Latest Reviews for Greater London Hotels

Thistle London Heathrow Terminal 5
4.1/5279 Reviews
Heathrow
We are stay at this wonderful hotel for one nights. Here are our honest comments: 1) The location is convenient, just two bus stops away from Terminal 5 by the No. 423 bus. 2) The bedroom is elegant and equipped with modern facilities. It is very clean, comfortable, and comes with high-quality bottled water, tea, coffee, and cookies. 3 )The bedding is also very comfortable for sleeping. Overall, Keep up the good work and continue to provide high-quality service at a reasonable price for your customers. Best regards, Kit Chua Malaysia
Royal Eagle Hotel
3.9/5253 Reviews
Paddington
We stayed 3 nights here, first night the rooms were wrong, after going to reception the ignorant woman behind reception was no help. Her male colleague changed the rooms on day 2. All 4 rooms were dumps, not fit for 1 star. Our room in the basement was directly above the tube line, you could hear it travelling every few minutes. Health and safety doesn't exist here. Breakfast is basic, no hot food and the milk was sour and stored in a flask. Everywhere except reception is filthy. The bar was closed for 2 of the 3 days we spent here as the barman did not turn up for work and nobody else was authorised to open the bar including the manager. 10 pounds charge to store your luggage while you wait to get checked in!!! While passing through reception at various times we heard at least 6 people complaining about the rooms they had been allocated. Nothing matches the photos online. Windows unlockable, safes not working, corroded tap in the ”newly refurbished bathroom”, showers blocked. Well over priced for what it is. This place is not a hotel!! Unfortunately 0 stars is not an option.
Holiday Inn London - Sutton
4.2/553 Reviews
Just leaving Holiday Inn Sutton and have had a truly wonderful stay. This hotel was used as a base for exploring London and surrounding areas and can't recommend highly enough. Ok we're not talking 5 star luxury, but if you're looking for that common sense should tell you to book elsewhere. However if you're looking for CLEAN (so important) and comfort with EXCELLENT staff then this will be for you! Staff are honestly some of the best I've encountered (even in 5 star hotels) and I don't say that lightly. Restaurant, front desk, housekeeping, health club all an absolute credit to the hotel and brand. Thank you. Nothing was to much trouble and you made our stay really great. It's the morning and evening acknowledements and friendly vibe and all the little touches that really do go a long way. We'll be back and would highly recommend this hotel and if there's a way to reward staff on duty 27th-29th August 2022 please do :)
Hilton London Kensington Hotel
4/5194 Reviews
Kensington
Hotel staff are very welcoming and helpful. The hotel is located perfectly for a visit to West Field shopping complex, 5 minutes walk away. The room we booked was the lowest priced available without breakfast included. It was clean and well presented as you expect for a Hilton. Tea and coffees provided as well as a fridge. The bathroom looked tired with heavy wear around the lower door and skirting given an appearance of shabbiness. That said it was clean. Also thankfully it wasn’t cold outside ( just wet ) as the heating wasn’t functioning.
Dorsett Shepherds Bush London
4.3/571 Reviews
This hotel is a clean modern hotel which is well maintained. My wife and I stayed here twice, for 3 and 4 days respectively while touring the UK. The rooms were comfortable for sleeping, quiet and the air-conditioning worked well. The bathrooms were well designed and very clean. Housekeeping was fine. The major problem was that both of our rooms were very small and they had virtually no space for clothing. There was no usable drawer space and closets were tiny and had an inadequate number of hangers as well. If you are traveling for other than 1-2 days, there is no place to put anything. Living out of suitcases for 4 days or more does not add to the enjoyment of one's trip. The Breakfast is at best, just OK. There is a minimal amount of fresh fruit and while you can order off a hot breakfast menu, most things we ordered were not very good, so we stopped doing that. The Reception staff was marginally helpful. No one came to help us with our luggage. If you need a taxi or limo to take you to the airport, you are on your own. In addition, the front of the hotel is covered by bus stops so the taxi or limo has to try to find a place to pull us to load or unload. There are just a lot of annoying things about this hotel, some could be remedied, others probably not. For my next visit to London, I will not be staying here.
