Hotels With Airport pickup service in Victoria, Australia

I absolutely love this place. Even better, I love the discounts I get for rooms via Trip.com, compared to other loyalty programs. The rooms are stylish, the vibe is bright and hip, and the service is quick and friendly. The optional robot check-in is fast and easy to use and the location is very handy.

I had a great experience at MCB! This hostel is greatly located- a 3 minute walk from the sky bus station (which is exactly what you want coming from a flight!) and in the CBD. When I arrived I was really tired and wanted a nap straight away. My room wasn't ready as I was earlier than the check in time but the receptionist made sure to notify me as soon as the room was ready which I really appreciated. The staff were very friendly and welcoming. They offer free breakfast 07:00-11:00 I believe? I appreciated this every day. My room was clean and so were the facilities. I would definitely stay here again and recommend it!

Clean rooms, friendly staff and perfect location. Easily accessible to the public transport and eating points. Great value for the money. Good budget option for a short visit. I would love to come again.

Arriving Melbourne late at night and have a morning flight the next day. Chose Parkroyal given its price and super convenient location: just walk pass the footbridge at 2/F of the terminals and take the hotel lift at the carpark to reach the reception floor. Room is big and clean, water is hot enoguh and with a bath tub, sadly it was too late I haven’t used it.  The service was good too that they have totally no problem at all for me to store the big luggage for 5 days as I will be flying to Tasmania for few days trip with a small luggage.  Just don’t like about the pillow which are too soft. But the rest, perfect!!

Space is the first hostel of my trip and it’s set the bar pretty high! Staff are lovely, everywhere was always super clean, beds are comfy, towels are provided and you can even grab a fresh one every day if you wish. Location is great, would recommend the Queen Victoria Market for something to do and “pizza pizza pizza” was lush. There’s nothing “on” as such at the hostel but this didn’t bother us. The only thing that would be good is some extra fridges as they were packed full every day and it was hard to put your own food in anywhere. Would definitely come back.

we booked for twin bed and got upgraded for queen and single. The room has huge space that looks recently renovated with complete basic facilities- kettle, fridge, telly. the staffs were friendly and helpful. the location was close to souther cross station with lots of groceries nearby.

Good location in the city, close to the queen Victoria market. The room itself was average, also sound insulation wasn’t good, can hear people walking outside and on the upper floors.

I stayed in the appartments across the road for a work course. I arrived at 8am just to leave my car for the day (pre arranged) and my room was ready so I checked in. From the moment I checked in I had no issues. The lady at reception was friendly and said they upgraded me to a 2 bedroom apartment, although I was by myself I didn’t mind. Very spacious and clean. Car parking was great! Wifi was good. The bed was comfortable. The only suggestion would be a small TV in the bedroom would be good. Overall the 3 nights were great for what I needed, I would definitely stay again.

Before I went to Melbourne, I had had the negative experience of Mercure in Thailand and I didn't want to choose it, to be honest, but I didn't have any choice because the price and location were better than other places. Wow. I was surprise because everything was unexpected I can say thanks to the hotel 1.The location is good and it is located in the CBD. Convenient transportation, lots of Asian restaurants, supermarkets and convenient stores. It is not far from the place I had to work. 2.The staff are great and helpful with service mind. Yes, I found a Thai girl staff who is really nice. We received the good service. Even though, the policy is they clean the room 1 in 3 days, but I was ok because we had to save the world. 3.The size of the room is small and the size of the beds were small too but enough for sleeping well and everything in the room was clean and function well. 4.No water bottles. I understood that we had to drink water from the tab. I was used to it because I knew it well, but my boss was not used to it and couldn't accept this. Please make the remark in the booking or put a paper in the room so that some people can prepare themselves for this culture. However, thanks for the milk in the fridge. Just positive experiences with this hotel this time. Thanks to you all

This is an ideal location in the heart of Melbourne city and walking distance to Southern Cross Station as well as having a tram stop on the front door. The staff were really helpful and friendly too and the rooms were fairly clean. My only complaint was the out of service shower on our floor. We only had 2 stalls in the men’s bathroom and with one shower out of service for the duration of our 3 day stay it was inconvenient at times.

I absolutely love this place. Even better, I love the discounts I get for rooms via Trip.com, compared to other loyalty programs. The rooms are stylish, the vibe is bright and hip, and the service is quick and friendly. The optional robot check-in is fast and easy to use and the location is very handy.

