Spa Hotels in Al Ula

Banyan Tree Alula is truly one of the most incredible places I’ve ever been to! The level of luxurious service I received was unmatched. Every staff member is genuine and goes above and beyond to make you feel special. The location is stunning, with breathtaking views, and every detail of the resort is magical. Special thanks to Dhaher, Rand, Mootaz, Wael, George, Mohammed, Adel, Noaman, and the yoga instructor (sorry, I forgot her name 🥲). You all made our stay unforgettable! The entire Banyan Tree Al Ula team made us feel like we were at home. During our time in Al Ula, we had the pleasure of being guided by Eyad (@AlulaGuide), who was an incredible tour guide. He accompanied us throughout our journey and was the kindest gentleman. PS. If you’re an Arabic speaker, I highly recommend booking your stargazing experience with Majid—the hotel can arrange it for you!

I was a bit worried about staying at the hotel with no electricity, taking into account dark rooms and lack of heater, but my experience went above and beyond any expectations. It is perfectly located in one part of the old town, right in the middle of everything. The rooms were comfortable, picture perfect and warm (I arranged for a heater). Staff was kind, attentive and very helpful. Food at the restaurant was delicious. I couldn't have wished for a better accommodation.

The hotel's various charges are unreasonable: the average per capita consumption for dining is 500 RMB per meal, and a bottle of Coke in the minibar is 70 RMB per bottle. It costs 230 RMB to drive from the hotel to Maraya in 5 minutes, but it's free if you stay at Banyan Tree next door. I didn't stay at Banyan Tree, but just went there for a meal, and they could send me back to Habitats for free. The most speechless thing is that when the hotel was not in the room, when they moved my suitcase to the shelf, they might have directly pulled the suitcase from the ground, and the zipper was broken. As a result, when I negotiated with them, they said that the zipper might be broken by itself and would not be broken when moving. It's not a big deal, but I feel that their attitude is to shirk responsibility first and not apologize sincerely. I suggest that if you live in the Banyan Tree next door, you can come to this restaurant to have a meal and just look at the swimming pool. And I had two meals at Banyan Tree, it was really delicious