Royal Lancaster London
4.8/5162 Reviews
Bayswater
Our stay here was wonderful! The room was spacious, clean, had wide windows with a beautiful view from two sides with blinders that we can close at night.. the service was great, the food was good as well and the Thai restaurant at floor 1 was delicious! I love everything here and I would definitely visit again
City Sleeper at Royal National Hotel
4.4/5614 Reviews
Bloomsbury
Great location close to Kings cross /St pancreas Station and not far from attractions, its 2 hotels in 1 that is predominantly used as a transit hotel for overseas tourist on day trips. The hotel is clean, and you need a room key card for the lift to move and also to get to the corridors of your room so security is good. Downsides are that outside noise enters easily due to the old metal windows and rooms a very warm, it can be noisy throughout the night as people arrive and leave at all times. We had a room with an interconnecting door that the people in the other room tried to open at 1.30 am when they first arrived , they were also incredibly noisey shouting once awake which was at 5am due to sightseeing trips with the noise coming through the doors really easily, so it disrupted our stay . The breakfast was very good with a good selection of full English and continental foods, which set you up for the day ahead. Would we use this hotel again ....possibly
Hyde Park Court Hotel
2.9/5124 Reviews
Paddington
I am writing to provide feedback on our recent stay at your hotel. While the location was excellent, we found that the hotel itself was in need of some improvements. Firstly, I would like to highlight the positive aspect of our stay, which was the great location of the hotel. It was conveniently situated near various attractions and amenities, allowing us to easily explore the area. This was definitely a major advantage during our visit. However, we were disappointed with the overall cleanliness and maintenance of the hotel. The rooms appeared to be in need of a deep cleansing, as there were noticeable stains on the carpets and walls. Additionally, the furniture and fixtures seemed worn out and outdated. A fresh coat of paint and new beds would greatly enhance the overall appearance and comfort of the rooms. Furthermore, we found the lack of a welcoming lobby person to be quite disappointing. Upon arrival, we were not greeted or assisted by any staff members. This lack of hospitality made us feel unwelcome and left a negative impression. In conclusion, while the location of the hotel was excellent, we believe that improvements are necessary to enhance the overall guest experience. A thorough cleaning, along with updates to the rooms and furniture, would greatly improve the comfort and aesthetics of the hotel. Additionally, having a friendly and welcoming lobby person would contribute to a more positive and enjoyable stay. P.S. positive side- I truly appreciate the staff at the hotel who made the effort to move us to a more convenient floor. Additionally, it's always a pleasant experience when the breakfast lady is friendly and accommodating. (No elevator/lift) (I paid too much for 3nights so I was expecting a good place to relax after 27hours of travelling with a toddler).
Axiom W6 Hotel
3.3/548 Reviews
Don’t know where to start. The room it self wasn’t where the reception was, turns out it’s about 100m down the road & round the corner, making the below issues not worth chasing up for a short stay. A horrible smell, Very sewage/stagnant water I would say. Which come from the bathroom sink, which hair & gunge was blocking it leaving a slight blockage. Very cramped, you couldn’t swing a cat around the room. Window latch was damaged, led to feeling insecure even being high up. Dodgy wall fittings. Inc now where to hold the shower head on the wall. Crap little kettle that was broken & burnt my partners hand. Rusty/dusty fan. No bin! All round a pretty grim place. This said room is what my guess is one of a few which is not advertised in the photos when viewing/booking.
The Lansbury Heritage A Sunday Hotel - Canary Wharf
4.3/5107 Reviews
Stay was great until I found out they took money from my bank for breakfast I didn’t take. I stated at check-in I didn’t want breakfast as I was at work early the following day. I called the hotel for a refund, only to be told I need to send an email to the manager and they would check the cctv to ensure I didn’t attend breakfast.

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Property Information for Tourists

Total Properties1,730
Number of Reviews 94,131
Average Price(Weekday Night)AED 1,491
Average Price(Weekend Night)AED 1,574