I had a great experience at MCB! This hostel is greatly located- a 3 minute walk from the sky bus station (which is exactly what you want coming from a flight!) and in the CBD. When I arrived I was really tired and wanted a nap straight away. My room wasn't ready as I was earlier than the check in time but the receptionist made sure to notify me as soon as the room was ready which I really appreciated. The staff were very friendly and welcoming. They offer free breakfast 07:00-11:00 I believe? I appreciated this every day. My room was clean and so were the facilities. I would definitely stay here again and recommend it!

Clean rooms, friendly staff and perfect location. Easily accessible to the public transport and eating points. Great value for the money. Good budget option for a short visit. I would love to come again.

Arriving Melbourne late at night and have a morning flight the next day. Chose Parkroyal given its price and super convenient location: just walk pass the footbridge at 2/F of the terminals and take the hotel lift at the carpark to reach the reception floor. Room is big and clean, water is hot enoguh and with a bath tub, sadly it was too late I haven’t used it.  The service was good too that they have totally no problem at all for me to store the big luggage for 5 days as I will be flying to Tasmania for few days trip with a small luggage.  Just don’t like about the pillow which are too soft. But the rest, perfect!!

Space is the first hostel of my trip and it’s set the bar pretty high! Staff are lovely, everywhere was always super clean, beds are comfy, towels are provided and you can even grab a fresh one every day if you wish. Location is great, would recommend the Queen Victoria Market for something to do and “pizza pizza pizza” was lush. There’s nothing “on” as such at the hostel but this didn’t bother us. The only thing that would be good is some extra fridges as they were packed full every day and it was hard to put your own food in anywhere. Would definitely come back.

we booked for twin bed and got upgraded for queen and single. The room has huge space that looks recently renovated with complete basic facilities- kettle, fridge, telly. the staffs were friendly and helpful. the location was close to souther cross station with lots of groceries nearby.

Good location in the city, close to the queen Victoria market. The room itself was average, also sound insulation wasn’t good, can hear people walking outside and on the upper floors.

I stayed in the appartments across the road for a work course. I arrived at 8am just to leave my car for the day (pre arranged) and my room was ready so I checked in. From the moment I checked in I had no issues. The lady at reception was friendly and said they upgraded me to a 2 bedroom apartment, although I was by myself I didn’t mind. Very spacious and clean. Car parking was great! Wifi was good. The bed was comfortable. The only suggestion would be a small TV in the bedroom would be good. Overall the 3 nights were great for what I needed, I would definitely stay again.

Before I went to Melbourne, I had had the negative experience of Mercure in Thailand and I didn't want to choose it, to be honest, but I didn't have any choice because the price and location were better than other places. Wow. I was surprise because everything was unexpected I can say thanks to the hotel 1.The location is good and it is located in the CBD. Convenient transportation, lots of Asian restaurants, supermarkets and convenient stores. It is not far from the place I had to work. 2.The staff are great and helpful with service mind. Yes, I found a Thai girl staff who is really nice. We received the good service. Even though, the policy is they clean the room 1 in 3 days, but I was ok because we had to save the world. 3.The size of the room is small and the size of the beds were small too but enough for sleeping well and everything in the room was clean and function well. 4.No water bottles. I understood that we had to drink water from the tab. I was used to it because I knew it well, but my boss was not used to it and couldn't accept this. Please make the remark in the booking or put a paper in the room so that some people can prepare themselves for this culture. However, thanks for the milk in the fridge. Just positive experiences with this hotel this time. Thanks to you all

This is an ideal location in the heart of Melbourne city and walking distance to Southern Cross Station as well as having a tram stop on the front door. The staff were really helpful and friendly too and the rooms were fairly clean. My only complaint was the out of service shower on our floor. We only had 2 stalls in the men’s bathroom and with one shower out of service for the duration of our 3 day stay it was inconvenient at times.

Everything about this place says Motel, not 5 Star Hotel. Lack of housekeeping - our room was cleaned twice in 7 days and not well. We eventually got fed up and asked for clean towels. When we were at reception checking in, there were other guests complaining about their dirty rooms. Fifth restaurant - the breakfast buffet was terrible. There was no omelette bar or even a basic pancake machine. No option for included barista-made coffees either, which is a minimum at any “5 star” hotel. Strato restaurant - we booked this for a special occasion. There was zero recognition of this. They put us at a table beside the kitchen door and in a corner with no views despite a good corner table being empty the entire time we were there. We waited 30 mins each for 2 courses and we’re still eating 30 mins after the 2 hour allocation. The ambience was constantly disturbed by the kitchen yelling “service please!” Only upside was the extra bread and free mocktail they offered us, I assume due to the slow service. Slow lifts - we had to allocate an extra 15 mins to our departure whenever leaving the room. Poor service - as per already stated, the service was very poor if you compare it to any other 5 star hotel. It was average if you think you’re at a motel. Additionally, because they were training staff, service at the lobby bar was ridiculously slow. We waited 15 mins for them to serve 2 wines. Reception also ran out of vouchers (part of our package) and told us to come back later and say “we forgot to pick up some of our vouchers” rather than acknowledging their error. Location - we knew this going in but it is a long walk into the CBD and you need a Myki card because the nearest tram stop is outside the free zone. In summary: Avoid this place if you are looking for luxury. We booked this for a special occasion and were sorely disappointed. The only good thing is the views from some parts of the restaurants.

