U4242CYsophiap
October 19, 2024
Where do I start! There are a lot of conflicting reviews here for this hotel, but I will give you my Full and honest opinion. We absolutely loved this hotel! Check in was a breeze we arrived around 4pm, the receptionist was very kind and helpful. A lot of guests around us were furious about having to pay tourist tax which confused me as this is common in this area! We paid 7€ per room per night. Our private transfer had let us down for our departure and the blond receptionist organised us emergency transport which was really lovely of her! And the brunette receptionist handed us packed lunches for our journey and waved us off (we departed at 3am) when checking in A lovely man showed us to our rooms and offered to take my bags off me, to which I declined (I’d hate to think of how many bags he’d already had to carry that day!) There are many steps as previous reviews mention however I fear this is common sense when looking at pictures before booking! Obviously no good for anyone who has any mobility issues but aside from that it was a minor minor inconvenience and gave us a chance to burn off all the food we’d been eating!! Another thing a lot of guests were complaining about was the smell of the sewerage, again this is a very common issue in this area and is not specific to this hotel. It is a reoccurring issues around the whole island and there is nothing that the hotel can do about this. That being said we did start to smell it in our bathroom when we were over half way through our stay, we mentioned to the hotel who apologised and when we’d returned back to our room at the end of the day the smell had not disappeared but drastically improved. There were 3 public pools to choose from, however we only found 2 of the 3. One on the left after reception and one at the top of the resort, you are also given full access to the facilities in the sister hotel which we never visited so I couldn’t comment on. Our room was cleaned 6 of 7 of the days we were there. Which was explained to us on arrival. Our room was lovely and clean, spacious, modern and well kept. Housekeepers very pleasant no request too much, always spoke to you when passing. We would’ve loved a swim up pool, but we will definitely be booking one when we rebook to come back next year! The manageress was very pleasant and greeted and had light chat with us every evening. The restaurant manager the same, and all restaurant staff very polite, friendly and attentive. The only people who didn’t converse much was the bar staff, but they were busy a lot of the time so I don’t imagine they were doing so purposefully. The food we found to be pleasant but slightly repetitive, it will take a while to get used to the taste of the food as of course it is greek and cooked in olive oil and if you’re not used to that it takes a while to adjust to. I am a very fussy eater and still found I had something to eat every night. There is continental and hot breakfast options, fresh fruit and yogur