Holiday Inn Express Hotels in Abilene

The making of the reservation was very pleasant. The gal who gave me a room was very considerate and gave me the quietest room she had. It went downhill from there. She gave me two keys because she said they had problems with their hardware. The walk to my room revealed a hotel in disrepair. There were cut and glued squares in the carpet down the hallway. The bed has a very uncomfortable mattress and the waterproof mattress cover squeaks. The pillows are comfortable. There was a cracker crumb on the less than perfect shape bed cover. Other than that it appeared clean but smells dank. I could handle all of that but the incredibly rude new front desk lady was the topping on the cake. All I had was a $10 bill and I asked for change so I could get water. She was very terse saying she didn’t have hardly any change. I said I just needed water. She gave me change but the machine was sold out of water, Sprite and Rootbeer. Then it kept my money. I went back to the front desk and boy was she mad. She said she couldn’t give me my money back. I asked if she maybe had a key to the machine and she gave me a flat no then shoved $2.00 at me. I gave her .50 back because I lost $1.50. She didn’t say sorry or thank you or anything. She was by far the rudest most unpleasant front desk person I’ve ever dealt with and I’ve traveled quite a bit. I don’t think I’ll be staying at a Holiday Inn anymore. There are too many other good chains to choose from.

New Hotel in Historic Abilene, KSThe Holiday Inn Express Hotel & Suites Abilene has a prime location just off of I-70 at exit 275. Minutes from the Dwight D. Eisenhower Presidential Library, the Seelye Mansion and Abilene’s historic downtown, you’ll have easy access to all the local attractions and dining spots .After a day of driving or busy day sightseeing, get a workout in using our well-appointed gym, or recharge in our refreshing indoor pool. Relax for the evening in our spacious rooms providing modern amenities, free Wi-Fi, and plush bedding, ensuring you'll have a restful and enjoyable stay. The next morning, start your day off right with our complimentary hot Express Start breakfast bar with egg and meat items as well as our signature cinnamon rolls.Experience genuine Kansas hospitality from our welcoming staff, eager to make your stay memorable. Book your stay now at the Holiday Inn Express® Hotel & Suites Abilene, your perfect home away from home!