5-Star Hotels in Auckland Region, New Zealand

We were really looking forward to our stay at this hotel, which is new, has a very central location, is very clean, and has a very-well equipped gym. These features were greatly appreciated. Unfortunately, we encountered a few issues that affected our experience. Despite booking for three guests, our room was only prepared for two, and even after requesting additional amenities, they were not fully provided. The in-room phone was also not working, making it difficult to communicate with the front desk. Housekeeping seemed inconsistent—our room was not thoroughly cleaned after the first night, with some items left out of place and the trash not emptied. Additionally, when ordering a breakfast box for an early checkout, we were surprised by the lack of flexibility in food choices, as we could only remove items rather than substitute them. A bit more understanding from the staff in handling such requests would have been appreciated. Lastly, we noticed that some of the buffet food tasted stale, and one of our family members felt unwell afterward. We’re not sure if this was an isolated incident, but it was a bit concerning.

Wow wow wow. We were amazed at our time here. We were not expecting such quality from an airport hotel. The room was lovely and modern with a great view. The most spectacular part was the hotel restaurant 10/10. The food was glorious. We had just come in from 18hours of travel. Dinner was out of this world. If you stay here the restaurant is well worth the added expense.

Check in took a bit longer than a 5 stars hotel should be. I arrived at 1pm after an overnight flight and need a rest. Room wasn’t ready so okay I can wait. Until 3pm it was still not ready… only get into the room around 4pm at last. First impression ruined.

I like the place and by the name itself it’s already a very clean and stylish as well as first class. But, unfortunately when we came to the hotel our rooms not ready yet and we have to wait for more than an hour. We booked the hotel for a long time and we checked in late but the hotel personnel did not inform us beforehand that our rooms not yet ready which is really inconvenient. The other thing my son complained about is that there ‘s no microwave where we can heat the baby food or milk. We’ve been to other hotels before and microwave’s included in the rooms. Probably it’s our negligence too for not checking before booking the rooms. But hope in the future we expect that if we book the rooms before hand at least the staff will inform us if it’s not yet ready so we can plan ahead and not rush to check in.

The receptionists Camila, Chloe and Henry were very warm, friendly and helpful. The Executive Lounge was well presented and provided adequate drinks and snacks. The bedroom was spacious and the breakfast had various options. The chef who took the orders was friendly and efficient. The swimming pool was well maintained, however the bathrooms in the change room appeared to be not adequately maintained and cleaned.

Lovely experience! Great customer service with prompt valet, decent breakfast selection, and clean rooms. Location very handy for walking around the CBD. Although our room was right by the elevators, we did not have any noise issues during our stay.

The room is in a great location in the business center, close to the pier and surrounded by shopping malls. I would like to mention the most satisfying breakfast. Everything on the semi-buffet breakfast menu is super delicious. One morning, because I went out early, the hotel prepared a breakfast box, which was also very thoughtful. It was a very satisfying stay. Next time I come to Auckland, I will definitely choose this hotel again.

Good hotel with a decent rooftop. Walking distance to major bars and restaurants

It’s funny that I get to write my first review for a hotel. Since this is a new hotel, there are no reviews for this hotel on any hotel platform. In addition, I have had disappointing accommodation experiences in Europe and Australia in the past. When booking a room, I can only try it with a luck mentality. Fortunately, I was very satisfied with this stay. The main entrance of the hotel is from the alley behind the church (note that it is not the door facing the road). The hotel facilities are new and clean. There is a coffee machine in the underground lobby, and bread and bottled juice are provided in the morning. The hotel staff were enthusiastic, proactive and courteous. When we checked in, they took the initiative to help us deliver our luggage to the room immediately. When we checked out, they also asked us if we needed help calling Taxi. They learned that we had arranged a Super Shuttle ourselves and took the initiative to help us communicate with the driver and provide guidance. The driver drove the car to the main entrance of the hotel (it turned out that there was another entrance to the parking space underneath the hotel). The hotel room is very clean, with enough space to open two large suitcases, and the view outside the window is very beautiful! All snacks and drinks in the room are free for guests to consume. The bathroom is very spacious and the toiletries are very fragrant and useful. However, the bathroom countertop is a bit lacking in space. We stayed here for three nights and the room was tidied the next day to our satisfaction. Overall, it was a good accommodation experience. It was a good place to rest and recharge after arriving in New Zealand after a long flight.

The overall design of the room is good, it is modern style, breakfast can be ordered or self-service, their breakfast buffet is average compared to the single order dishes. If you really want to find faults, the hardware facilities are average, the Internet speed is poor and there are lags when watching movies and TV series, and there is a WC right at the door. If you care, you'd better consider it. Facilities: The overall facilities are well designed. One of the two bathrooms has a bathtub. If you want to talk about facilities, the bathroom is right at the door. Hygiene: The overall hygiene is really good, it looks quite clean. Environment: The overall modern style, there is a cabinet for self-selection of tea and coffee, the coffee and tea are average, and the beverages and mineral water are free of charge except for two bottles. And the exterior view can see the Sky Tower, and the harbor is next to the restaurant on the first floor. Service: The restaurant and room service are really good, and the software is better than many domestic hotels.

