Recent Reviews for Kien Giang Province Hotels

Seashells Phu Quoc Hotel & Spa
9/51025 Reviews
Really love this hotel. It is so beautiful with the beach just right behind the hotel. The location is also good as it is near the Phu Quoc night market. Massage, nail service shops are also nearby. There is free bus to Vinwonders too, the bus stop is a short walking distance from the hotel. Highly recommended!
Sailing Club Signature Resort Phu Quoc
8.9/5145 Reviews
Villa is large and clean, with a pretty big swimming pool that can actually swim. Services are good, providing an app to communicate with the staff and able to book services through it, like book buggy or in villa BBQ etc. But most of the staff need to improve their English speaking abilities, i guess only 1/3 of the staff can actually communicate with English. Other than that, it’s a very good villa.
Chez Carole Beach Resort & Spa
7.7/550 Reviews
Ong Lang Beach
The resort has alot of potential with an exclusive beach, swimming pool and eloquent rooms (some with great views). Breakfasts are great. The manager was good and takes pride in the resort, however when he was not around in the afternoons and evenings service was rare and hard to find. You have to actively go look for restaurant staff to place an order or pay. The restaurant could be alot more profitable if staff actively removed plates and asked clients if they could get them anything e.g dessert, drinks. They charge a service fee, but with little service. It advertises a gym, but equipment is in disrepair, they should not advertise facilities which are not functional. There is not much around the resort in terms of restaurants, bars and shops. It is also not an easy location to get to, but yet we found the reception unhelpful in getting transport. All in all the resort could be great, but service needs to be improved.
Best Western Premier Sonasea Phu Quoc
8.6/5594 Reviews
Long Beach
The room is clean and tidy, but i dont like the glass wall of the bathroom. If the TV has the built in Netflix, that would be fantastic Facilities Gym room is small, with limited equipment. But i guess it is fine, as not many people were there during my stay swimming pool and beach There are two and both are good. there are always some staff cleaning the pool, so i am not worried about the water quality. Beach is right next to the hotel and water activities are there for you to choose breakfast is good, with lots of choices. we were asked to have breakfast in the function room as they said the restaurant was full. i could imagine the hotel was fully booked that weekend Hotel provides airport pickup and the staff is friendly and helpful. The price is higher than other local brands, and you can see the difference from the service quality. One more thing, the night market is just opposite to the hotel and this one is clean and tidy. Definitely i will stay in this hotel again
Luxury Hillside Apartment Phu Quoc
8.7/531 Reviews
1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent” 2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox 3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office 4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then 5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge) 6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower
The Shells Resort & Spa Phu Quoc
8/5280 Reviews
Ong Lang Beach
I visited here for the second time. Although the transportation is uncomfortable, I wanted to relax in a spacious villa in a quiet area. In particular, the staff were friendly, and they seem to be carefully selected, educated, and treated. In particular, the desk staff was friendly, and it was easy to communicate in English. (Many of the five-star hotels in Phu Quoc have difficulty in communicating with desk staff in English) This is not a fancy and noisy place. Rather, it is a place of quiet peace that is practical and classy. Everything is going accordingly. There are not many types of dishes at breakfast, but the quality is good. Both of the spa and restaurant service are cost-effective. The beach and pool are small but practical, cozy, elagant, and well managed. The resort buildings and interiors are also small and old, but I could feel the soul of the architect.
Grand Resort Ocean Bay Phu Quoc
8.6/584 Reviews
Ong Lang
loved their property with all trees and flowers + cute pool and beach in front, wooden house and stone bath tub. but the service was kinda slow. There was a long wait at the reception to get response from them when I had trouble and complain about it. communication did not go smoothly, many local staff don’t speak english, plus food does not tasty at all include breakfast and hotel restaurant for the dinner. not many option for vegetarian. prepare repellent at night, if you wanna sit at the terrace or open area at the restaurant.
Dusit Princess Moonrise Beach Resort
9.3/5428 Reviews
Long Beach
I was impressed by the infinity pool when I arrived at the hotel. We have booked a ocean view room which faced the ocean with a great view, the room is spacious. The staff at reception counters and restaurant were polite and pleasant. Food at restaurants were good. However, all our good impression was ruined by the arrangement on airport transfer. I did booked the airport transfer for my return flight before this trip, and confirmed to have 4 people via email. Unluckily, they had made a wrong estimation on the number of people for airport transfer, the shuttle bus was overbooked. My husband need to sit on a wooden chair though the transfer time was 15 mins only. I was wonder that such kind of mistake was made by a famous & luxury hotel group.
La Festa Phu Quoc, Curio Collection by Hilton
9.2/5318 Reviews
First time staying at La Festa, it was very comfortable and convenient. The front desk staff was warm and courteous, with high efficiency in handling tasks, quickly and effectively resolving the issues I raised. The hotel was also very clean, the breakfast offered a variety of foods, and the staff were proactive and polite. I will definitely stay here again.
Movenpick Resort Waverly Phu Quoc
8.7/5525 Reviews
Ong Lang
I was very disappointed by my stay, unexpected much better service from Movenpick. The worst part is that the hotel is located near something that looks like a factory or maybe a recycling plant, and there is constant smog on the territory. We literally had to escape the resort everyday to breathe normal air in the other parts of the island. The food choice was also disappointing, no seafood like you'd expect to have on the island. But the hotel and beach are very clean. The housekeeping department really do the job well.

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Property Information for Tourists

Total Properties442
Number of Reviews 18,873
Average Price(Weekday Night)AED 419
Average Price(Weekend Night)AED 424