Serenity Queen Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Alanya
Serenity Queen Hotel
No.20 of Premium Hotels in Alanya
Konaklı mah. Nergiz sk. No: 1/1, Alanya, Antalya Province, 07410, Türkiye
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Highlights
Ideal location
Free parking
Sparkling clean
Top local pick
Lots to doShow More
Amenities
Bar
Private beach area
Gym
Indoor swimming pool
Outdoor swimming pool
ParkingFree
Childcare service
Nightclub
All Amenities
Property Description
When you stay at SERENITY QUEEN HOTEL in Alanya, you'll be on the waterfront, within a 15-minute drive of Kleopatra Beach and Alanya Aquapark. This all-inclusive hotel is 9.6 mi (15.5 km) from Alanya Castle and 0.8 mi (1.2 km) from Alaettinoglu Cultural Park.
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9.2/10
GreatCleanliness9.2
Amenities9.2
Location9.2
Service9.2
All 41 Reviews
Surroundings
Landmarks: Dětské hřiště
(290m)
Landmarks: Konaklı iskele
(300m)
Landmarks: Misal beach club
(600m)
Landmarks: Water Sport
(700m)
Landmarks: Serapsu Han
(780m)
Landmarks: Cankat Turizm / HalalSummer
(890m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Standard Deluxe Room With Sea View
1 Double bed
Non-smoking
Private bathroom
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1
Garden Room
1 Queen bed and 1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Toothbrushes
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2
Standard Deluxe Room With Sea View
1 King bed and 1 Queen bed
Non-smoking
Private bathroom
Check Availability
Guest Reviews
9.2/10
Great
41 reviews
Verified Reviews- Cleanliness9.2
- Amenities9.2
- Location9.2
- Service9.2
Average for similar properties in Alanya
AI Summary
The property boasts a diverse range of facilities, delicious food, and a private pool. Guests appreciate the cleanliness, comfortable rooms, and helpful staff. Its convenient location near the sea and amenities is a plus.
Guest User
March 27, 2025
If you’re considering Serenity Queen Hotel, do yourself a favor and look elsewhere! This place is an absolute disaster, and the management is completely incompetent.
1. Unreachable and Unhelpful Staff
From the moment I arrived, I realized that getting any kind of assistance from the hotel was impossible. The front desk is either empty or run by people who don’t care. When I tried calling, the phone just rang endlessly with no one picking up. Emails? Ignored. Imagine having an urgent issue and not being able to reach anyone—frustrating is an understatement!
2. Refusing to Acknowledge or Assist Guests
I had an issue with my booking and needed help from the hotel management. Instead of assisting me, they completely ignored my case, refused to respond to inquiries, and left me stranded. A professional hotel would at least acknowledge concerns and try to help. This hotel does neither.
3. No Accountability – Zero Customer Service
The management clearly does not care about guests. Instead of working to resolve problems, they disappear, making you deal with everything on your own. The fact that even the booking platform couldn't reach them says everything you need to know—this place is a joke.
4. AVOID AT ALL COSTS!
A hotel that refuses to communicate with guests or address issues is not worth your time or money. Serenity Queen Hotel is a nightmare, run by incompetent management who should not be in the hospitality industry. If you want a stress-free stay, choose literally anywhere else.
⭐ 0/5 – Never Again!
Guest User
May 24, 2025
The hotel is amazing the staff are so friendly the entertainment is very good amazing yazgi thank urge pools are so nice love adult pool the man in the bag shop was so so nice the bar tenders are amazing.the beach is so clean I love that they pick you up and take you shopping
Guest User
May 24, 2025
We would highly recommend this hotel. The staff are all extremely friendly and helpful. Waiters Hasan Yavuz , Seyhmuz Ayaz and Seyhmuz Etrez were very attentive, helpful and friendly. They couldn't do enough for us. They made our experience at this hotel even more fantastic. The rooms are modern spacious very clean and well equipped. The entertainment is varied and loads of fun from traditional Turkish music to street parties to large dance productions. The food is varied and very good. Amazing pools kept spotless, lots of bars good selection of premium drinks and Starbucks included in the all inclusive. We really couldn't fault this hotel which is located on the beach with a lovely jetty with a bar over a lagoon the ideal place for sunbathing.
