5-Star Hotels in Penang, Malaysia

We loved staying at this hotel. The staff were very helpful. The surroundings are beautiful and care goes into making everything comfortable and aesthetically pleasing. Excellent service especially the housekeeping. Dining was great and the service was friendly and efficient. We also used the spa which was lovely.

The best thing about Gurney Bay was the sea view and spacious room. It was clean, dated but comfortable. The breakfast buffet had a wide range of food. The reception service could be more welcoming. The receptionist was wearing a face mask. I was surprised that he could not let me know if I could have a later check out time the day before the check out. Was told that I needed to ask on the check out day. Also noted that the service staff at the breakfast restaurant needed to call the office to check if breakfast was included for my room. This process could be improved.

Hotel management please fix bellboy’s trolley! (It’s noisy and screaming) People can’t sleep at night! Please put fresh air system in the room! Air conditioning is blowing directly to bed! (If you take showers and sleep under ac with wet hair you will be sick 100%)

The room that I stayed in at was absolutely breathtaking. It was spacious, elegantly decorated, and had a stunning view of the sea .The bed was incredibly comfortable, and the bathroom was luxurious with a large bathtub and a rain shower. I felt like a pampered guest throughout my stay, thanks to the thoughtful amenities provided in the room.

The best hotel I've ever stayed in so far. I will definitely stay here again. Comfortable and clean room. Beautiful and interesting view. Awesome facilities. Please stay here if you come to Batu Feringghi, Penang. I give 1000 stars 🌟✨

Room is actually quite basic with a private pool and sauna as a plus. Old hotel but cleanliness well maintained. Breakfast choices was a variety and the menu changes everyday. Do note that you will be far away from the main attractions tho if you're staying here. It'd take at least half an hour of travel (not incl of the traffic jam)

We had a great stay at this hotel, and I would especially recommend it for families with kids. The facilities are well-suited for children, and the overall atmosphere is very family-friendly. The restaurants serve delicious food with a good variety of options, and the rooms are clean & comfortable. However, one thing to keep in mind is the location. While it’s a great place to relax, it is quite far from the airport and also Georgetown, which might be a drawback if you’re planning to explore the city’s main tourist attractions. That said, if you’re looking for a peaceful getaway with good food and a clean, family-friendly environment, this hotel is a great choice!

Loved my stay! We were soooo happy to be upgraded to a room with a view that was sooooo spacious! Stayed there for four nights over nye and had a great view of the fireworks!! My only complaint would be that there isn’t a Nespresso coffee machine in the room (which is a surprise given that most hotels now offer them) nor do they provide cotton wool (isn’t that also a basic provision?). Do note that the hotel doesn’t provide complimentary bottled water either, and only tap with filtered water… however I did appreciate them giving out mint water/ pandan bluepea water in the afternoon for guests (wished that it’s all day long!) at the lobby.

My stay at The Light Hotel was an absolute delight! The room was spacious, modern, and immaculately clean, complete with a comfortable bed. The breakfast served at the restaurant was delectable, and the ambiance was enjoyable. The staff was incredibly friendly and attentive, making my stay truly memorable. The hotel’s location was also convenient for exploring the city. I highly recommend this hotel to anyone seeking a comfortable and enjoyable stay.

We had a wonderful stay at Amari Spice Hotel Penang. The room was comfortable and well-maintained, providing a relaxing atmosphere. The hotel staff were exceptionally friendly and attentive, always ready to assist with a smile. The breakfast selection was truly impressive, offering a variety of delicious options to start the day perfectly. Additionally, the hotel had a lovely, refreshing scent that enhanced the overall ambiance. Overall, we are very satisfied with our experience and would highly recommend this hotel to others.

We loved staying at this hotel. The staff were very helpful. The surroundings are beautiful and care goes into making everything comfortable and aesthetically pleasing. Excellent service especially the housekeeping. Dining was great and the service was friendly and efficient. We also used the spa which was lovely.

The best thing about Gurney Bay was the sea view and spacious room. It was clean, dated but comfortable. The breakfast buffet had a wide range of food. The reception service could be more welcoming. The receptionist was wearing a face mask. I was surprised that he could not let me know if I could have a later check out time the day before the check out. Was told that I needed to ask on the check out day. Also noted that the service staff at the breakfast restaurant needed to call the office to check if breakfast was included for my room. This process could be improved.

