5-Star Hotels in Penang, Malaysia

It’s so stunning resort along Ferringi beach. Highly recommended to anyone who wish to stay 1-2 nights at Ferringhi beach and enjoy the beach resort life. Buffet breakfast was fanatics and staffs were always greet with smile. One of the best resort I her stay in Penang

I must say Gurney Bay Hotel is like an elegant lady. It exudes a feel of grandness and elegance although the property is not young. There were guests dancing at the Lobby lounge, the breakfast spread was good, the sea view from the room was great, especially sun rise. And it's just 15 min walk to Pulau Tikus market that has a wide variety of local delights for breakfast.

Had an amazing trip with family and celebrating my daughter's birthday at the resort, front desk Felicia is truly amazing!!!! She surprised us with a cake and wishes card to my daughter to our room. It made our day so special and our kids refused to go back and we extended out stay to 3 nights, the pool for kids is so fun especially facing the beach. Breakfast is amazing frm 7am-11am. We will surely be back for our next trip

We’ve visited many times with our son, as he absolutely loves the pool and beach. The breakfast here remains the best among all the hotels in Penang. Highly recommended for anyone looking to escape the hustle and bustle.

I stay in hard rock over than 10 times , lagoon deluxe room , I very like it ,comfort , especially the food...mamamia ....very nice...for my kids swim and play it's such a good an relaxing place for my family

After knowing that this hotel provides family-friendly services, I went there with my wife & kids. We thoroughly enjoyed their services in one of the spacious suites. Great location, easy to get in and out of the city. The hotel is well-maintained and has a safe and secure environment. What I most loved about the hotel is its serene pool area, beautiful room decor, additional facilities, restaurant, and overall atmosphere.

Bertam Resort in Penang offers a perfect blend of relaxation, culture, and family-friendly fun. Located in the tranquil town of Kepala Batas, it features elegant Malay-inspired architecture, spacious family suites, and lush surroundings. Families love the resort for its swimming pool, children’s play areas, nearby water park, and the vibrant Bertam Souq. Its close proximity to local attractions and Penang Island adds to its appeal. With warm hospitality, diverse cuisine, and plenty of activities for all ages, Bertam Resort is an ideal holiday destination where families can unwind, explore, and create lasting memories in a serene, culturally rich setting.

Had a wonderful experience yet again at Ascott. We'll appointed rooms, lovely infinity pool and great accessibility make this a good choice. Above and beyond everything else, the service from Mr Yau was immaculate. Felt like a home away from home. Thank you Mr Yau!

My stay at The Light Hotel was an absolute delight! The room was spacious, modern, and immaculately clean, complete with a comfortable bed. The breakfast served at the restaurant was delectable, and the ambiance was enjoyable. The staff was incredibly friendly and attentive, making my stay truly memorable. The hotel’s location was also convenient for exploring the city. I highly recommend this hotel to anyone seeking a comfortable and enjoyable stay.

We had a wonderful stay at Amari Spice Hotel Penang. The room was comfortable and well-maintained, providing a relaxing atmosphere. The hotel staff were exceptionally friendly and attentive, always ready to assist with a smile. The breakfast selection was truly impressive, offering a variety of delicious options to start the day perfectly. Additionally, the hotel had a lovely, refreshing scent that enhanced the overall ambiance. Overall, we are very satisfied with our experience and would highly recommend this hotel to others.

It’s so stunning resort along Ferringi beach. Highly recommended to anyone who wish to stay 1-2 nights at Ferringhi beach and enjoy the beach resort life. Buffet breakfast was fanatics and staffs were always greet with smile. One of the best resort I her stay in Penang

I must say Gurney Bay Hotel is like an elegant lady. It exudes a feel of grandness and elegance although the property is not young. There were guests dancing at the Lobby lounge, the breakfast spread was good, the sea view from the room was great, especially sun rise. And it's just 15 min walk to Pulau Tikus market that has a wide variety of local delights for breakfast.

Had an amazing trip with family and celebrating my daughter's birthday at the resort, front desk Felicia is truly amazing!!!! She surprised us with a cake and wishes card to my daughter to our room. It made our day so special and our kids refused to go back and we extended out stay to 3 nights, the pool for kids is so fun especially facing the beach. Breakfast is amazing frm 7am-11am. We will surely be back for our next trip

I stay in hard rock over than 10 times , lagoon deluxe room , I very like it ,comfort , especially the food...mamamia ....very nice...for my kids swim and play it's such a good an relaxing place for my family

Had a wonderful experience yet again at Ascott. We'll appointed rooms, lovely infinity pool and great accessibility make this a good choice. Above and beyond everything else, the service from Mr Yau was immaculate. Felt like a home away from home. Thank you Mr Yau!

George Hotel is very good and exellcent hotel with welcome drinks. Family room with balcony and free of charge snacks and drinks. Good location for shopping and near restaurant. clean swimming pool and yummy breakfast buffet. very happy living with George hotel.