Guest User
May 21, 2025
I really liked the hotel, the food too, especially the staff Bilal, Abdullah and Šemuš, very helpful, always attentive and very pleasant in communication. Big thanks to them ! If you want a quiet and good rest, this hotel is for you. Have a good rest !
Guest User
May 20, 2025
I stayed at the hotel in May 2025. The hotel has a very good standard and is new. A huge plus for the extremely kind and friendly staff. A big downside, however, was the food. Considering the hotel's standard, I would rate the food as average. It was monotonous, with little fresh fruit, vegetables, and seafood. Apart from that, the stay at the hotel was very enjoyable.
Guest User
May 8, 2025
5/5 Myself and my sister arrived today for a 5 night stay. Room excellent staff amazing and helpful. Food in the restaurant there is a wide choice enough for everyone even the fussiest, atmosphere excellent very friendly can't do enough for you
Guest User
May 7, 2025
Restoran time Elif , Hasan Yavuz , Seyhmuz Ayaz , Seyhmuz Etrez ,wonderful service, warm and pleasant communication, always at my service, whatever I need, I thank them very much for their services . I loved The cocktails , The beach and The restaurant . Especially ms. Elif took greit care of us
Guest User
May 6, 2025
Waiters Hasan YAVUZ , Seyhmuz AYAZ and Seyhmuz ETREZ , Restoran Captain Elif were incredibly friendly and professional – always smiling and ready to help. Their service made the experience even more enjoyable. The place is new, beautifully designed, and everything is clean and well-maintained. You can really see the attention to detail in every corner. I would definitely recommend this hotel to anyone looking for a relaxing and pleasant stay.
Services & Amenities
Most Popular Amenities
Bar
Private beach area
Gym
Indoor swimming pool
Outdoor swimming pool
Parking
Free
Childcare service
Additional charge
Nightclub
Kids' club
Car rentals
Diving
Off-site
Tour and ticket booking service
Massage room
Spa
Additional charge
Children's pool
Sauna
Water park
Wi-Fi in public areas
Karaoke
Luggage storage
Water slide
Restaurant
Currency exchange
24-hour front desk
Bar
Private beach area
Gym
Indoor swimming pool
Outdoor swimming pool
Spa
Water park
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Parking
Free
Transportation
Shuttle service
Additional charge
Car rentals
Front Desk Services
Concierge service
Safe at front desk
VIP check-in service
Tour and ticket booking service
Express check-in and check-out
Luggage storage
Currency exchange
24-hour front desk
Languages Spoken
German
Russian
Turkish
Food & Drink
Bar
Room service
Convenience store/kiosk
Snack bar
Health & Wellness
Body care
Gym
Turkish bath (Hammam)
Public baths
Diving
Off-site
Massage room
Hair and beauty salon
Spa
Additional charge
Sauna
Foot bath
Beauty and makeup
Activities
Private beach area
Public beach
Nightclub
Gaming area
Water park
Karaoke
Water slide
Public Areas
Shopping mall
BBQ
No smoking in public areas
Garden
Vending machines
Smoking area
Elevator
Cleaning Services
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Clothes steamer
Clothes dryer
Ironing service
Additional charge
Facilities for Children
Kids' board games/puzzles
Children's meals available
Children's toys
Childcare service
Additional charge
Kids' club
Children's pool
Business Services
Fax/copying service
Accessibility
Stair-free main entrance
Pool ramp available
Accessible rooms available
Handrails on stairs
Handrails in hallways
Safety & Security
First aid room
CCTV in public areas
Intruder alarm
Fire extinguisher
Smoke detector
Security personnel
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeGluten-free, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Opened: 2023
- Number of Rooms: 168
When you stay at SERENITY QUEEN HOTEL in Alanya, you'll be on the waterfront, within a 15-minute drive of Kleopatra Beach and Alanya Aquapark. This all-inclusive hotel is 9.6 mi (15.5 km) from Alanya Castle and 0.8 mi (1.2 km) from Alaettinoglu Cultural Park.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an indoor pool and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Majesty Main Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 233 air-conditioned rooms featuring free minibar items and espresso makers. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including an indoor pool and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at Majesty Main Restaurant, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free valet parking is available onsite.
Make yourself at home in one of the 233 air-conditioned rooms featuring free minibar items and espresso makers. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. 55-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.