Bushou7KGbuliuming
February 7, 2024
In terms of environment, the hotel does have a unique location. It is easy to take pictures. The surrounding environment is so beautiful and it is so close to the town. It is quiet and convenient. It's a good choice if the price is not high in the off-season. If the price in the peak season is several times higher, I probably won't consider it.
In terms of facilities, the first impression when entering the room is that the room is relatively small. The bed is a mini model. I am not used to the bed and sleep not very comfortably. The light in the washing area is broken (it was repaired on the second night) and the wooden floor There is floor heating, which is very comfortable and the heating is sufficient.
In terms of hygiene, the hygiene looks pretty good, and I didn’t bother with the small details this time. After all, I’m here to travel, not stay in a hotel for a vacation.
The most important thing comes, service. Service starts with small details. I am also in the service industry, so I am more concerned about service. I will not talk about what I encountered since I entered the hotel. Compared with other chains, the gap between three and four stars, etc. It is very big. After all, it is enough to be happy and comfortable when traveling. However, I witnessed with my own eyes the whole process of a young man almost getting into a fight with a customer, which made me very surprised and incredible. I sounded quite angry. I thought it was the hotel's bad attitude. It was just a quarrel over the issue of collecting dishes during breakfast time. I almost wanted to fight. The guy looked like he should shut up after eating my food. In fact, it was just... Everything can be solved with just "Sorry", but he did his part. The guests asked him n-words about what the service is. He has no sense of service at all and is speechless. The hotel management system needs to be further improved. As an outsider, I I also feel that I am not respected when I stay here. 😟It is not enough for the management to do a good job. It is estimated that only Manager Tie and Manager Zhang are running the entire hotel with care.
Finally, thank you Manager Tie for your New Year gift.
Original TextTranslation provided by Google