Guest User
February 5, 2025
Outstanding staff, upgraded us just to make us more comfortable, cared for all our needs, always a smile and always professional. Amenities are great and as advertised: pool, massages. The area/street doesn't have a great variety of food options but the hotel always accommodates. Room service works well too. But truly, the staff made all the difference. Shout-out to the desk office, the floor manager and the driver, all went above and beyond. An example, you ask? I lost my passport during rock climbing outside the city, and the hotel, without us asking, volunteered their shuttle and driver for me to go around the town for 5h in a row, from police station to city hall to photocopy shop, and all for free. You can trust them. አመሰግናለሁ!