Guest User
September 3, 2024
The hotel is huge. I visited it in August. Room: Nice and fairly spacious, though I didn’t like the shower curtain instead of a screen. Food: Good overall. Pools: Pleasant and relaxing, but a bit small. Spa:The beauticians were very caring and skilled, but I was disappointed with the service. I wanted to buy a face cream, but the young girl with white hair and lots of earrings struggled to open the lotion, saying her hands were too sweaty. After receiving assistance, she applied the lotion to me with her sweaty hands. I declined to purchase the lotion, as I did not find this level of professionalism acceptable for a 5-star hotel. Despite requesting information and disposable applicators, a significant language barrier made it impossible to provide them.