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

Stayed here for 2 nights on a quick trip to Melbourne. Very comfortable bed and plenty of room in the walk in wardrobe for your luggage and clothes. Little tight getting around the bed however nothing major. Plenty of room in the living kitchen area. Close to Woolies and walking distance to city and South Melbourne. Would stay here again

Amazing location next to the river. You can easily run a 5km circuit thru lovely gardens along the river. Breakfast spread is just super great again the view- just gorgeous 🥰

A two day getaway in the King Loft left me wishing I could stay longer. The staff at Crown Metropol made me feel welcome and were nothing but professional, friendly and accomodating. It really was a home away from home, a bed so comfortable that a sleep in didn't feel wrong. Gifted a VIP welcome of French champagne and chocolates that continued to another surprise of an immaculately turned down room and more treats the next day left all of Us smiling. The extras and attention to detail was first class with the added benefits of amazing views over Melbourne in a luxurious apartment that my family didn’t want to leave. I haven’t even mentioned the pool and day spa, or breakfast at Mr Hives! Thank you Crown Metropol ♥️♥️

1 night stay Perfect location 5min walk to flinders station crown. 7 eleven across the road. Holiday inn express as always very innovative room. Bathroom ideal with all amenities in pump bottles so plentiful supply. Friendly staff with fast checkin. Free breakfast was amazing Cerial toast latte juice scrambled egg sausage hash brown bacon. 10 out of 10

Location is good if you need to go to the Convention centre since it’s only about a 6 or 7 minute flat surface walk. The young woman from Michigan at concierge was SUPER helpful and friendly. And the check in staff were kind, knowledgeable and friendly. Room was a good size, king bed was comfortable, lots of pillows and a down duvet made the bed nice to get into. The window views weren’t anything special as we saw some buildings and a freeway. Housekeeping did a great job with taking garbage away, replacing towels and always made sure we had water, cream and coffee/espresso. Room came with toothbrushes, mouthwash, qtips, shower gel, bar soap, shampoo and conditioner. There was a hairdryer, fridge and a shower with a rain type shower head. Front desk has adapters available if you didn’t bring one. Over all it was a good stay Not a lot of stores (grocery or convenience) in the area but it was super easy to get an Uber.

Located near the Southbank Promenade, getting to the CBD was very easy as trams are a walking distance away. The room was very spacious and beds was comfy. The bathroom looks a bit old but it was serviceable. Will stay here again.

The hotel is modern and clean. I am satisfied with the Comfy Room which is spacious and offers a great city view. The staffs are friendly and helpful. The location is convenient with just few minutes walk from the nearest tram station or about 10-15 minutes walk from Flinders Street Railway Station. There are restaurants, coffee shops and supermarket nearby which is a plus.

Location, cleanliness, and facilities in this hotel were very good, though the staff weren't very friendly they helped me whenever I had a concern or a request making things lot easy. Yes Optus couldn't get any network on my iphone, I couldn't use any mobile data or do hot spot. There were only two lifts, and long wait for lift is a disappointment particularly on busy days, and the lifts were also very cramped when there were more traffic. There isn't a computer desk or a computer chair, so if you travel for business it hurts your back.The dining chairs were also pretty ordinary for the Oaks brand. Location is the best for public transport or simply roaming around the Yarra river and southbank, flinders street is a short walk from the apartment. The apartment in general was very clean, and the amenities were also very good, bed and bathroom were neat too.

Arriving Melbourne late at night and have a morning flight the next day. Chose Parkroyal given its price and super convenient location: just walk pass the footbridge at 2/F of the terminals and take the hotel lift at the carpark to reach the reception floor. Room is big and clean, water is hot enoguh and with a bath tub, sadly it was too late I haven’t used it.  The service was good too that they have totally no problem at all for me to store the big luggage for 5 days as I will be flying to Tasmania for few days trip with a small luggage.  Just don’t like about the pillow which are too soft. But the rest, perfect!!

