Guest User
May 1, 2023
Close to Marrakech, the hilly site is superb and the view magnificent. Unfortunately, as soon as we arrived, no help with the luggage then a long wait for someone to come and take care of the check in. Surprising for this country so organized in terms of welcome and service. Clean room, beautiful flower gardens. A first turn at the pool (since we were told at 4:40 p.m. that it was too late for activities...) and there, the few deckchairs were dirty and the water was more like a swamp... no problem, we went to have a tea! Between the moment we sat down and the first sip: 50 minutes watch in hand (the terrace was empty). Dinner on a beautiful terrace with a view, then no more room around the fire... Forced to take the one and only rosé for sale (be careful with the liver but it's the one produced by the owner so no choice) from a distant table. Contrary to many opinions, we found the staff charming and smiling; I just think this place is seriously understaffed and those in place are overwhelmed. Also, be careful: the Wi-Fi only works within a 10m radius of the reception area, which is annoying...
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