Mercure Charlestown
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Adamstown Heights
Mercure Charlestown
109 Madison Dr, Adamstown Heights, New South Wales, 2290, Australia
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Highlights
Free parking
Delicious breakfast
Lots to doAmenities
Outdoor swimming pool
Private parkingFree
Airport pick-up
Bar
Restaurant
Airport drop-off
Taxi booking service
Conference room
All Amenities
Property Description
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.
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7.7/10
GoodThat very good and clean, the room is pretty big, recommend for family
All 102 Reviews
Surroundings
Airport: Williamtown Airport
(32.0 km)
Train: Cardiff Station
(6.2 km)
Train: Wickham Railway Station
(7.8 km)
Landmarks: Pickering Oval
(580m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Standard Queen Room
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Privilege King Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Standard Room with One Queen Bed and Two Single Beds
1 Double bed and 2 Single bed
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
1
Deluxe Queen Room
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
2
Executive King Room
1 King bed
Has window
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
6
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
4
Standard Queen and Single Room
1 Single bed and 1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
7.7/10
Good
102 reviews
Verified Reviews- Cleanliness7.8
- Amenities7.8
- Location7.8
- Service7.5
Average for similar properties in Adamstown Heights
AI Summary
Centrally located near Charles Town Square and Westfield, with friendly and helpful staff, comfortable beds, and satisfying buffet breakfast, despite not being overly plentiful.
Guest User
January 20, 2025
That very good and clean, the room is pretty big, recommend for family
Guest User
April 11, 2025
Whilst the stay was ok, Housekeeping came in on two separate days, even though it was explicitly stated (by calling out) that housekeeping was not required. However, when housekeeping was needed and sign was placed on the doorhandle, there was no housekeeping provided.
Overall facilities were OK but signage was quite small and was not friendly for those that were arriving late at night.
Song Ru
November 4, 2024
Did not like this hotel.
Shift out of hotel immediately to change to another hotel. The rest is history
Guest User
April 6, 2024
A cockroach was in the bathroom, and a spider was on the curtain.
Dale Swadling
August 27, 2023
Nice little spot to hide 🫥
Guest User
July 6, 2024
Great experience
Guest User
July 2, 2022
We enjoyed our stay and the staff were friendly, however, the toilet cleanness is not up to the expectations as we found a died cockroach in the toilet.
Guest User
November 25, 2022
Dead bugs from a recent spraying in the room. Air-con not working, so much noise from the people next door I had to sleep with earbuds in.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Private parking
Free
Airport pick-up
Additional charge
Bar
Restaurant
Airport drop-off
Additional charge
Taxi booking service
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Free
Front Desk Services
Front desk (limited hours)
Express check-in and check-out
Languages Spoken
English
Food & Drink
Bar
Room service
Snack bar
Public Areas
No smoking in public areas
Garden
Smoking area
Water purifier
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Ironing service
Additional charge
Facilities for Children
Children's meals available
Accessibility
Stair-free main entrance
Safety & Security
First aid kit
Fire alarm
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 06:30–10:00
Front desk hours: [Mon-Sun]06:30–22:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | AU$30.00 (approx. AED 71.13) per person per night Extra crib: AU$15.00 (approx. AED 35.57) per person per night |
Children 3 years old and over | AU$30.00 (approx. AED 71.13) per person per night |
Breakfast
TypeFull English/Irish
StyleSet menu
| Age | Fee |
|---|---|
Adult | Set menu:AU$27.00 (approx. AED 64.02) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of AU$1.00 (approx. AED 2.38) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1981
- Number of Rooms: 50
Perfectly situated between the coastal city of Newcastle, the richness of the Hunter Valley wine region, and a short drive to Port Stephens, Mercure Charlestown Hotel is comfortably nestled amongst the quiet, tree-lined surrounds of Madison Drive, downtown from Charlestown CBD. With hotel facilities including a swimming pool, on-site dining and bar options and two meeting rooms for events and conferences, Mercure Charlestown hotel is equipped for anything you would need on your stay.