The hotel boasts an excellent location and a unique, tasteful decor with wooden elements throughout, which I really loved. Breakfast offered a wide variety of choices, changing daily. You can even see the Matterhorn from the balcony, though my view from the second floor was unfortunately somewhat limited. The rooms are spacious and comfortable, although the single rooms are a bit on the smaller side. It's very convenient for the train station and exploring the town, with a Coop supermarket, shops, and restaurants all conveniently located nearby. After a 2-night stay, it was overall a very pleasant experience!
I was worried because there were many reviews about the room cleanliness and carpet, but
The floor was made of wood
and the bathroom was clean.
I traveled with my mom and was very satisfied.
I checked in late and had to call to confirm the check-in method..
And they kindly left a long guide at the reception, so I was very grateful.
I stayed at the cheapest price and I highly recommend it to those who are going nearby.
However, it was summer, not the season to go to the Leukerbad hot springs..
The road to Leukerbad was winding, so it was a difficult road for me, who was driving for the first time in a long time, not only for this hotel but also for those visiting the area.
The hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes.
The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️
The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful.
The town is not big, and the dining and shopping around the hotel are very convenient.
The room looks big from the photos, but it's actually quite small and crowded. The facilities indicated that there was a refrigerator, but there wasn't one. I bought some ice cream and wanted to go back to freeze it, but there was no refrigerator. The toilet in the room I stayed in happened to have a swamp smell, but the location was very convenient, right next to the subway station.
The counter staff is very friendly
Will take you on a tour of the hotel
The room is not big, but it is enough for use, and the mattress is very comfortable to sleep on.
Breakfast options are rich with many choices
The taste is also very good
The best thing is that there is an outdoor bathing pool
You can take a bath while looking at the Matterhorn
The view from the room balcony is great
There is no need to go outside to see the great view from the room
If we visit again, it will still be our first choice of accommodation
The Matterhornlodge is located about a 5-10 min walk from the Zermatt station.
We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next.
Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy.
The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs.
At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle.
All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
Exceeded our expectations! As a family of three, we booked a mountain-view suite on the top floor. With a pull-out sofa bed in addition to the main double bed, it could easily accommodate four people! Plus, it boasts a balcony with direct Matterhorn views and a comfy swing chair, perfect for taking in the panoramic town scenery. Absolutely fantastic! While the furniture isn't brand-new or ultra-modern, and there's no air conditioning, that seems to be the norm across Zermatt. We had a very comfortable stay! The price was also very reasonable, especially compared to the high rates we encountered in previous cities (perhaps due to the 2025 Women's Euro, as big city hotels were pricey). It felt like excellent value for money! The hotel's location is great, only about 400 meters from the train station – a leisurely stroll of less than ten minutes. Oh, and the front desk staff were incredibly friendly and attentive to every detail. My broken English was absolutely no barrier to communication! :)
A very pleasant hotel in Zermatt, very design, the front desk is very warm, take the initiative to take you to the room to introduce various facilities. There was a fog on the day of the trip, I didn't see the top of the mountain, but the snow that woke up the next morning made my son very happy. The breakfast was very rich and you could order a single egg and waffles or something. The room facilities were also very good, there was a small fireplace, and it was very warm in winter. There is an open-air pool on the first floor of the hotel, and the feeling of ice and fire is still very exciting. There is a hockey court at the door. The children are practicing hockey early in the morning. It is fun to watch it next to it.
The hotel is very beautiful inside and outside, the room is large, there are facilities such as spa sauna gym, breakfast is good.
Very close to the Glacier Paradise cable car, but far from the station, there is a large luggage need to call the hotel early to pick up and drop off, about 15 minutes to the station.
More disappointing is that the original reservation of the mountain view room, but the first floor only saw a little bit of the mountain top, to the golden sunrise or to endure the cold run out of the hotel outside the wooden bridge location can be reached first, there is a big difference with the hotel.
Amazing
66 reviews
9.4/10
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£299
per night
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9.4/10
Amazing
IIzzaPizzaThoroughly enjoyed our stay at this hotel! The excellent service rendered by the staff made our honeymoon much sweeter. Everyone was friendly, kind and always willing to help. Room was really nice and the extra sauna and open concept bathtub was a nice surprise! Breakfast spread was super delicious as well. Facilities like the wellness area include foot bath, infrared chairs, jacuzzi etc.
GGuest UserThe Matterhornlodge is located about a 5-10 min walk from the Zermatt station.
We arrived at about 1pm and were informed that check-in was only at 2pm so we went for lunch and returned at around 2.30pm. We were greeted by Ruth, the proprietress of the hotel, who gave us a comprehensive briefing of the house rules and policies. Ruth was very warm, friendly, and charming; she was very guest-focused and was happy to find out more about where we were from and what we planned to do. Ruth even gave us recommendations for Bern when we told her we were going there next.
Although the hotel is stated to be 4 stars, we were very impressed by the room and the amenities. The bathroom came with a bidet and the toiletries provided were of good quality. The room was also very spacious with enough room to open up 2 luggage bags. The towels and robes were thick, warm, and fluffy.
