5-Star Hotels in Greater London, United Kingdom

Very good stay experience. I think this is the best and most cost-effective hotel in London, far exceeding the Bulgari in London. The hotel staff is very good, enthusiastic and professional. During the stay, due to negligence, I lost my credit card in the lobby. A female staff member of the hotel found it and took the initiative to pick it up for me. When I returned to the hotel, the concierge at the door told me that my credit card was lost here and took me to the front desk to pick it up. I am really grateful to every staff member. The room is very large and has a separate large cloakroom. The bathroom has a large bathtub, double washbasins, smart toilet, dry and wet separation, bathtub TV, and a very rich mini bar. It is really rare to see rooms of this size in London. The bedding is very comfortable, and the screen of the smart control device in the room has Chinese options. It is very friendly to Chinese people. A brother at the concierge at the door will greet in Chinese. It is really a great hotel. This is the best one I have ever stayed in in the Peninsula.

Very good. The experience of staying here is very good in every aspect. I am very satisfied. I like it very much.

The room facilities are indeed high-end and exquisite, and the bed is very comfortable The location is also very good. It is the most satisfactory one among the three hotels we stayed in (The Shard, Bulgari, and Mandarin). However, the service feels not as warm and sincere as Wenhua

This hotel was much nicer than expected. It is easy to get to and is less than 10 minutes walk from North Grenwich underground station. The hotel staff are very welcoming. Check in was quick although at first they told me the room wasn't paid. After checking again they confirmed that it was. The hotel has a mix of bars and restaurants. I used th Market Brasserie and had the set menu for dinner which was amazing. This is also where they offer an extensive breakfast. The room was very comfortable and modern with nice lighting controls such as night lights, lamp mode etc. The room has nice a nice choice of hot drinks and bottled water. The bathroom had a shower and a bath with complimentary bath robes. The shower was amazing! The beds are comfortable although the pillows were slightly too soft for me. There is a samsung tv in the room which has some apps. You can also cast to the tv from your mobile. The room has modern and easy to use air con/heating controls. The bonus for me is that the air-conditioning actually works as we stayed in the summer. The bonus for us was that you can walk directly from the hotel to the O2 using a corridor. This was great for getting to the arena before and after a show. A must stay for anyone in the area.

We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.

From its location and the comfort of the building's exterior to the staff's service attitude, everything scores top marks! Although the hotel's buffet breakfast doesn't offer a wide variety, the quality is excellent, and it was a very comfortable dining experience, with the waitstaff being very attentive! Additionally, the service received at the hotel's main entrance and the exceptional care taken by the staff in handling our heavy luggage during checkout, ensuring it was transported downstairs to the taxi, was commendable. These experiences definitely make us want to return!

InterContinental London Park Lane was a great stay! Not only is the hotel in a great location to explore London's attractions, but the service level is first-class. When you arrive at the hotel, the enthusiastic staff will take your luggage and deliver it directly to your room, which is very considerate. The room facilities are fully equipped, not only with toothbrushes and slippers, but choosing a room on the Mayfair floor is the icing on the cake. The room is equipped with Highland Spring, and the details show taste. Although the room area is less than 30 square meters, the exquisite layout makes people feel extremely comfortable. The turndown service is even more heartwarming. What's more worth mentioning is that this hotel is very cost-effective among the many choices in London. Every detail is carefully considered, whether it is the brand new room or the thoughtful service, it is memorable. Highly recommend this hotel to any traveler to London!

The bed sheets were stained, the reception staff was unfriendly, the room was very small, and we booked for two nights, which was a very bad experience. The most satisfying thing was the breakfast.

We arrived to be greeted by service and manners from the start to the time we left. Fantastic location,beautiful lobby and eating areas.A lovely reading room where you could read newspapers and have a drink in a quiet place. The whole place was a quiet place really.The swimming pool is good plus the steam room and sauna. The food was excellent too. We went to see Back to the future musical and it was only over the road,that’s how good the location it is as well as Covent Garden being more or less over the road too. You really do feel like a film star staying there.Amazing place.