Great addition to the Melbourne airport precinct. We stayed 1 night as we had a very early morning flight. Room was very comfortable, spotlessly clean and we had a good night's sleep. Didn't notice ANY noise from outside or nearby rooms. Plenty of room for 2 of us, each with a large suitcase. The staff were all genuinely friendly and more than willing to assist. Check-in machines were a breeze to use and we loved being able to check-in quickly and be on our way (same with checkout in the morning). We noticed a lot of people lining up in queues which was unnecessary. We had a couple of drinks at the bar - staff here were also friendly and attentive. We had dinner at Boccata which was tasty, but we felt it was overpriced. We look forward to coming back once Amber State is open...feel like that might be more our thing! There is a shuttle if you need it, but as 2 x able bodied adults it was a very quick walk (undercover) through the carpark to the terminal. All in all, recommend it and we'll definitely be back!

I went for the location, but if the location was perfect, so was the service, and the room was very quite, dark to sleep perfectly, and very clean. I really was very impressed by what was secondary for me after the location which is the best! I definitely will consider returning, and advertising the hotel to everyone.

My wife and I had an early morning departure and the thought of getting up at 4.00 am or earlier, and driving to the airport had no appeal. So we stayed one night at HI, using their package for a one night stay and 4 nights parking. We usually park next to the terminals, so premium parking charges apply. For us the overnight cost including parking for 7 days was only marginally more then we would have paid for premium parking, really good value for our money. The hotel is geared to the high turnover of arriving and departing passengers and caters for them very well. Check in/out is rapid, friendly and professional. The dining room and bar staff get on with the job, in good spirits. The menu is ideal, catering for hungry travelers from many places with appropriate and well priced, and tasty cuisine. Our room was probably the basic offering, but quite large, spotless and comfortable. Transfers to/from the airport, a 3/ minute ride were handled expeditiously at no charge. We parked our car beside the hotel in a secure zone and it was ready to go on arrival. All up with were very pleased with the package and would recommend it to anyone like ourselves, avoiding the challenge (traffic jams) of an early departure.

We booked this new hotel out of curiosity and trust of large brand, but quite disappointed The hotel located at an area outside t4, next to the big parking building/bus terminal, but there are no/minimum signage/directions leading to the hotel, while only one arrow at the bus terminal pointing at the big building with the large novotel logo, making everyone thinks that we can access the hotel through the well lighted bus terminal with ease, but sadly there is no crossing facilities between the terminal and hotel, you will need to lift your luggages, jaywalking through two car lane and climbing up the lane islands if you dont want to walk back 200m for the unnoticeable correct route; in fact the only route leading to the hotel from the airport is the side walk OPPOSITE to the big arrow with poor lightings and no signage at all. As a tourist with heavy luggage, thanks for offering the chance to weight lifting. When we arrived and reflect the problem, concierge said they also received similar complains. So nothing has been done to correct the nonsense and good luck to all the up coming visitors. The room is decent to be honest and with a clear view facing the car park building we mentioned earlier, no much to see yet no problem for us too. Bed is soft and comfortable allowing us to have some good rest. However, theres an empty black bottle in the rubbish bin i believed to be the leftover from the last guest, hope the housekeeper can have a closer look in the future. Some facilities have great designs that i would like to greet the designer/procurement and admire their mastermind for installing those equipment and challenge the wisdom of humankind. For instance: the anti-intuitive shower switch for change to top shower or handheld shower head, it is semi cylinder disguised as part of wall mount of the top shower, which is about 1.9m - 2m from the ground, for those who cant find the switch and not tall enough will have to stick with what was preset. Second, the hot water dispenser at the breakfast bar, you can simply press the two buttons on top and nothing would happen, turns out there is an extra sensor you need to block with your thumb and use another finger to press the buttons on top, this can encourage guests to give up on the hot water if no one is around to ask. The breakfast is the most disappointing part, frankly all quality are high standard but the choices are few and basic, simply bacons/ eggs/ veges/ salad/ hams (well the mushrooms are very impressive though), there is also a honey hive (with a rectangular frame) but mostly empty at the middle (at the time of 7am) where the side are hard to spoon out, ppl try very hard but the loose stands make it even harder to spoon out, the frame eventually collapse and guest gave up to take the hive. No staff notice/try to fix the collapsed honey hive/ change to a new one during my whole breakfast ( around half an hour) and remain the same when we left. The pancakes supposed to be eat with the honey are dry and inedible imo too. The price for the hotel is not cheap comparing to the nearing but the standard does not meet up with the price, facilities are new and thats the only advantage on the table. PS: the hotel offer free shuttle to the terminals too, try to mention and book for your shuttle as there are only 3-4 seats if everyone have large luggages, otherwise the concierge will be surprised you did not ask for this hidden service with no mentioning during check in and no timetable ever provided when you check with them in the morning.