The room that I stayed in at was absolutely breathtaking. It was spacious, elegantly decorated, and had a stunning view of the sea .The bed was incredibly comfortable, and the bathroom was luxurious with a large bathtub and a rain shower. I felt like a pampered guest throughout my stay, thanks to the thoughtful amenities provided in the room.

We had a great stay at this hotel, and I would especially recommend it for families with kids. The facilities are well-suited for children, and the overall atmosphere is very family-friendly. The restaurants serve delicious food with a good variety of options, and the rooms are clean & comfortable. However, one thing to keep in mind is the location. While it’s a great place to relax, it is quite far from the airport and also Georgetown, which might be a drawback if you’re planning to explore the city’s main tourist attractions. That said, if you’re looking for a peaceful getaway with good food and a clean, family-friendly environment, this hotel is a great choice!

Loved my stay! We were soooo happy to be upgraded to a room with a view that was sooooo spacious! Stayed there for four nights over nye and had a great view of the fireworks!! My only complaint would be that there isn’t a Nespresso coffee machine in the room (which is a surprise given that most hotels now offer them) nor do they provide cotton wool (isn’t that also a basic provision?). Do note that the hotel doesn’t provide complimentary bottled water either, and only tap with filtered water… however I did appreciate them giving out mint water/ pandan bluepea water in the afternoon for guests (wished that it’s all day long!) at the lobby.

The service was great. Arrived in Penang late around mid-night. The front desk was manned with a receptionist to handle our check in. Everything was seamless. However, I was not aware of the UNESCO charges before arriving in the hotel, had to pay RM39 for it. Pool was quite cold when we wanted to use it due to the rainy days.

Love the vibes of hotel. Suit for people who love calmness and quiet place. However my BAD experience that spoil the whole mood is when im been charge for late checkout without information of late check out ”rate”. Usually im staying at all hotel 5 stars at feringghi ( I already tried all 5 stars hotel at feringghi) even other than feringghi 5 stars hotel wont charge you 1hour for RM54 like lone pine. I BEEN CHARGE FOR RM 108 for 2 hours late checkout 12-2pm for marriot hotel. This is unacceptable. I want highlight for service 4stars hotel like you doesnt allowed for late checkout at all must sharp at 12pm must prior inform to guest. I late checkout until 2pm because I do solat first at room. Usually receptionist will call at 12.30-1pm to inform about can or not late checkout and have rate. BUT FOR LONE PINE. DONT call and DONT give any information about late checkout. So I thought Its okay like others 4-5stars hotel and for hotel under ”MARRIOT”. I regret because not receive information about late checkout rate. My advise is for people who usually familiar with 4-5stars sevice. This hotel doesn't provide those.reconsider for this hotel that dont allowed you checkout late than 12pm. Must sharp before 12pm. OTHERWISE THEY WILL CHARGE YOU FOR RM54/HOUR.

Great hotel for close proximity to Malls, FoodStreet, Beach Coast walks etc. It has very couteous n professiinal customer service with a kindest smile that warms your hearts each time you past them by. Aboveall, rooms and amenities are well design, fresh and clean too. Such a comfortable outstanding place to welcome every guest. This is my second time here. There is so much creativity in their food offerings in and buffets specials every weekend too. Its really a go to hotel with reasonable pricing of a 4 star hotel. I will be back the next visit to penang.

Travel with my mom to Penang first time. The hotel was chosen because it’s just a few steps away from Gurney Plaza. Free ice creams were served when we arrived and checked in hotel. The room at high floor is very spacious. However, the facilities are quite simple consider it’s a five star hotel. The washroom is not user friendly especially for oldies. First day after showering, we found bath towels got stains. We informed hotel service staff, they came to changed them immediately with apologies. The room has sea view, the breakfasts are nice and tasty. It’s a pleasant stay overall, will consider to visit again next time!

E&O is our favourite hotel in Penang. Being a local Penangite, we frequently ate at Sarkies and even had our wedding in this hotel 10 years ago. We're back in this hotel for our anniversary, however we were a little disappointed with our stay. The bathtub in our corner suite is extremely dirty and stained. We asked the housekeepers to clean it as we wanted to use it. Worse of all, when we filled the tub with water, to our horror, the water was brown in colour!! Not sure if there is proper maintenance done to ensure the water supply is not tainted. The housekeepers also did not refill the complimentary mini bar items despite stating that our suite includes replenishment of the mini bar items on a daily basis. The surface area and tables were not wiped properly as well when they came to clean the room. We hope the management would seriously look into this matter, especially on the water source and overall cleanliness of the suite / bathroom.

