Hotel Suites Albayzin Del Mar

We had the opportunity to eat yesterday at the restaurant located near the hotel pool, and we couldn't have been more delighted. The food was delicious and the presentation was unbeatable. The treatment by the waiter couldn't have been more wonderful; his manners, education and kindness, it's been a long time since I met someone like that, even my 8-year-old son was able to notice. He made us feel at home. We will repeat without a doubt.

Very large hotel, not very clean, our room was infested with ants on the floor on the shower towels, in the bathroom, despite the notice to the reception nothing was done. 2 days, paid €500. The pool was the only nice and positive thing. At check out the receptionist's response was sorry. Abundant breakfast but difficult to find a clean table to sit on. I'm sorry but we didn't find ourselves at all well and they didn't help us at all.

Two hours to check in and they still haven't given us the room, it's three in the afternoon and we're without a room and we can't change rooms because of the heat wave, my daughter is seven years old and she has to be at reception wasting the day, but at twelve they call you on the phone to leave the room and all this for the modest price of 570 euros for the weekend. You pay for what you think is luxury and it's lamentable.

Hotel frozen in the 70s with mirrors everywhere, black checkered carpets, artificial flowers everywhere because the interiors are very dark. Avoid rooms on the street side because they have a view of the trash cans and are close to buildings. Very noisy. Rooms on the pool side are nicer. Quite pleasant exteriors. Very cold pool. And not very clean. There are plenty of deckchairs so there's no point fighting to get one. For the more or less spacious rooms, those with a terrace on the pool side are acceptable. Kitchen equipped with a washing machine, fridge and microwave. No towels at the pool, you have to bring some from home. Hotel located 800 meters from the beach. 1 km from the center. No welcome products in the room apart from a mini bar of chocolate. You have to bring shampoo etc... because the one provided is of poor quality. Don't expect to enjoy the restaurant... it's more like a mediocre canteen buffet with no flavor, without much choice, without any real turnover. After a week it becomes monotonous. And especially not up to the standard of a hotel that gives itself 4 stars....rather 2 stars would be more fair. Staff not very pleasant. A smile doesn't hurt.. Another restaurant is available but at 25 euros minimum per dish, in a decor of rattan furniture sticking out and artificial flowers once again it's not shiny. At a lower cost they could put tables outside in the evening. It would be nicer than a space in the basement without windows. There is an opening onto a large patio directly from the buffet. So you just have to get to it! In some bathrooms there is a very unpleasant smell. The reception told me that it smells in all the bathrooms. And that they force on the floor cleaning products to hide the smell... This is only a small real description.. A big refresh and change of decor would be welcome.