Finsonius Studios

AVOID THIS HOTEL.....THIS IS A SCAM HOTEL. THEY ALSO GO UNDER THE NAME les precheurs. they took our money and left us on the street in winter. WE WILL BE VISITING THE POLICE VERY SOON. AND REPORTING THEM FOR THEIR THEFT AND IMPROPRIETRY. avoid

Did experienced great stay in those simple studios located in the historical center of the city Strong conditions to protect travellers to be in a safe place After reading carefully many reviews, discover that unhappy customers are many times customers having strange behaviour

A really horrible stay. My room had a very bad case of bedbugs that caused severe bites all over my body. The bugs were a daily issue throughout my stay and the bites and itching were very painful. I now have permanent scaring. I noticed dust on a lot of surfaces and areas so I see how the bedbugs grew because the room isn’t throughly cleaned. There were lots of dark rust coloured spots on the bedding that indicated that they had an issue with bedbugs before. The rooms are not professionally cleaned instead you’ll get the room cleaned by how the previous guest cleaned it themselves. Overall would not recommend and you will be better off checking into a traditional hotel.

A really horrible stay. My room had a very bad case of bedbugs that caused severe bites all over my body. The bugs were a daily issue throughout my stay and the bites and itching were very painful. In total I spent over €65 in a few days on multiple creams and medicines to try and soothe the painful bites and constant itching. I noticed dust on a lot of surfaces and areas so I see how the bedbugs grew because the room isn’t throughly cleaned. There were lots of dark rust coloured spots on the bedding that indicated that they had an issue with bedbugs before. It’s also taking multiple days for my €250 deposit to be returned. Over would not recommend and you will be better off checking into a traditional hotel.

This property needs to come with a red alert warning!!! DO NOT BOOK!! This property is a scam! I booked this through *********** 6 months before my trip. I coordinated with the property manager on the day, and only on the day did the Property Manager Paul ask to arrange payment for a property damage deposit. I was aware of the deposit and so was prepared with my credit card. I arrived promptly and was happy to wait until the Property Manager was available. After taking me into the courtyard (which wasn't as nice as the pictures) and we chatted for a bit, he then told me that he couldn't process the damage deposit and I would need to leave and cancel my booking. I was taken aback and at first couldn't quite understand what he was saying as it seemed very unusual. He wouldn't accept any other method of payment for the deposit, said it had to be with the credit card I booked the property with. I was so shocked and was very upset. Paul didn't seem to think it was an issue and told me I needed to go and should sit at a cafe and cancel the booking. He also told me if I cancelled that he would then authorise *********** to refund what I had already paid when I booked. This was all a facade or a lie. Paul put a 'no show' on my booking. I have been liasing with *********** for over a month on trying to get a refund for this booking. I had to fork out an additional 600 euros to book two other properties to cover my stay in Aix which was also difficult as it was Rugny World Cup time. At present I have 850 euros on 4 nights accommodation which orginally was going to cost me 250 euros. I was so upset and still am, how people can take advantage of others. I was travelling alone and so this was very difficult to manage and only because of a very helpful staff member at another hotel did I manage to sort everything. Beware Beware Beware this property is a fraud.

We booked this property , to enjoy the courtyard having used *********** for years, I didn't go into into the finer details, as we haver never had any problems ie Hotel policy information, we received an email accepting our non refundable booking, with the two hour check in requirements, but it also had a late fee option 50 euros, I realised I had booked the train station furthest from Aix de Provence, I rebooked and we had 25 minutes to taxi to accommodation, 1.2 km from station, he had also offered a late suggestion which he removed which I thought was because I had changed railway stations , we were in communication. We honestly had tried to meet the strict check in guidelines , but due to circumstances out of our control, a train robbery, no taxis , we messaged to say we were walking, arrived 6:03 pm, he phoned to say we were late after we had rang the doorbell , he hung up on us and then would not take any calls , *********** said they tried to help and totally supported us but could not do anything !!!!! Aix is lovely and the people there made our stay memorable even with the hours spent at the police station. The issue is lack of honest communication, if the owner had something else on why did he not say, why doesn't the property offer a lock box facility ? The questions are endless, but my recommendation is don't stay there.