Popular Aabenraa 4-star Hotels

We booked a standard room with a 140cm bed at the Hotel Europa in Aabenraa from the 7th to the 8th August 2021. We were expecting a small room with a small bed, no issue at all with that. We have been given a small room on the third floor at the very end of the corridor. However, while paying USD 170 in a 4 star hotel, we were excepting to get a good bed, which unfortunately has not been the case. We really had a terrible sleep: my wife and I woke up with a strong backpain. In the morning, we checked the bed and realized that it had no mattress: it was simply a (very old) boxspringbed with a topper only (photos). Laying on the bed, it felt like being on a camping air mattress: one of us would move just a little, the other would literally jump and the worst was that we were feeling each bed spring. Something with this bed setup was definitively not right and in no way was it '4 star hotel bed'! I have spoken about the problem with the one of the managers (in the job since 2 months) at the checkout. He was very professional, came with me to see the room, checked the bed and agreed that it was not at the level the hotel wanted to be (also mentioned that they replaced most beds a year ago). While writing back to the hotel a few days later to see if they could help us getting in contact with Hotels.com to raise the concern, we got a totally different reply: ”Regarding the bed: All our beds are the same. The bed is a mattress itself and with a top coat , from Jysk which is the biggest supplier in Denmark. If you look at Tripadvisor or other places, we don´t get complaints about our beds It is very individual, which bed people prefer, some want it hard and some soft, but there is nothing wrong with our beds. It would be very stupid, on purpose to put bad beds in hotel rooms, that would be the same as saying goodbye to our business I am sorry that I can´t accept your complaint”. I would have appreciated to be given this straight feedback while we were checking out and not later via email ... Aside, of that the hotel location is great and the parking free, which is enjoyable.

Single-family house, built in 2009. 200 m from the sea. Private: natural state property 850 m2, indoor pool (2 x 7 m, 2'0.3 m2, depth 120 - 120 cm). Terrace (40 m2), barbecue, children's playground (swing). In the house: sauna, washing machine, tumble dryer. Parking at the house. Grocery 4 km. Golf course 8 km. The owner does not accept any youth groups. "Cara" - 200m from the sea", 5-room house 192 m2. Object suitable for 11 adults + 1 child. Living room with TV, radio and CD-player. 1 room with 1 double bed. 1 room with 1 double bed. 1 room with 1 double bed. 1 room with 2 beds. Open gallery, 1 room with 2 beds and 2 sleeping facilities. Kitchen (oven, dishwasher, 4 ceramic glass hob hotplates, microwave, freezer). 2 showers/WC, hydro massage bath. Facilities: children's high chair. Internet (WiFi). Please note: non-smokers only. Bookings accepted for holiday purposes only. 580-25111

Single-family house, built in 2021. 500 m from the sea. Private: property 972 m2, well-kept garden. Terrace (72 m2). In the house: table football, washing machine, tumble dryer. Parking at the house. Grocery 4 km. Golf course 300 m. The owner does not accept any youth groups. "Rathulf" - 500m from the sea", 5-room house 126 m2. Object suitable for 7 adults + 2 children. Living room with TV and radio. 1 room with 1 double bed. 1 room with 1 double bed. 1 room with 1 double bed. 1 room with 1 double bed. Open gallery, 1 room with 1 sofabed and 2 sleeping facilities. Kitchen (oven, dishwasher, 4 induction hot plates, microwave, freezer). 2 showers/WC, hydro massage bath. Terrace 20 m2, roofed. View of the sea. Facilities: children's high chair, baby cot. Internet (WiFi). Please note: non-smokers only. Bookings accepted for holiday purposes only. 580-25872

Single-family house, built in 2006. 200 m from the sea. Private: property 920 m2, well-kept garden. Terrace (20 m2), children's playground (swing). In the house: sauna, washing machine, tumble dryer. Parking at the house. Grocery 3 km. Golf course 8 km. The owner does not accept any youth groups. "Holmwith" - 200m from the sea", 4-room house 129 m2. Object suitable for 8 adults + 1 child. Living room with TV, radio and DVD. 1 room with 1 double bed. 1 room with 1 double bed. 1 room with 1 x 2 bunk beds, 1 double bed. Kitchen (oven, dishwasher, 4 induction hot plates, microwave, freezer). 2 showers/WC, hydro massage bath. Terrace 14 m2, roofed. Facilities: children's high chair, baby cot. Internet (WiFi). Please note: non-smokers only. Maximum 2 pets/ dogs allowed. Bookings accepted for holiday purposes only. 580-25120

