼前一亮的感覺。走進大堂，就能感受到酒店的高端大氣。前台的工作人員很熱情，辦理入住手續的時候還詳細地介紹了酒店的設施和服務。房間的裝修風格很時尚，床品的質感很好，睡起來很舒服。浴室的空間也很大，洗浴用品的香味很好聞。酒店的健身房設施很完善，我每天早上都會去鍛鍊一下。早餐的種類也很豐富，有各種各樣的麪包、點心、水果和飲品，還能根據自己的口味定製煎蛋等食物。酒店的服務也很貼心，每天都會有人來打掃房間，而且還會更換洗漱用品。在這裏住的這幾天，感覺就像在家一樣舒適，下次還會選擇這家酒店。

Phenomenal hospitality, excellent caring service, just all round 10/10 for a family weekend. We went climbing up to Taoist temples, snowy peaks, trecked up mountain creeks then chilled in the sulphuric hot springs. Excellent family service, the team really took care of my kid too, played with her while I was dealing with checking in and out etc. Great atmosphere, cool rooms, great hot springs. Also the locals come here which is a big seal of approval for me. Would definitely recommend and return to Arcadia

It's a very nice hotel with very good service. The food in their restaurant is very good too! One thing though - my husband and I booked the room with the private bath, and it's great, but the screen is very see through. So if you turn on the lights at night, you'll be a public show! We just soaked in the dark...