4-Star Hotels in West Yorkshire, United Kingdom

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.

Really great stay and perfect for the price. Great location extremely central and the staff were lovely and the sausages at breakfast was excellent. Would really love to know what bedding they use so I can buy my own because wow!!

I was a little hesitant to book this hotel with it being on a service station- how wrong I was. Absolute gem of a place, hotel room was lovely, quiet and clean. Free parking and a 15 minute drive into Leeds. Next door in the service station there is Starbucks, Leon, pizza express, Nando’s, Greggs, M&S etc. will definitely stay again.

Can't fault the location, really handy Motorway links to Leeds just a short drive from Wakefield. Breakfast is really good, well cooked and readily replenished. However, tables were not being cleared, and there seemed to be no staff around to do it. The bedding and towels were clean, but the carpets needed a good shampoo, and the shower floor had hair on it.

Good location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entrance/exit closest to platform 16 (I ply found this out after walking the long way round 🤦♀️). Refurbished room was nice. Bath was small. Would opt for walk-in shower next time. Temperature too warm but staff provided a fan on request. Double bed fine for a solo traveller. Wouldn’t have been too comfortable for two. No radio in room or on TV which would have been nice. Robes, slippers, tea/coffee making facilities, iron and hair fro provided. Breakfast - good selection for hot and cold breakfast options. Would be nice to have better decaf coffee. Newly renovated lobby area was nice. Perfume smell wafted into breakfast room and was a bit overpowering at times. That being said the ground floor entrance doesn’t smell good (you’ll get over it) so I can see why this is needed. Newly renovated lobby/bar area is nice. Staff were welcoming and helpful. Overall I had a pleasant stay and I would stay here again as a solo traveller. If I was travelling with another adult we would require a larger bed to ensure a more comfortable rest/sleep so possibly an upgrade or a second room would be needed.

Depending on exit, it could be a 5 to 10 minute walk from the station at a leisurely pace. Upon arriving check-in was simple easy and the staff were incredibly friendly. They were informative. Let me know if I wanted a breakfast option pricing and where the location of the breakfast would be to inform me of when certain exits would be open and what time until. The room. I can’t lie I was pleasantly surprised, it’s been awhile since I stayed in a Novotel room. Not a huge egg, but I always find it weird when the toilet is separate from the bathroom but that’s no biggie. The bed was generous in size with a firm mattress and a soft topper. It felt like a two season duvet and the pillows were a little too soft for me but doubling up solve that problem. The shower/bath had an overhead shower function as well as a traditional showerhead, which made the end of my showering journey so much more pleasant. Amenities include included huge TV, a decent desk and a comfy chair , a sofa that could could turn into a bed, but the one thing that I valued the most was a little mini fridge located underneath the tea and coffee area. In the hotel, is the soap factory bar, a very comfy sofa centric bar and cocktail lounge great to get a good drink and a bit of pub style food. Additionally, is a restaurant that will serve the morning breakfast  and a believe lunch as well. POI, through the bar towards the Whitehall Road exit is a couple of shops that are worth knowing, a Greggs, Tesco express and a Marks & Spencer’s food hall are all located across the road. To add, taking a lift out the exit and a two minute distance away is a Sainsbury’s local which has a handy cashpoint if needed. I generally checked out thinking this might be my hotel of choice when coming back to Leeds.

The room was nice and I loved the food at their restaurant. The only issue was their flush, they said they did some new plumbing and since then the flush needed an extra push, which in general were difficult and if you have longer nails it's extra difficult.

The hotel was great and well located to get into the centre of Leeds. Nice views on the canal from the room, the room was spacious with good amenities. We got given breakfast with our booking which was lovely. We also got a free late checkout too.