Great stay, service wise is alright but I don't feel much interaction from the staffs. The service at the restaurant is excellent, though. The dipping tub at the balcony, however, is not usable as the drain plug is leaking. The fabric chair and sofa is also stained, leaving it less than desirable although still usable.

Here’s a translation of your review into English: It was a very delightful one-night stay. Upon arrival at the front desk, we were greeted with warm smiles and excellent service, along with a welcome ice cream. We were even offered a complimentary upgrade to a king bed room. When we entered the room, we were pleasantly surprised to see that the hotel had thoughtfully accommodated my request made online to be near the elevator, as I was traveling with two young children and wanted to avoid walking too far. The room was very clean and spacious, and the bed was extremely comfortable. To our surprise, the minibar included a birthday cake, as I had mentioned online that we were staying to celebrate my husband’s birthday. This thoughtful gesture truly touched us. Additionally, the hotel provided complimentary snacks and soft drinks, which were a lovely bonus. We chose this hotel for its convenience, as it allowed our two children to rest easily after getting tired from exploring the mall. It turned out to be exactly as we hoped—super convenient. The hotel is also close to a famous food street, but unfortunately, we couldn’t visit due to the rain. Instead, we dined at one of the many restaurant options within the mall. The breakfast the next morning was abundant and delicious, and since our two kids are under five, they enjoyed complimentary breakfast as well. We have no regrets about choosing this hotel. Our entire family had a wonderful time, and we would definitely stay here again in the future. Let me know if you’d like any adjustments!

Great hotel for close proximity to Malls, FoodStreet, Beach Coast walks etc. It has very couteous n professiinal customer service with a kindest smile that warms your hearts each time you past them by. Aboveall, rooms and amenities are well design, fresh and clean too. Such a comfortable outstanding place to welcome every guest. This is my second time here. There is so much creativity in their food offerings in and buffets specials every weekend too. Its really a go to hotel with reasonable pricing of a 4 star hotel. I will be back the next visit to penang.

E&O is our favourite hotel in Penang. Being a local Penangite, we frequently ate at Sarkies and even had our wedding in this hotel 10 years ago. We're back in this hotel for our anniversary, however we were a little disappointed with our stay. The bathtub in our corner suite is extremely dirty and stained. We asked the housekeepers to clean it as we wanted to use it. Worse of all, when we filled the tub with water, to our horror, the water was brown in colour!! Not sure if there is proper maintenance done to ensure the water supply is not tainted. The housekeepers also did not refill the complimentary mini bar items despite stating that our suite includes replenishment of the mini bar items on a daily basis. The surface area and tables were not wiped properly as well when they came to clean the room. We hope the management would seriously look into this matter, especially on the water source and overall cleanliness of the suite / bathroom.

I must say Gurney Bay Hotel is like an elegant lady. It exudes a feel of grandness and elegance although the property is not young. There were guests dancing at the Lobby lounge, the breakfast spread was good, the sea view from the room was great, especially sun rise. And it's just 15 min walk to Pulau Tikus market that has a wide variety of local delights for breakfast.

Had a wonderful experience yet again at Ascott. We'll appointed rooms, lovely infinity pool and great accessibility make this a good choice. Above and beyond everything else, the service from Mr Yau was immaculate. Felt like a home away from home. Thank you Mr Yau!

George Hotel is very good and exellcent hotel with welcome drinks. Family room with balcony and free of charge snacks and drinks. Good location for shopping and near restaurant. clean swimming pool and yummy breakfast buffet. very happy living with George hotel.

Here’s a translation of your review into English: It was a very delightful one-night stay. Upon arrival at the front desk, we were greeted with warm smiles and excellent service, along with a welcome ice cream. We were even offered a complimentary upgrade to a king bed room. When we entered the room, we were pleasantly surprised to see that the hotel had thoughtfully accommodated my request made online to be near the elevator, as I was traveling with two young children and wanted to avoid walking too far. The room was very clean and spacious, and the bed was extremely comfortable. To our surprise, the minibar included a birthday cake, as I had mentioned online that we were staying to celebrate my husband’s birthday. This thoughtful gesture truly touched us. Additionally, the hotel provided complimentary snacks and soft drinks, which were a lovely bonus. We chose this hotel for its convenience, as it allowed our two children to rest easily after getting tired from exploring the mall. It turned out to be exactly as we hoped—super convenient. The hotel is also close to a famous food street, but unfortunately, we couldn’t visit due to the rain. Instead, we dined at one of the many restaurant options within the mall. The breakfast the next morning was abundant and delicious, and since our two kids are under five, they enjoyed complimentary breakfast as well. We have no regrets about choosing this hotel. Our entire family had a wonderful time, and we would definitely stay here again in the future. Let me know if you’d like any adjustments!

Great hotel for close proximity to Malls, FoodStreet, Beach Coast walks etc. It has very couteous n professiinal customer service with a kindest smile that warms your hearts each time you past them by. Aboveall, rooms and amenities are well design, fresh and clean too. Such a comfortable outstanding place to welcome every guest. This is my second time here. There is so much creativity in their food offerings in and buffets specials every weekend too. Its really a go to hotel with reasonable pricing of a 4 star hotel. I will be back the next visit to penang.