The best thing about Gurney Bay was the sea view and spacious room. It was clean, dated but comfortable. The breakfast buffet had a wide range of food. The reception service could be more welcoming. The receptionist was wearing a face mask. I was surprised that he could not let me know if I could have a later check out time the day before the check out. Was told that I needed to ask on the check out day. Also noted that the service staff at the breakfast restaurant needed to call the office to check if breakfast was included for my room. This process could be improved.

Loved my stay! We were soooo happy to be upgraded to a room with a view that was sooooo spacious! Stayed there for four nights over nye and had a great view of the fireworks!! My only complaint would be that there isn’t a Nespresso coffee machine in the room (which is a surprise given that most hotels now offer them) nor do they provide cotton wool (isn’t that also a basic provision?). Do note that the hotel doesn’t provide complimentary bottled water either, and only tap with filtered water… however I did appreciate them giving out mint water/ pandan bluepea water in the afternoon for guests (wished that it’s all day long!) at the lobby.

The service was great. Arrived in Penang late around mid-night. The front desk was manned with a receptionist to handle our check in. Everything was seamless. However, I was not aware of the UNESCO charges before arriving in the hotel, had to pay RM39 for it. Pool was quite cold when we wanted to use it due to the rainy days.

Great hotel for close proximity to Malls, FoodStreet, Beach Coast walks etc. It has very couteous n professiinal customer service with a kindest smile that warms your hearts each time you past them by. Aboveall, rooms and amenities are well design, fresh and clean too. Such a comfortable outstanding place to welcome every guest. This is my second time here. There is so much creativity in their food offerings in and buffets specials every weekend too. Its really a go to hotel with reasonable pricing of a 4 star hotel. I will be back the next visit to penang.

Travel with my mom to Penang first time. The hotel was chosen because it’s just a few steps away from Gurney Plaza. Free ice creams were served when we arrived and checked in hotel. The room at high floor is very spacious. However, the facilities are quite simple consider it’s a five star hotel. The washroom is not user friendly especially for oldies. First day after showering, we found bath towels got stains. We informed hotel service staff, they came to changed them immediately with apologies. The room has sea view, the breakfasts are nice and tasty. It’s a pleasant stay overall, will consider to visit again next time!

E&O is our favourite hotel in Penang. Being a local Penangite, we frequently ate at Sarkies and even had our wedding in this hotel 10 years ago. We're back in this hotel for our anniversary, however we were a little disappointed with our stay. The bathtub in our corner suite is extremely dirty and stained. We asked the housekeepers to clean it as we wanted to use it. Worse of all, when we filled the tub with water, to our horror, the water was brown in colour!! Not sure if there is proper maintenance done to ensure the water supply is not tainted. The housekeepers also did not refill the complimentary mini bar items despite stating that our suite includes replenishment of the mini bar items on a daily basis. The surface area and tables were not wiped properly as well when they came to clean the room. We hope the management would seriously look into this matter, especially on the water source and overall cleanliness of the suite / bathroom.

Location is great in George Town, both cityview and seaview rooms are good. Room is spacious with high ceiling. We enjoyed our stay and will return for our next visit.

Quite a pleasant surprise! With its location, we were able to do our own tour to many places of interest by walking. Even George Town is pretty old, but Prestige hotel had been completely modernised internally giving one a fairy tale feel. We had a loft suite and everything was complimentary, from welcome bottle of wine, fruit plate to mini bar and executive lounge service. Our room was cleaned twice a day and there were always clean towels to use. We particularly like the filter system within our room for drinking water. Swimming pool was a bit small but the horizon view was fantastic. Gym was small with a few equipment only.

My recent stay was excellent. The check-in process was seamless, and the staff was incredibly friendly and helpful. My room was spacious, clean, and comfortable and has all the amenities needed. The uniqueness of this hotel is my room has a well- equipped lanai for relaxation and as a gathering and eating space. I especially appreciated the super comfortable bed and the fast & reliable Wi-Fi, which made it easy to stay connected. The hotel also has a rooftop infinity pool offered 360 degrees stunning panoramic views which I really enjoyed. The location is also very strategic— in the heritage area of Penang and within walking distance to major tourist and local food specialties. I highly recommend this hotel for anyone looking for a comfortable (home away from home), convenient place to stay with excellent service. I will definitely return and looking forward for my next stay here. Thank you for a lovely, comfortable stay & excellent hospitality.