Single-family house, built in 2006. 150 m from the sea. Private: natural state property 2'000 m2, indoor pool (3 x 5 m, 1'6.5 m2, depth 140 - 140 cm). Outdoor shower, barbecue, children's playground (swing). In the house: sauna, table football, trampoline, washing machine, tumble dryer. Parking at the house. E-charging station. Grocery 3 km. Golf course 5 km. The owner does not accept any youth groups. "Edin" - 150m from the sea", 4-room house 147 m2. Object suitable for 8 adults + 2 children. Living room with TV and radio. 1 room with 1 double bed. 1 room with 1 double bed. 1 room with 1 double bed. Open gallery, 1 room with 1 double bed and 2 sleeping facilities. Kitchen (oven, dishwasher, 4 induction hot plates, microwave, freezer). 2 showers/WC, hydro massage bath. View of the sea. Facilities: children's high chair, baby cot. Internet (WiFi). Please note: non-smokers only. Bookings accepted for holiday purposes only. 580-25126

Single-family house, built in 1973. Private: natural state property 600 m2. Barbecue, parking at the house. Grocery 6 km. The owner does not accept any youth groups. "Karli" - 330m to the inlet", 3-room house 64 m2. Object suitable for 6 adults + 1 child. Living room with 1 double sofabed, TV and radio. 1 room with 1 double bed. 1 room with 1 double bed. Kitchen (oven, dishwasher, 4 induction hot plates, microwave). Shower/WC. Terrace 15 m2, roofed. Of the bay. Facilities: children's high chair, baby cot. Internet (WiFi). Please note: non-smokers only. Maximum 1 pet/ dog allowed. Bookings accepted for holiday purposes only. 580-22262

Single-family house, built in 2004. 400 m from the sea. For shared use: garden. Private: property 200 m2, garden (fenced). Barbecue. In the house: sauna, washing machine, tumble dryer. Parking at the house. Grocery 3 km. Golf course 300 m. The owner does not accept any youth groups. "Marga" - 400m from the sea", 3-room house 112 m2. Object suitable for 6 adults. Living room with TV and radio. 1 room with 1 double bed. 1 room with 1 double bed. 1 room with 1 double bed. Kitchen (oven, dishwasher, 4 ceramic glass hob hotplates, microwave, freezer). 2 showers/WC, hydro massage bath. View of the sea. Facilities: children's high chair, baby cot. Internet (WiFi). Please note: non-smokers only. Bookings accepted for holiday purposes only. 580-25013

Single-family house, built in 2007. 150 m from the sea. Private: property 859 m2, well-kept garden. Terrace (60 m2), children's playground (swing). In the house: washing machine, tumble dryer. Parking at the house. Grocery 4 km. The owner does not accept any youth groups. "Enja" - 150m from the sea", 3-room house 99 m2. Object suitable for 6 adults. Living room with TV. 1 room with 1 double bed. 1 room with 1 double bed. Open gallery, 1 room with 1 double bed and 2 sleeping facilities. Kitchen (oven, dishwasher, 4 ceramic glass hob hotplates, microwave, freezer). 2 showers/WC, hydro massage bath. Terrace 15 m2, roofed. Facilities: children's high chair. Internet (WiFi). Please note: non-smokers only. 580-25128

Single-family house, built in 1961. Private: natural state property 661 m2. Outdoor shower, terrace (100 m2), barbecue, children's playground. In the house: washing machine. Parking at the house. Grocery 5 km. Golf course 6 km. The owner does not accept any youth groups. "Haraldina" - 350m to the inlet", 3-room house 83 m2. Object suitable for 6 adults. Living room with TV and radio. 1 room with 1 double bed. Studio 1 room with with 1 x 2 bunk beds, 1 double bed. Kitchen (oven, dishwasher, 4 ceramic glass hob hotplates, freezer). Shower/WC. Of the bay. Facilities: children's high chair. Internet (WiFi). Please note: non-smokers only. Bookings accepted for holiday purposes only. 580-20380

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