The breakfast provided in the morning was also quite good with a decent selection of breads, cold cuts, cheese, and eggs.
At checkout, Ruth also gave us a complimentary ride to the train station in her electric vehicle.
All in all, we had a very enjoyable stay at the Matterhornlodge and we were very impressed by Ruth’s hospitality.
HHarmonickFor a truly memorable stay in Zermatt, look no further than the Traditional Julen Hotel. We travelled throughout Switzerland, and the view from our Matterhorn room was hands down the best we experienced. Waking up to that iconic peak every morning was simply breathtaking.
The service at the Julen is impeccable. The staff is incredibly accommodating and went above and beyond to meet every need we had, making us feel truly welcome. Speaking of needs, be sure to grab a bite at their downstairs restaurant. The food is excellent, though the space is a little on the cozy (some might say claustrophobic) side. Don't let that deter you, though - the culinary experience is well worth it.
Overall, the Traditional Julen Hotel is a fantastic choice. Splurge on the Matterhorn room for an unforgettable view, and rest assured knowing you'll be taken care of by a truly exceptional team. Highly recommended!
XXiaolinyaoshunliLet's talk about the advantages first: a great view of the Matterhorn, you can see it from the terrace, and you can also see it when you have breakfast in the restaurant, the view is very good. The room is about 10 minutes' walk from the train station, and it's still a bit hard to drag the suitcase, but there is a free taxi when you check out and go to the station~
The other feeling is that the room is so small... There are few types of breakfast, especially after staying at sunstar, the difference in breakfast is a bit obvious. In addition, the main door is a bit difficult to find, you have to go up a few stairs and walk through a corridor to get there. I was so tired when I arrived in Zermatt that day, and it was painful to carry the luggage up the stairs.
In short, the recommendation index is three and a half stars.
NNYTravelsWe love the hotel and wished we could have stayed longer. The view from the balcony of our room gave us a clear view of the Matterhorn. The hotel is easily accessible from the Zermatt train station and the Town centre .
We loved the room allocated and found it extremely comfortable. We also enjoyed the sumptuous breakfast buffet which was pretty extensive.
Staff was really pleasant and helpful at all time. Our receptionist even escorted us to the room by stairs because their lift was not functional when we checked in.
The only regret was that we were unable to utilise the sauna and swimming pool facilities due to time constraints.
Will highly recommend the hotel to those who are looking for value for money stays whilst in Zermatt.
BBraden TseGood location which is 5 mins away from the Zermatt station, budget rooms are huge with big bathroom which is more than enough for family. Shuttle service between the hotel resort to the station which is a bonus. Excellent experience overall.
CCandyTseThanks to the staff for upgrading the room for us, we can enjoy the beautiful view of Matterhorn from the terrace, which is very happy.
The room is spacious, has a self-service dining area, and is fully equipped with stoves and cooking utensils. It is very suitable for skiers. The bathroom is very clean, there is a bathtub for soaking, and there is also a public swimming pool and spa. It's a pity that I didn't check-in earlier. I must come earlier next time to enjoy it.
The location is excellent, only 4 minutes away from the train station, and it's easy to walk with your suitcase. It is walking distance from Gornergrat and Sunnegga stations, and there is a bus stop at the door to the Metterhorn Glacier Paradise cable car station.
Breakfast is very rich and delicious.
This stay is really worth the money👍🏼
GGuest UserThe hotel boasts an excellent location and a unique, tasteful decor with wooden elements throughout, which I really loved. Breakfast offered a wide variety of choices, changing daily. You can even see the Matterhorn from the balcony, though my view from the second floor was unfortunately somewhat limited. The rooms are spacious and comfortable, although the single rooms are a bit on the smaller side. It's very convenient for the train station and exploring the town, with a Coop supermarket, shops, and restaurants all conveniently located nearby. After a 2-night stay, it was overall a very pleasant experience!
AAVENTUSThe room condition was very clean and good
The bedding and mattress were also good
It is a modern and clean hotel
The parking lot was good, and although it is an external parking lot, the route from the parking lot to the hotel is very good
The design is pretty from the hotel entrance to the lobby and the resting area
Everything is good. The only downside is that the elevator space is a bit small
I can't say that this hotel is great, but it was a place that left a very good impression during my trip to Switzerland. I felt good because the rainbow welcomed me
The front desk staff and breakfast staff were friendly and the food was delicious
However, it was unfortunate that I left the baby ointment behind, but thanks to that, it is a hotel that I will remember for a long time.
GgzpeterThe hotel is located on the main street of Zermatt and it is very convenient to get off the train for two minutes.
The room is large in size and the decoration style is elegant and comfortable. There is a balcony to see Matt Peak. The only inconvenience is that because it is a slope roof on the top of the bed, there is a cross beam that is easy to hit the head. It takes a few times to pay attention to ⚠️
The hotel's breakfast was great, with more varieties and fresh and delicious ingredients. The service staff was also polite and thoughtful.
The town is not big, and the dining and shopping around the hotel are very convenient.
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