The hotel apartment has complete facilities and is very new and clean. There are many places to eat around it. It is not far from the newly opened shopping center and can be reached in about ten minutes on foot. There is a seaside park in front of the hotel where you can take a walk. There are really few people living in the executive apartment, and it is very quiet. The biggest flaw of the hotel is that the water drain has a serious odor, and there is no smart toilet installed. The breakfast is not bad, and the highlight is the noodle bar that suits the Chinese stomach.

We loved staying at this hotel. The staff were very helpful. The surroundings are beautiful and care goes into making everything comfortable and aesthetically pleasing. Excellent service especially the housekeeping. Dining was great and the service was friendly and efficient. We also used the spa which was lovely.

The room that I stayed in at was absolutely breathtaking. It was spacious, elegantly decorated, and had a stunning view of the sea .The bed was incredibly comfortable, and the bathroom was luxurious with a large bathtub and a rain shower. I felt like a pampered guest throughout my stay, thanks to the thoughtful amenities provided in the room.

We had a great stay at this hotel, and I would especially recommend it for families with kids. The facilities are well-suited for children, and the overall atmosphere is very family-friendly. The restaurants serve delicious food with a good variety of options, and the rooms are clean & comfortable. However, one thing to keep in mind is the location. While it’s a great place to relax, it is quite far from the airport and also Georgetown, which might be a drawback if you’re planning to explore the city’s main tourist attractions. That said, if you’re looking for a peaceful getaway with good food and a clean, family-friendly environment, this hotel is a great choice!

Love the vibes of hotel. Suit for people who love calmness and quiet place. However my BAD experience that spoil the whole mood is when im been charge for late checkout without information of late check out ”rate”. Usually im staying at all hotel 5 stars at feringghi ( I already tried all 5 stars hotel at feringghi) even other than feringghi 5 stars hotel wont charge you 1hour for RM54 like lone pine. I BEEN CHARGE FOR RM 108 for 2 hours late checkout 12-2pm for marriot hotel. This is unacceptable. I want highlight for service 4stars hotel like you doesnt allowed for late checkout at all must sharp at 12pm must prior inform to guest. I late checkout until 2pm because I do solat first at room. Usually receptionist will call at 12.30-1pm to inform about can or not late checkout and have rate. BUT FOR LONE PINE. DONT call and DONT give any information about late checkout. So I thought Its okay like others 4-5stars hotel and for hotel under ”MARRIOT”. I regret because not receive information about late checkout rate. My advise is for people who usually familiar with 4-5stars sevice. This hotel doesn't provide those.reconsider for this hotel that dont allowed you checkout late than 12pm. Must sharp before 12pm. OTHERWISE THEY WILL CHARGE YOU FOR RM54/HOUR.

We stayed at the Shangri-la Rasa Sayang resort as part of a journey down memory lane. Having lived in Penang in my childhood I was visiting with my wife after over 40-years and the only place I wanted to stay was this hotel where I had once been as a young boy. I’m glad to say that the hotel not only fulfilled my emotional needs but stands tall for its prime beach location, grand design, lush gardens, amazing buffet, and exotic ocean views. The reception staff recognized my milestone birthday at check in and sent us a bottle of red wine 😊 which was a great start. Our room had one of the best views from the balcony (most rooms have a good view) and a very comfortable bed, fully equipped bathroom and amenities. Outside the buffet in the morning are two hawkers preparing Teh Tarik and Kaya Toast while the buffet itself includes Malaysian, Chinese, Japanese, Indian, Western, and bakery sections. It’s a large dining area inside but also a lot of garden seating with ocean views. We got massages on the beach both days (which I highly recommend) and my wife also got a facial at their spa. Ours was the Garden Wing which is newer with an artistic pool area but the adjacent Rasa Wing which dates back to the original hotel is also equally good. The Batu Ferringhi road is lined with hotels and hawker markets which really come alive at night…we did walk through them once but preferred to relax in the resort itself. It’s a 20-25-min drive from Georgetown and about 30-45-min from the Penang bridge. If you’re looking to get the best in terms of a relaxing holiday and ease of access to other parts of Penang, I would highly recommend this hotel!