Hotels With Airport pickup service in Worcestershire, United Kingdom

Great value for Money hotel with excellent staff. I’ve been staying here on and off for the last 3 weeks to support my Son who is working away from home for work. I cannot thank the staff for their help, service and professionalism enough. This isn’t a 5 or even a 4 star hotel but its clean, fabulous value and has friendly and attentive service. The staff have helped me work form the hotel, stay in comfort with my son and gone beyond the call of duty on many occasions. Thank you, I wouldn’t hesitate to stay here or recommend the hotel, for a friendly, great value stay with service and amenities. Well done all the team!!

We arrived last Friday some how we had a room for two but there was three of us so we went back to reception and the girl was lovely she changed the room straight away and got a sofa bed fixed up for us. Had a great nights sleep. No noise through the night. The room was grand it was clean and we were only there for one night so it suited us fine. Breakfast was good they had a lot of choice. The only thing was there was no fried eggs which is what I love. Apart from that is was good. The staff were very helpful and I would stay here again.

The Abbey is a very lovely hotel, set in beautiful surroundings. It’s clean and inviting. The bedrooms are spacious and I have to say the bed is the most comfortable that I’ve slept in at a hotel and believe me I’ve stayed at numerous hotels across the world. The staff are welcoming, polite and professional. They’re very accommodating. I would definitely stay there again.

Arrived late at night. Painless check in. Pleased to see that the bar was open until 2am. Room itself was clean but the decor in the hallways and the carpets are tired and stained. Hot breakfast was luke warm at best despite seeing a member of staff testing the food temperatures. The hot food trays might have been well over 62 degrees but the sausages and bacon in them weren't very hot. I do appreciate that it's difficult to keep dry hotplate food hot. Perhaps it's time to step out of the 70's and actually cook the breakfasts to order? Still a step up from the standard Premier Inn / Travelodge rooms.

The Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.

We chose to hold our wedding day here on Saturday 19th! It was the most amazing day! Me and my bridal party stayed the night before, the rooms was spacious, clean and comfortable. The staff were brilliant and made sure the whole day ran smoothly. The wedding breakfast was amazing and many guests said it was the best food they’d ever had at a wedding! The ceremony room and the reception looked amazing. I also had arts by rich for the caricatures and he said the staff made him feel so welcome throughout his booking as they was so friendly and accommodating. Thank you all Southcrest for helping us have the best day ever! We will definitely return in the future… possibly for our anniversary xx

Positives- Friendly staff. We got a refurbished room. Nice and clean room with very fresh decor. All power points have USB points. No need to bring chargers just cables. Free guest wifi. Fridge and safe in the room. Access to pool, spa and sauna suite included in room rates. Bar food is excellent, perhaps a little too pricey. Clean towels daily. Blue badge parking at front door but only 3 of them there are another two spaces nearby that could be allocated. No EV charging. Negatives- Power sockets at the headboard are out of sight and difficult to reach. The toilet requires you to sit 45 degrees for a sit down job. The shower door entrance is very narrow especially for a more portly figure. Phone to room not connected requiring me to lie down on the floor to access the jackpoint. No hair dryer but after reconnecting the phone reception sent one up in 5 mins. Bedside light not working. Breakfast was disappointing. It would appear a coach tour party had raided the place 30 mins previously. Tea spoons would be nice too. Hot food was just warm except for fried eggs which were hot. Cereals and juices were depleted. Air con control hanging off wall and not working. Fan provided. Not informed of this issue. Unable to open window at night due to proximity of M5. Overall- I would use this group again and hopefully these small but not insignificant matters are dealt with. The rooms for 2 adults are reasonably priced at £63 per night that includes breakfasts and leisure access. Near M5 but not close to either junction 4 or 5.

We have been to this hotel several times, it has the basis of a fab hotel, great amenities etc but its not rub particularly well. The pool/billiards room closes in the evening when you would assume it would be open to use for residents in the hotel, noone could ever quite tell me what time it didn't close but it was basically part of the swimming pool and gym and closed when that did. Again noone actually knew what time that was! Paid for my puppy to stay but got no puppy treats, or puppy pack as promised! All in all would stay again but it doesn't quite live up to its stars the way its currently being managed.

We were part of a group of 61 adults who went to the hotel for the weekend. Everything was meticulously planned, the rooms were lovely and clean, the food was brilliant, the bar areas were excellent as were the function rooms. The staff worked very hard to ensure that everything worked seamlessly and could not have been more helpful. Plenty of beautiful countryside and interesting places to visit all around. Would heartily recommend this hotel to anyone organising a group visit of any kind.

