Premier Inn Abu Dhabi Capital Centre

This was my first time encountering an issue when booking a hotel abroad. I arrived at the Capital Centre Arjaan by Rotana in Abu Dhabi after 9 PM. Check-in was smooth. Upon entering the room, I noticed it was newly renovated, with a strong smell of construction materials, even though the Ctrip homepage stated it was renovated in 2023. I immediately contacted customer service to resolve the issue, but since it was already past midnight, I couldn't book another room for that night. Ctrip's customer service was quite responsible. The agent I spoke with, Xiao Cheng, was a girl who was very capable at problem-solving. She helped me find a nearby hotel and asked me to pay for it first, with the understanding that I would negotiate with the platform later. Overall, I'd give the handling process a 7 out of 10, as the information displayed on the platform was indeed incorrect. However, this hotel has now changed its renovation year to 2025. I paid over 1000 AED for my stay, but the usual price is only around 500 AED. I hope everyone pays attention and doesn't overpay; this hotel's price is not worth over 1000 AED. If I have the chance to visit Abu Dhabi again in the future, I will still choose to book my rooms through Ctrip!

The room rates soared during the F1 period. The room was very clean, and the shower had good water pressure and hot water. The only downside was that the sheets weren't changed once in 6 days. There were many holes in the sheets, but I didn't mind too much. The staff were all friendly.

A delightful extended stay, so good I didn't want to leave! Coming to Abu Dhabi for a business trip, choosing the right hotel truly doubles the happiness of a busy schedule! My stay at the Capital Centre Arjaan by Rotana has immediately landed it at the top of my list for accommodation in Abu Dhabi. The hotel's location is prime, a mere two-minute walk to the Abu Dhabi National Exhibition Centre, which is a godsend for business travelers attending exhibitions. The area is also dotted with cafes and supermarkets, making daily errands and casual breaks incredibly convenient. The dining and leisure facilities exceeded expectations. The lavish English breakfast offered a wide variety of items, and the Western dinner dishes tasted authentic. The restaurant and bar have an elegant atmosphere, perfect for a relaxing drink after work. The outdoor pool is crystal clear and clean, and the fitness center is well-equipped.