We were really looking forward to our stay at this hotel, which is new, has a very central location, is very clean, and has a very-well equipped gym. These features were greatly appreciated. Unfortunately, we encountered a few issues that affected our experience. Despite booking for three guests, our room was only prepared for two, and even after requesting additional amenities, they were not fully provided. The in-room phone was also not working, making it difficult to communicate with the front desk. Housekeeping seemed inconsistent—our room was not thoroughly cleaned after the first night, with some items left out of place and the trash not emptied. Additionally, when ordering a breakfast box for an early checkout, we were surprised by the lack of flexibility in food choices, as we could only remove items rather than substitute them. A bit more understanding from the staff in handling such requests would have been appreciated. Lastly, we noticed that some of the buffet food tasted stale, and one of our family members felt unwell afterward. We’re not sure if this was an isolated incident, but it was a bit concerning.

Wow wow wow. We were amazed at our time here. We were not expecting such quality from an airport hotel. The room was lovely and modern with a great view. The most spectacular part was the hotel restaurant 10/10. The food was glorious. We had just come in from 18hours of travel. Dinner was out of this world. If you stay here the restaurant is well worth the added expense.

Check in took a bit longer than a 5 stars hotel should be. I arrived at 1pm after an overnight flight and need a rest. Room wasn’t ready so okay I can wait. Until 3pm it was still not ready… only get into the room around 4pm at last. First impression ruined.

I like the place and by the name itself it’s already a very clean and stylish as well as first class. But, unfortunately when we came to the hotel our rooms not ready yet and we have to wait for more than an hour. We booked the hotel for a long time and we checked in late but the hotel personnel did not inform us beforehand that our rooms not yet ready which is really inconvenient. The other thing my son complained about is that there ‘s no microwave where we can heat the baby food or milk. We’ve been to other hotels before and microwave’s included in the rooms. Probably it’s our negligence too for not checking before booking the rooms. But hope in the future we expect that if we book the rooms before hand at least the staff will inform us if it’s not yet ready so we can plan ahead and not rush to check in.

The receptionists Camila, Chloe and Henry were very warm, friendly and helpful. The Executive Lounge was well presented and provided adequate drinks and snacks. The bedroom was spacious and the breakfast had various options. The chef who took the orders was friendly and efficient. The swimming pool was well maintained, however the bathrooms in the change room appeared to be not adequately maintained and cleaned.

Lovely experience! Great customer service with prompt valet, decent breakfast selection, and clean rooms. Location very handy for walking around the CBD. Although our room was right by the elevators, we did not have any noise issues during our stay.

Good hotel with a decent rooftop. Walking distance to major bars and restaurants

The room is in a great location in the business center, close to the pier and surrounded by shopping malls. I would like to mention the most satisfying breakfast. Everything on the semi-buffet breakfast menu is super delicious. One morning, because I went out early, the hotel prepared a breakfast box, which was also very thoughtful. It was a very satisfying stay. Next time I come to Auckland, I will definitely choose this hotel again.

It’s funny that I get to write my first review for a hotel. Since this is a new hotel, there are no reviews for this hotel on any hotel platform. In addition, I have had disappointing accommodation experiences in Europe and Australia in the past. When booking a room, I can only try it with a luck mentality. Fortunately, I was very satisfied with this stay. The main entrance of the hotel is from the alley behind the church (note that it is not the door facing the road). The hotel facilities are new and clean. There is a coffee machine in the underground lobby, and bread and bottled juice are provided in the morning. The hotel staff were enthusiastic, proactive and courteous. When we checked in, they took the initiative to help us deliver our luggage to the room immediately. When we checked out, they also asked us if we needed help calling Taxi. They learned that we had arranged a Super Shuttle ourselves and took the initiative to help us communicate with the driver and provide guidance. The driver drove the car to the main entrance of the hotel (it turned out that there was another entrance to the parking space underneath the hotel). The hotel room is very clean, with enough space to open two large suitcases, and the view outside the window is very beautiful! All snacks and drinks in the room are free for guests to consume. The bathroom is very spacious and the toiletries are very fragrant and useful. However, the bathroom countertop is a bit lacking in space. We stayed here for three nights and the room was tidied the next day to our satisfaction. Overall, it was a good accommodation experience. It was a good place to rest and recharge after arriving in New Zealand after a long flight.

The overall design of the room is good, it is modern style, breakfast can be ordered or self-service, their breakfast buffet is average compared to the single order dishes. If you really want to find faults, the hardware facilities are average, the Internet speed is poor and there are lags when watching movies and TV series, and there is a WC right at the door. If you care, you'd better consider it. Facilities: The overall facilities are well designed. One of the two bathrooms has a bathtub. If you want to talk about facilities, the bathroom is right at the door. Hygiene: The overall hygiene is really good, it looks quite clean. Environment: The overall modern style, there is a cabinet for self-selection of tea and coffee, the coffee and tea are average, and the beverages and mineral water are free of charge except for two bottles. And the exterior view can see the Sky Tower, and the harbor is next to the restaurant on the first floor. Service: The restaurant and room service are really good, and the software is better than many domestic hotels.

The most satisfactory and favorite hotel during this trip around New Zealand's North Island My family is very satisfied with this hotel.

This hotel is located by the beach, facing the sea with a beautiful environment! The hotel service is very attentive and considerate, the hotel owner is very delicate in making breakfast by himself! It's really worth experiencing!