Dar Rayhaan by Rotana Al Khobar

The manager and staff were incredibly welcoming and attentive throughout my stay, making my travel experience truly enjoyable

Expected better stay I was expecting a better all over stay experience. As a member of rotana i was first expecting better privileges for members in terms of rooms type , upgrade , prices and better overall privileges. My stay was boring , the hotel had nothing much to do in it , nor i was informed about the facilities and services available there as a first time stayer. No one in the out yard area to serve you , rake your car , lugaggages or assist you if anything ever needed but i had to come down , wait in The que then till i am done they will take my things and assist me. No one there for help in ghe lobby nor welcoming at all Eveen the next day i had seen NO ONE in the lovvy in the morning nor anyone to serve coffee or anything or help at all like a concierge service. Rooms were boring truly , had a smell of cigarettes smoke although i asked for non smoker. When i asked the bell boy to get me a spray refreshner he said i have go call lobby myself where a RUDE and poorly trained staff came to speay a bad smelling air refreshener and refused to provide a refreshened to me even tables and larts of rooms were dusty. Poor stay generally Not truly recommended much They can be better Room 3-4/10 Service 5/10 Location 8/10 Hygiene and cleanliness 5/10 Overall 4/10

Clean, modern accommodation for the businessman. Rooms are spacious and very comfortable. Service is excellent and very friendly. Service manager, mr Nawaz Raham has gone out of his way to assist in every way. I would recommend this hotel without hesitation. Pieter Neethling