Great value for Money hotel with excellent staff. I’ve been staying here on and off for the last 3 weeks to support my Son who is working away from home for work. I cannot thank the staff for their help, service and professionalism enough. This isn’t a 5 or even a 4 star hotel but its clean, fabulous value and has friendly and attentive service. The staff have helped me work form the hotel, stay in comfort with my son and gone beyond the call of duty on many occasions. Thank you, I wouldn’t hesitate to stay here or recommend the hotel, for a friendly, great value stay with service and amenities. Well done all the team!!

Positives- Friendly staff. We got a refurbished room. Nice and clean room with very fresh decor. All power points have USB points. No need to bring chargers just cables. Free guest wifi. Fridge and safe in the room. Access to pool, spa and sauna suite included in room rates. Bar food is excellent, perhaps a little too pricey. Clean towels daily. Blue badge parking at front door but only 3 of them there are another two spaces nearby that could be allocated. No EV charging. Negatives- Power sockets at the headboard are out of sight and difficult to reach. The toilet requires you to sit 45 degrees for a sit down job. The shower door entrance is very narrow especially for a more portly figure. Phone to room not connected requiring me to lie down on the floor to access the jackpoint. No hair dryer but after reconnecting the phone reception sent one up in 5 mins. Bedside light not working. Breakfast was disappointing. It would appear a coach tour party had raided the place 30 mins previously. Tea spoons would be nice too. Hot food was just warm except for fried eggs which were hot. Cereals and juices were depleted. Air con control hanging off wall and not working. Fan provided. Not informed of this issue. Unable to open window at night due to proximity of M5. Overall- I would use this group again and hopefully these small but not insignificant matters are dealt with. The rooms for 2 adults are reasonably priced at £63 per night that includes breakfasts and leisure access. Near M5 but not close to either junction 4 or 5.

Stayed at this hotel for three days with work and was blown away. I was in the Garden suite.. which is basically one wing of the hotel! Three rooms in one, walk in to a hallway with a large dressing room to the right, through to a huge room with settes, coffee table and a fantastic luxurious four poster bed, then to the back of the room you enter a huge, traditionally styled bathroom with a huge free standing bath and separate large waterfall shower cubicle set in the wall. The food is outstanding, evey meal I had I was fine dining standard. As for the Staff, they have really made my stay memorable. Mia the duty manager was friendly, helpful, informative, fun to chat to and nothing was a problem, Nick the evening waiter was courteous, polite and again, nice to talk to. 'Lady' Catherine who served breakfasts was a breath of fresh air first thing on a morning and very pleasant. Even the room cleaners went out of their way to make sure you had everything you needed. The hotel is old, quirky but very well kept to keep the olde world feel and amplify it's history. Would highly recommend. Thanyou to ALL the staff for a memorable stay. Richie.

The Abbey is a very lovely hotel, set in beautiful surroundings. It’s clean and inviting. The bedrooms are spacious and I have to say the bed is the most comfortable that I’ve slept in at a hotel and believe me I’ve stayed at numerous hotels across the world. The staff are welcoming, polite and professional. They’re very accommodating. I would definitely stay there again.

Arrived late at night. Painless check in. Pleased to see that the bar was open until 2am. Room itself was clean but the decor in the hallways and the carpets are tired and stained. Hot breakfast was luke warm at best despite seeing a member of staff testing the food temperatures. The hot food trays might have been well over 62 degrees but the sausages and bacon in them weren't very hot. I do appreciate that it's difficult to keep dry hotplate food hot. Perhaps it's time to step out of the 70's and actually cook the breakfasts to order? Still a step up from the standard Premier Inn / Travelodge rooms.

We chose to hold our wedding day here on Saturday 19th! It was the most amazing day! Me and my bridal party stayed the night before, the rooms was spacious, clean and comfortable. The staff were brilliant and made sure the whole day ran smoothly. The wedding breakfast was amazing and many guests said it was the best food they’d ever had at a wedding! The ceremony room and the reception looked amazing. I also had arts by rich for the caricatures and he said the staff made him feel so welcome throughout his booking as they was so friendly and accommodating. Thank you all Southcrest for helping us have the best day ever! We will definitely return in the future… possibly for our anniversary xx

We arrived last Friday some how we had a room for two but there was three of us so we went back to reception and the girl was lovely she changed the room straight away and got a sofa bed fixed up for us. Had a great nights sleep. No noise through the night. The room was grand it was clean and we were only there for one night so it suited us fine. Breakfast was good they had a lot of choice. The only thing was there was no fried eggs which is what I love. Apart from that is was good. The staff were very helpful and I would stay here again.