Very good swimming pool…warm water If you don’t have swimming costumes, you can simply buy there! 15 min driving to Leeds city centre. Reasonable price

🚗 Transportation: Right next to Bradford train station, very convenient 🧹Hygiene: average, not outstanding and not too much of a problem, maybe a bit old 🍃Environment: Very classical, a classical hotel that can be seen from the name 🔔Service: The mirror is hot and it is interesting to prevent fogging

The hotel benefits from a very convenient location, which is one of its strongest points. It was generally clean, but several issues negatively impacted our stay. Our first room was uncomfortably cold, with half the lights not working and a loose faucet in the bathroom, suggesting a lack of proper maintenance. After reporting the heating problem, we were moved to another room. However, it became clear that we were not the only ones experiencing this issue—other guests were also having their rooms changed due to cold temperatures. It seems that because the hotel is so large, staff may not have the time to check the heating systems in all rooms. Compounding this, the rooms tended to get very stuffy, making it hard to find a comfortable temperature. When we requested extra bedding because there were three of us but only two duvets provided, we were informed that housekeeping had none available. This was surprising and inconvenient, as basic bedding for all guests should have been ensured. The bedding, although washed, had visible stains on some sheets, detracting from the overall impression of cleanliness. Adding to the disorganization, the cleaning staff worked at very unusual hours. When we returned from dinner well after 10 PM, room cleaning was still ongoing, which was unexpected. Another frustrating issue was that one of the elevator call buttons (for going down) did not work, and no notice or sign had been placed to inform guests. This added unnecessary inconvenience and further highlighted a lack of attention to detail. Overall, while the location and basic cleanliness are positives, the hotel suffers from significant maintenance issues, inconsistent heating, a shortage of basic amenities like extra duvets, unusual cleaning schedules, and overlooked problems like broken elevator buttons. Addressing these concerns could significantly improve the guest experience.

I was a little hesitant to book this hotel with it being on a service station- how wrong I was. Absolute gem of a place, hotel room was lovely, quiet and clean. Free parking and a 15 minute drive into Leeds. Next door in the service station there is Starbucks, Leon, pizza express, Nando’s, Greggs, M&S etc. will definitely stay again.

Good location next to train station - due to ongoing building works at the train station it’s easiest/quicker to get to the hotel near the entrance/exit closest to platform 16 (I ply found this out after walking the long way round 🤦♀️). Refurbished room was nice. Bath was small. Would opt for walk-in shower next time. Temperature too warm but staff provided a fan on request. Double bed fine for a solo traveller. Wouldn’t have been too comfortable for two. No radio in room or on TV which would have been nice. Robes, slippers, tea/coffee making facilities, iron and hair fro provided. Breakfast - good selection for hot and cold breakfast options. Would be nice to have better decaf coffee. Newly renovated lobby area was nice. Perfume smell wafted into breakfast room and was a bit overpowering at times. That being said the ground floor entrance doesn’t smell good (you’ll get over it) so I can see why this is needed. Newly renovated lobby/bar area is nice. Staff were welcoming and helpful. Overall I had a pleasant stay and I would stay here again as a solo traveller. If I was travelling with another adult we would require a larger bed to ensure a more comfortable rest/sleep so possibly an upgrade or a second room would be needed.

Depending on exit, it could be a 5 to 10 minute walk from the station at a leisurely pace. Upon arriving check-in was simple easy and the staff were incredibly friendly. They were informative. Let me know if I wanted a breakfast option pricing and where the location of the breakfast would be to inform me of when certain exits would be open and what time until. The room. I can’t lie I was pleasantly surprised, it’s been awhile since I stayed in a Novotel room. Not a huge egg, but I always find it weird when the toilet is separate from the bathroom but that’s no biggie. The bed was generous in size with a firm mattress and a soft topper. It felt like a two season duvet and the pillows were a little too soft for me but doubling up solve that problem. The shower/bath had an overhead shower function as well as a traditional showerhead, which made the end of my showering journey so much more pleasant. Amenities include included huge TV, a decent desk and a comfy chair , a sofa that could could turn into a bed, but the one thing that I valued the most was a little mini fridge located underneath the tea and coffee area. In the hotel, is the soap factory bar, a very comfy sofa centric bar and cocktail lounge great to get a good drink and a bit of pub style food. Additionally, is a restaurant that will serve the morning breakfast  and a believe lunch as well. POI, through the bar towards the Whitehall Road exit is a couple of shops that are worth knowing, a Greggs, Tesco express and a Marks & Spencer’s food hall are all located across the road. To add, taking a lift out the exit and a two minute distance away is a Sainsbury’s local which has a handy cashpoint if needed. I generally checked out thinking this might be my hotel of choice when coming back to Leeds.

