Popular Alexandria 4-star Hotels

Alexandria is down-at-heel, chaotic and dirty. The Cherry Maryski should be at oasis from that. However, Alex is rather wonderful, but unfortunately, the Cherry Maryski is not. The staff are unnecessarily process-driven (for example, ringing you up late every night, when you are asleep, to find out how your stay is) and slightly begrudging. Everything takes too long. Check-in was at least half an hour, for no apparent reason. The food is awful and overpriced. The carpets are threadbare. The walls are literally flaking off everywhere. The lifts smell of kerosene. The pool is sleazy. And the furnishings and rooms are very, very basic! It is not a four-star hotel. In fact, it is barely a two-star one. The only good thing I would say in its favour, is the view. It is in need of a complete refit and probably a change of ownership. Alex has great potential, as does the Cherry Maryski, but at the moment the hotel is not living up to it. At all…

My one night stay at Steigenberger Hotel in Alexandria was highlighted by the breathtaking view of the Mediterranean Sea and the warm hospitality of the team members. The check-in process was seamless, and the staff was attentive throughout. However, I was disappointed with the hygiene standards during my stay. The bed sheets were not as clean as expected, which made sleeping uncomfortable. Despite this issue, the hotel offers a convenient location and good amenities. Overall, Steigenberger Hotel in Alexandria offers a beautiful view and friendly service, but improvements in cleanliness are necessary for a more comfortable stay.

The room photograph and description (1st floor 28 square metres) did not match the actual room allocated (4th floor. 18 square metre).. This is illegal in many countries, but apparently not for this hotel. The duty manager of the day was prepared to allocate a better room, but only at an extra charge. I was not happy with this so did not pay extra. Breakfast was pleasant. Lovely view. Attentive waiting staff. Location excellent. The windows of the hotel ground floor facing the sea were disgraceful. Peeling paint Abandoned empty decorating containers, food waste. Lazy maintainance and lack of pride. Clearly nobody is checking or following up. This could be a great hotel, but is a now a reminder of indifference and apathy. The check out manager was more helpful and offered an upgrade should I visit again. However both parties know that is unlikely. I filled in the hotel questionnaire recording these issues. I hope it gets to the right person. The attached photograph shows the much nicer room and embellished description in the advert. Clearly all photos and measurements need to be updated so they actually match the rooms that are being sold. Since I expressed my concerns on 20 march 2023, there has been no update.

Great hotel, that serves a light dinner and breakfast included. People are so nice. Youra gave us a tour of the luxury suites and the whole hotel, and everyone including the policeman on the front door were great. I will probably come back and recommend this hotel for whoever is visiting Alexandria.

Hotel location is nice, very close to shopping mall, and breakfast is good.

Resort is very close to Alexandria and perfect for short getaway by the pool and beach. Facilities are clean and services are excellent. Nice buffet by the beach is included. Rooms are small but have nice setting between flowering bushes. Pool front rooms are priced higher. The resort is old but well maintained. Internet needs improvement and their restaurant food was too salty. We tried several dishes but only soups were to our liking. The price is on an expensive side but far better than staying in a hotel or apartment in Alexandria.

Room 1103 Pros: - good location (somehow central) - facing the sea - good breakfast, and could use some improvement for a 4 star hotel - friendly check-in agents Cons: - DIRTY. I've been to hotels of the same price range and this IS dirty. There were swatted flies and nose booger on the walls. Cups almost never washed. Hair on the shower floor - The AC doesn't work in winter, it's just a fan. I thought we wouldn't need it in view of Alexandria's weather, but the room was super hot because of the sun reflection. We also couldn't sleep with the window open because of the street noise. Two sleepless nights. There's only one elevator working but that wasn't an issue for me, even if we had to wait a while. Long story short: you can find better

One of my worst experiences so far, from a young receptionist named Paula, an unexpected person, and I don't show any respect and appreciation for the guests, and the hotel room is not very good, and there are many things to work very efficiently, like curtains, spoils, even water heater and connection cover. The electricity is not in good condition, and that's a big risk for children and people who don't have electricity experience even at the bathroom level, not to periodically provide personal cleaning in the bathroom and bathroom toilets for more than three days, nobody has even put paper toilets in the bathroom. The heat doesn't work very efficiently, and the carpet is dirty and unclean.

Service: Breakfast is good. On the 12th floor, the view is very good, with a panoramic view of the Mediterranean Sea. The lobby staff is very strict in security checks, and the reception is warm and meticulous. Environment: It is on the beach, which is OK. Facilities: The room facilities are relatively old, but the hygiene is relatively clean. The hotel is on the side of the coastal avenue, with a lot of vehicles, and the window insulation effect is not very good. There are fewer cars until about 1:00 in the evening. Hygiene: It is not bad.

100% recommended nice staff..nice hotel fantastic location We were in room 1106 with great view in side the sea gave to us front office they always help us and make us happy ...Emad from reception is very friendly and cheerful. Thanks front office team ..breakfast is very delicious and tasty ..mr nabil so helpful...i love this hotel and the staff Thanks sunrise team 🌅