Guest User
May 25, 2024
Relatively new hotel located in central area of Almaty (can walk around to the majority of what there is to do in Almaty). We picked this hotel mostly because of the location and the feedbacks of previous customers. We were able to check in early (for additional 50% of the room rate), which we didn't mind paying as we came from a tiring flight and wanted to take a nap. The front-desk folks were nice and friendly, and the check-in went smooth. The room was sparkling clean and reasonably sized, with comfy bed, fully stocked tea/coffee station, complementary water as well as amazingly stocked bathroom (they even had individually wrapped hair combs there). Overall, we had a comfortable stay. There were two major sources of disappointment: 1. The AC had its own life and it was hard to make it work, which was a downside. 2. The breakfast was not the best, to be honest - selection of food was not ideal, it was one of those cases where there were many things on offer, but you would really eat only a few of them. Lacking good quality pastries, coffee was outright rubbish.