Popular Almaty 4-star Hotels

Subject: Excellent Location, but Overpriced and Outdated Rooms I stayed at Hotel Kazakhstan in Almaty for more than 10 days, drawn initially by its prime location. The hotel’s location is indeed its biggest strength—bang on the main road with excellent accessibility to various parts of the city, making it convenient for travelers. The property itself is a heritage hotel, and while it has its charm, the overall experience was mixed. The hotel is quite old, though the upkeep and concierge services were commendable. However, the parking facility was a major issue. During snowfall, it became extremely messy, and entering the hotel was quite challenging. Regarding the rooms, my experience varied throughout the stay: • The initial superior room booked online was decent, offering good space and facilities. • The “supreme premium superior” room I opted for later was disappointing—it was smaller, with a worse layout and fewer amenities than the superior room, which was surprising and frustrating. • For the last three days, I upgraded to a junior suite. While it offered more space, the layout and overall upkeep of the room felt outdated, leaving much to be desired. A consistent issue across all three rooms was the drainage system in the washrooms, which was poorly maintained and created unnecessary inconvenience. The breakfast provided as part of the stay had a wide selection and was good. However, the menu did not change for all nine days, which became monotonous for a longer stay. Room dining, though available, could be significantly improved in terms of quality and variety. Overall, while the location of Hotel Kazakhstan is unbeatable and perfect for those who want to stay in the heart of the city, the property feels overpriced given the outdated facilities and lack of variety in services. I would only recommend it to travelers with a good budget who prioritize location and heritage charm over modern amenities.

The room was quite clean and looked nice from the outside, but many facilities needed a major overhaul. The wash basin in the room didn't leak, and the password box was broken and couldn't be used. When I went swimming, I saw two workers repairing something in a room next to the swimming pool. I guess the whole hotel needs a major overhaul.

Very small room actually.Looks definitely less then 25 m2 And the real size of the QUEEN BED IS LESS THEN 1.8m and it was 1.5.The bad was uncomfortable and the linen was not soft. Every day we need to ask 1 more overall for bathroom cuz everyday we has only one in my room.And the same story with teeth brush.The room was booked for 2 by the way. Staff is actually good and pleasant! The main disadvantage is SMALL BED and small room-very tine for two people (we are about 170 cm tall). The breakfast is nice. Actually this hotel is overpriced for that kind of room provided

The hotel is great, worth the price. Everything is good, clean, tidy and comfortable, breakfast is rich and delicious, with both Chinese and Western food. A little further south is a pedestrian street with a fast food restaurant (Figure 5), which is delicious and cheap, I eat there almost every day. There are also shopping malls and supermarkets. There is a bus No. 92 that goes to the airport nearby.

The hotel is located opposite a university, the transportation is very convenient, the room is very clean, the stay is very comfortable, the service attitude is very good, there are many types of food, there will be a little change every day, and it is delicious

The hotel is not new, but the rooms are clean. Breakfast is sufficient, all the basics are there. The location of the hotel is very good.

I really liked the hotel. Excellent service. Clean. Friendly and caring staff. They will always help solve any problem. Breakfasts are excellent, varied, correspond to the declared stars. When possible, we always try to choose Holiday Inn.

The location is great... A clean street near Mega Park Mall and the central square.. There's a lot to see even if you walk... This hotel is located on a street full of delicious restaurants... The cozy bed and fully stocked minibar make it tempting... To save money, I decided to buy something outside... I'm going after a good two days of rest.

The room had no windows, I didn't understand what time of day it was, and it was cool in the room, the breakfast wasn't very good. Only the location was good, the photos showed photos of the pool and sauna, the reception didn't give any information about this, I asked for two cards and they still gave only one!

All the beauties at the front desk are the best of their beauties, their heartbeats rise instantly and the service is very good, with a smile still in honorific words when you walk by. The bathroom in the room was clean and there was no water droplets. The restaurant in the hotel is also cheaper. In the city center, the waiters and management of the restaurant are also very friendly and thoughtful compared to the foreigners with cold hands on the street. The only disadvantage of being a budget boutique hotel is that the building has only five or six floors, with mountain views.