4-Star Hotels in Canton of Obwalden, Switzerland

An amazing perfect stay with a disappointment experience because of one Front Office Staff ”Chi*ra Bu**her”. If you would like to visit Engelberg, I would really recommend this hotel, the only thing about this hotel is it is not so flexible with some rules and services. INCIDENT! We only stayed for one night in this beautiful hotel, we reached out the FO for late check out, and we paid 90CHF for the late check out (3:00PM) because we went for a ski and we'll be back later. When we arrived around 3:15PM to the hotel, and would like to extend it little bit because we would like to clean our selves and pass by one of the spot. I asked one of the FO and asked them if the late check out consist of until what late, the one guy responded that it is 18:00- To be honest someone from a HORECA, I know as well that usually when you pay for a late check out, it is until late afternoon. But this Front Office Staff ”Chi*ra Bu**her butt in and says the 90 CHF that we pay is only for until 3:00 PM. Thats it! Because before everything as well the guy informed us that every hour of extend should be 10CFH I respect this. Now we asked again so the 90 CHF that we paid is for how many hours. She just said 30CHF per hour. (I hope you know better how to explain things as a professional FO I expected alot as SWISS is really known for best hotel school.) Usually in my knowledge late check out is calculated based on the 50% of your hotel price but yeah maybe it is wrong what I know but I cannot accept how she did it. Not professional. Was planning already to go back here every year before the day of our check out before the incident but yeah for now change of plan.

The facilities are very complete and the surrounding facilities are also very good.

The hotel is located just opposite the train station with (ski) bus stop. Luckily the hotel has sound proof windows. Very stylish renovated hotel, keeping the old heritage. The room was small but comfy with nice view. The hotel parking is 15.- per night, what is okay. The management has chosen to implement 2G rule (German shortening for vaccinated/recovered), although according Federal Covid-19 ordinance, this only applies for hotel’s restaurant/bar. This should be more clear stated on the booking site.

Beautiful rooms overlooking the lake, small but pleasant SPA, fantastic restaurant with a gorgeous terrasse and a choice between excellent thai and european food, good service and last but not least, they have bycicles for their guests to enjoy free of charge which is a great bonus for us. They also run the ”Wylerbädli”, a small beach restaurant on the shores of lake Sarnen, which is a short walk from the hotel. The lady that runs the place is extremely friendly and the food she prepares is very fresh and tasty. We really enjoyed spending time ”at the beach” surrounded by such a beautiful landscape and overall lovely athmosphere! Thank you very much for everything, we will be back!

We found this to be a nice hotel and good value for the time of year. The hotel itself is very historical, and served as a hotel for hundreds of years, establishing as a place for religious pilgrims to go. The patron saint of Switzerland is buried at the church next-door. The hotel isn't fancy, and you do self-check in. It worked pretty well, and folks at the bar/restaurant will help if you are stuck - people working at the hotel are friendly and helpful. There is a decent elevator (which is not a given in Europe) and the included breakfast is reasonable. We had a junior suite for our party of 3, and it was basic but nicely appointed. Only problem is that the pull out couch was super uncomfortable, so my daughter just slept on it as a couch. There is no air conditioning, which isn't a problem most of the time, I'm sure. We had dinner at the restaurant downstairs one night and it was fantastic! Both food and service were outstanding, and a great find in a small town like Sachseln. We liked basing in Sachseln - all of the charm of Lucerne without the crowds and high prices, and close to places like Interlaken, Lauterbrunnen, and Grindlewald. One more warning: the church next door has bells ringing a lot. Our junior suite didn't have a lake view and I am glad because lake view would have been directly by the church so the bells would have been louder!

An amazing perfect stay with a disappointment experience because of one Front Office Staff ”Chi*ra Bu**her”. If you would like to visit Engelberg, I would really recommend this hotel, the only thing about this hotel is it is not so flexible with some rules and services. INCIDENT! We only stayed for one night in this beautiful hotel, we reached out the FO for late check out, and we paid 90CHF for the late check out (3:00PM) because we went for a ski and we'll be back later. When we arrived around 3:15PM to the hotel, and would like to extend it little bit because we would like to clean our selves and pass by one of the spot. I asked one of the FO and asked them if the late check out consist of until what late, the one guy responded that it is 18:00- To be honest someone from a HORECA, I know as well that usually when you pay for a late check out, it is until late afternoon. But this Front Office Staff ”Chi*ra Bu**her butt in and says the 90 CHF that we pay is only for until 3:00 PM. Thats it! Because before everything as well the guy informed us that every hour of extend should be 10CFH I respect this. Now we asked again so the 90 CHF that we paid is for how many hours. She just said 30CHF per hour. (I hope you know better how to explain things as a professional FO I expected alot as SWISS is really known for best hotel school.) Usually in my knowledge late check out is calculated based on the 50% of your hotel price but yeah maybe it is wrong what I know but I cannot accept how she did it. Not professional. Was planning already to go back here every year before the day of our check out before the incident but yeah for now change of plan.

The hotel is located just opposite the train station with (ski) bus stop. Luckily the hotel has sound proof windows. Very stylish renovated hotel, keeping the old heritage. The room was small but comfy with nice view. The hotel parking is 15.- per night, what is okay. The management has chosen to implement 2G rule (German shortening for vaccinated/recovered), although according Federal Covid-19 ordinance, this only applies for hotel’s restaurant/bar. This should be more clear stated on the booking site.

The facilities are very complete and the surrounding facilities are also very good.

Beautiful rooms overlooking the lake, small but pleasant SPA, fantastic restaurant with a gorgeous terrasse and a choice between excellent thai and european food, good service and last but not least, they have bycicles for their guests to enjoy free of charge which is a great bonus for us. They also run the ”Wylerbädli”, a small beach restaurant on the shores of lake Sarnen, which is a short walk from the hotel. The lady that runs the place is extremely friendly and the food she prepares is very fresh and tasty. We really enjoyed spending time ”at the beach” surrounded by such a beautiful landscape and overall lovely athmosphere! Thank you very much for everything, we will be back!