5-Star Hotels in Penang, Malaysia

A Studio apartment vibes, nicely renovated unit. Location is very good and central. Grab is affordable—around RM7–RM20++ to most places for 6 pax, and usually under RM30++ to the airport. Walking distance to vegetarian food like 8 Morality Vegetarian Restaurant, desserts at Four Beans, and close to 1st Avenue Mall, so getting around is easy. Unit is on level 29 with a nice Penang view. Morning sun comes in, but curtains are provided. Facilities are simple—a small gym and a swimming pool on level 36 with a good view. Security is good, with access card required everywhere, including your own floor. Essentials are well provided: Steamer, hair dryer, fridge, and even a wok if you want to cook. Hot and cold water dispenser is available—this is a super plus point. Shampoo and body soap are provided; please bring your own toothbrush and toothpaste. Tv, ceiling fan and aircon is available. 4 charging points available at bedside. Table with 3 chairs for cozy lunch or quick bites. Grabfood very convenient, just collect it at the lobby will do. Check-in is at 3pm and check-out at 11am, which is reasonable. Instructions by MC Home are clear and easy to follow, as they are super responsive. A few small downsides: occasional plumbing smell near the lobby (around Bila Bila Mart, not inside the unit) - management should solve this and also no washing machine cum dryer is available, and the unit is close to the lift so you may hear some noise at night (once or twice — which is fine for us). The apartment is very new (completed mid-2025), so there may be some ongoing renovation works during the day. Still highly recommended! Had a good family staycation!

We stayed in G Hotel Kelawai for 5 nights. The hotel is between two shopping malls - Gurney Plaza and Gurney Paragon. Excellent location. Another hotel nearby (about 400m) is G Hotel Gurney. Both the hotels' guests are given the option to use each other's facilities and guests are given the flexibility to have their breakfast at either hotel without any advanced notice. By the way, G Hotel Gurney is the older hotel and is directly connected to Gurney Plaza, whereas G Hotel Kelawai is less crowded and quieter, which we liked. The breakfast variety is acceptable for guests who are on a short stay. Out of curiosity, we wanted to try out the breakfast at G Hotel Gurney but were prevented from doing so because of the heavy rain. Upon request, hotel guests can commute between the two by the hotels' buggy. The 25-m swimming pool and gym in Kelawai were hardly used. Clean and well-maintained rooms.

I have upgrade my room to 1bedroom suite. My family and I love the room. My kids enjoy the bathtub. Hotel location is good too as it is near to the airport. It only cost me about RM14 by taking grab from hotel to airport. Will definitely book again..

Love the stay and staffs are all friendly! Room was so spacious! Will definitely come back for a stay. Just a small drawback which was the noise for my second morning, I complained about it and hotel mentioned was the mall beside and they can’t do anything plus it was a Sunday! Our friends who were staying in higher floor (30+) didn’t hear that, our floor located at 20 stg so maybe it depends on luck?

I stayed for six days and five nights, and had to switch rooms on the very first night. The shower pressure was weak, and the water kept fluctuating between hot and cold. The bathroom floor drain was clogged, and the air conditioning in the room was insufficient, with the control panel locked and unadjustable (after changing rooms, only the clogged bathroom drain improved)! Room cleanliness was acceptable, and the breakfast was a buffet, but the quality was just average, so don't expect too much! It definitely doesn't feel like a five-star hotel.

Room is spacious, can open at least 4 luggages. Bed and pillow are comfy, too bad there is only 1 type of pillow. Was told by front desk they will ask bell boy to send the luggage to our room during check in but still nothing after 1 hour. Room is a bit too dark, there was dust on the tissue box. Bath robe & bathroom tiles have stinks. Front desk was disappointing. Didn’t explain anything about hotel service/ facilities. Previously stayed at Park Royal where staff also said nothing but at least there’s a whole manual I can read in the room. Asked front desk at night how much for a late check out but he didn’t know and told us to call in the morning. Also asked us for the luggage tag when we retrieved our luggage but they didn’t give us in the first place. Front desk doesn’t feel welcoming. Room is spacious but a bit dark even turning on all the nights. Love that there’s YouTube on the TV. There’s a slight moldy smell so had to turn the air-con very cold. Would be great if it there could be foam pillows which are better for necks. Location is ok, a few mins walk to Campbell street. Grab to various places mostly cost around USD$3, around USD$8 to airport. General experience is ok but I expect more from a 5 star hotel.

Fantastic hotel! Great value for money! The hotel's style is very tasteful, cleanliness is excellent, room facilities are well-maintained, and the view is superb. The gym and pool are new and very clean. The breakfast offers a wide selection, and the restaurant's ambiance and tableware are very stylish. The lobby and room service staff are all friendly and professional. The location is by the sea, and using Grab for transportation is very convenient, with everything close by.

The room design is excellent, and the cleanliness and service are top-notch. The location is also very convenient, with plenty of restaurants and convenience stores downstairs. It's just a few minutes' walk to catch a boat to the train station, and it only takes 15 minutes and 2 ringgit to get there.

I love this heritage house so much that we have to stay a few nights here. The front desk person told us that this heritage house was actually owned by one of the Royal family previously, and it was recently sold in fact just last mth to a local business man. The entire house was well maintained and all the rooms are spacious with fully functional amenities you needed. The welcome drink was really nice, they change every morning with fresh chill drinks. Every corner of the house is a great spot for photos. Quite worth the stay.

Although the hotel doesn't look new or modern, the interior is mostly wooden and painting. The hotel room was very clean especially the toilet. The breakfast buffet is delicious with a variety of choices.