E&O is our favourite hotel in Penang. Being a local Penangite, we frequently ate at Sarkies and even had our wedding in this hotel 10 years ago. We're back in this hotel for our anniversary, however we were a little disappointed with our stay. The bathtub in our corner suite is extremely dirty and stained. We asked the housekeepers to clean it as we wanted to use it. Worse of all, when we filled the tub with water, to our horror, the water was brown in colour!! Not sure if there is proper maintenance done to ensure the water supply is not tainted. The housekeepers also did not refill the complimentary mini bar items despite stating that our suite includes replenishment of the mini bar items on a daily basis. The surface area and tables were not wiped properly as well when they came to clean the room. We hope the management would seriously look into this matter, especially on the water source and overall cleanliness of the suite / bathroom.

I had a fantastic experience at Penang Marriott Hotel. The staff were warm and professional, making check-in seamless. The room was spacious, spotless, and offered stunning sea views, with a bed so comfortable it guaranteed restful nights. The team’s attention to detail and exceptional service truly elevated my stay. Highly recommended!

Wonderful Stay with Excellent Service I recently stayed at this hotel and had a fantastic experience. The hotel is new and modern, with stylish decor and comfortable rooms. From the moment I arrived, the front desk staff were incredibly helpful and accommodating. When I had an issue with noisy and smoking neighbors, they promptly changed my room without any hassle. The staff throughout the hotel were friendly and professional, always willing to help with anything I needed. A special mention goes to the Indonesian woman working at breakfast—unfortunately, I didn’t catch her name, but she went out of her way to make sure I was well taken care of. Her warm and attentive service made my mornings even more enjoyable. The only downside to my stay was the connecting rooms. The soundproofing through the connecting doors isn’t great, so I could hear everything from the neighboring room. Additionally, when the guests next door were smoking, it was if they were smoking in my room.

A stylish and classy hotel, strategically located near Little India, art area, food museum, all are a few minutes away. The jetty is about a 15 minute walk. However as a solo female traveller, all the adjacent streets are dark and quiet so didn’t feel comfortable walking around after 21:00. Room was cosy and nicely designed, bed was comfortable, and the free mini bar and sweets left in the jar daily was a lovely touch. Breakfast was ok, but the in-room food service was excellent and meals were fantastic. The room also has a water filter, saves buying bottled water. All staff were pleasant and helpful. The views from the rooftop pool are great, albeit the pool is on the smaller size. Enjoyed my three nights and would recommend the hotel.

When choosing, I was worried about the smell of the newly opened hotel. I was entangled for a long time, but I liked it very much after moving in. I like the design of the hotel very much. It has a Nanyang style, and the staff's clothes are also in line with the overall design. The service staff are very nice. The welcome drink given when the early flight arrived was very refreshing. I can check in at 12:00. The front desk guy said that it was opened the day before I stayed there, and I was the first guest of the day. The room design is worthy of being a new hotel. It is very reasonable, and there is an independent cloakroom and dressing table. The bathtub and the sea view facing the living room are very pleasant. It is a handheld ironing machine, no longer a bulky iron. I like it very much! I was very entangled before deciding whether to stay at the Dongjia Hotel or the Autograph. After going out and passing by the Dongjia Hotel, I felt that my choice was very wise! Because it is really noisy at night, it is very quiet compared to the Autograph! I was also surprised to receive the hotel's turndown gift when I came back at night. The disadvantage is that it has just opened, and there is still a little smell. It is estimated that it will be fine after a while. Then the smoke sensor above the bed flickered, which might affect those who have trouble sleeping. I also reported it to the lady at the front desk and I think it will be resolved.

It’s so stunning resort along Ferringi beach. Highly recommended to anyone who wish to stay 1-2 nights at Ferringhi beach and enjoy the beach resort life. Buffet breakfast was fanatics and staffs were always greet with smile. One of the best resort I her stay in Penang

Had an amazing trip with family and celebrating my daughter's birthday at the resort, front desk Felicia is truly amazing!!!! She surprised us with a cake and wishes card to my daughter to our room. It made our day so special and our kids refused to go back and we extended out stay to 3 nights, the pool for kids is so fun especially facing the beach. Breakfast is amazing frm 7am-11am. We will surely be back for our next trip

I stay in hard rock over than 10 times , lagoon deluxe room , I very like it ,comfort , especially the food...mamamia ....very nice...for my kids swim and play it's such a good an relaxing place for my family

Great stay, service wise is alright but I don't feel much interaction from the staffs. The service at the restaurant is excellent, though. The dipping tub at the balcony, however, is not usable as the drain plug is leaking. The fabric chair and sofa is also stained, leaving it less than desirable although still usable.

As usual Rasa Sayang’s hospitality is one of the best. All our meals there were awesome. The place is surrounded by lush greeneries and very well maintained. A very calm and serene place to chill and relax