Ranginuis Retreat

Fabulous stay in Aitutaki. Facilities were as described on one of the most beautiful beaches Staff were friendly, helpful and a lot of fun The location is within walking distance of Koru Cafe, the best restaurant AV , and the lagoon trips. If you are looking for self contained accommodation this is the best.

Well from our pickup at the airport to our accommodation was fantastic Dylan picked us up,and put flowers around our necks made my day really,our accommodation was really nice clean tidy and he was so helpful. the location of our accommodation was excellent and we would definitely go back. Although the steve guy was a bit grumpy he turned out ok in the end. But over all we were happy with the accommodation and location. And can't wait to go back.

We stayed for 4 nights in a two bedroom bungalow and it was a miserable and uncomfortable experience, far below our expectations. The accommodation was basic, dirty, un-loved and scruffy. Examples of this were the recently replaced vanity in the bathroom that had not been fitted properly and the walls left unpainted and unfinished where the old vanity had been, broken and scruffy flooring, a kit set wardrobe that could not be opened or closed properly and as soon as i tried to hang something the whole rail fell down, old, worn curtains on flimsy rails, the kitchen was just a sink bench with some basic utensils sitting on a shelf under the sink, the fridge was dirty, the shower was hilariously bad; stained and tired with a shower head that didn't fit the holder so it regularly fell off mid shower, a pile of sand/dirt behind the bedroom door, along with spier webs, the bedding and linen was tired, mismatched and scratchy...the list goes on. The whole site is tired and unkempt. The advertising photos are very misleading. There are no outside lights and we arrived at night, to basically just an office building right by the road with no welcoming area, signage or path. After raising the owner, the surly Steve - read other 1 star reviews which expand on his poor manners - told us that we should just walk around the building, and then he shut the door on us. We struggled with our wheeled bags through the dark as there was no path, just dirt, and stumbled through the place until we found our room, with no help from him. The gardens are sparse, with broken light fittings and pathetic attempts at decoration dotted among them. Two doors from us there was a large rubbish pile, right next to another unit. The pool was small and green, and squashed between several units. It really was terrible. The lagoon is beautiful and the only redeeming feature. There are many other basic, clean and affordable self catering options on Aitutaki. Don't choose this place.

Terrific place. The bungalow is well-equipped and comfortable, and the location and view are terrific, right on the beach. Chantelle on reception was excellent, picking me up from the airport and dropping me off on departure day, and answering all my questions. She booked a boat trip for me, and I had a great day out. Years ago, I used to work with tourists just one day a week and know how hard it can be to be polite, enthusiastic and friendly all the time, but she achieved it, day in, day out. The accommodation is close to several cafes/restaurants so perfect if, like me, you don't hire a car or scooter.