The room was nice and I loved the food at their restaurant. The only issue was their flush, they said they did some new plumbing and since then the flush needed an extra push, which in general were difficult and if you have longer nails it's extra difficult.

The hotel was great and well located to get into the centre of Leeds. Nice views on the canal from the room, the room was spacious with good amenities. We got given breakfast with our booking which was lovely. We also got a free late checkout too.

Very good swimming pool…warm water If you don’t have swimming costumes, you can simply buy there! 15 min driving to Leeds city centre. Reasonable price

We had such a great time! The staff gave us a free upgrade for my birthday and I felt so happy and so spoilt! Amazing time. Amazing hotel. We went to a nice coffee place right next door too.

Beauitful hotel, very clean. The room was big and clean. The facilities provided are everything you can ask for. Brilliant location very central to city centre. Excellent location to train station. Staff are very friendly, helpful, and polite. Breakfast was very tasty. Lots of selection from conitendal to hot food. Would highly recommend paying the extra to stay at The Queens.

Great option if you want a kitchen and plenty of room space. Comfy bed, clean bathroom. Breakfast was a plain croissant and hot drink options . Fresh and tasty. On street parking was minimal but free after 1830hrs on Saturday until Monday morning. Car park for hotel was full by 18hrs Saturday. By train it was a 20ish walk from the station. Taxi ＜5mins. £5 1 elevator Window can be opened a jar for fresh air. Slippers would make your stay a bit cosier. Location was by student housing and you could walk into town. A few pubs on route broke the journey down. Would come back again.

Really great stay and perfect for the price. Great location extremely central and the staff were lovely and the sausages at breakfast was excellent. Would really love to know what bedding they use so I can buy my own because wow!!

🚗 Transportation: Right next to Bradford train station, very convenient 🧹Hygiene: average, not outstanding and not too much of a problem, maybe a bit old 🍃Environment: Very classical, a classical hotel that can be seen from the name 🔔Service: The mirror is hot and it is interesting to prevent fogging

Very recommended to stay, cost-effective, the environment is very good. Beautiful environment, good geographical location, convenient transportation, comfortable and sanitary rooms, service staff are very enthusiastic, facilities are very humane, high-speed network signal is good, the view outside the window is good. The design of the room's small pendulum is also very distinctive. Next time, check in.

Was a nice hotel, good value considering it was actually quite a posh place, bed was nice and comfy and the place was mostly quiet, the staff were friendly and helpful, the location was ideal for me because I was running Mactuff Really Muddy West Yorkshire in the morning which was located across the road at Parkwood Outdoors

Can't fault the location, really handy Motorway links to Leeds just a short drive from Wakefield. Breakfast is really good, well cooked and readily replenished. However, tables were not being cleared, and there seemed to be no staff around to do it. The bedding and towels were clean, but the carpets needed a good shampoo, and the shower floor had hair on it.

Excellent hotel the staff were helpful and attentive. Very clean room with air conditioning which was needed as it was a very hot day, with tea making facilities and even biscuits as a kind gesture. Would recommend staying here and will no doubt book in again. Bar had a range of beers and a good selection of draughts as well as spirits available to choose from. There was ample parking round the back of the hotel. Just don't forget to put your vehicle registration at check in. All in all a good stay.

All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.