Guest User
June 6, 2025
If you are reading this having already booked, don't worry, you will have a nice time, just not the best time. - Jet 2 advertise this as a hotel with waterpark included. The water park is 15km away. This was probably stated in the advert but it's not something any of our party picked up until we arrived and were advised have to book a bus that takes you at 9:30am and brings you back at 4:30pm. - If you love to queue then this is the hotel for you. I probably spent 30% of my time queuing at pool side bar to get a drink. Only allowed 3 per order which if you have a family a four, bit of a pain. - Some staff are lovely, others were rude and seemed offended by your very presence of being at the hotel. - Kids club was fine for little ones. - Never had to fight for sun lounger which was nice, even going down later in the morning could still get 3-4 beds together. Not sure what this would be like come summer holidays though. - Lovely sized pool but it is FREEZING and doesn't seem to get any better the longer you stay in the blinking thing. - The shop in the hotel is served by lovely staff but it is tiny. Nowhere close by to buy alcoholic drinks for your room to have on balcony in evening. - No snack bar that actually allows you to eat your snacks by the pool. Should be a snack bar outside near the pool. - No staff coming by your sunbeds to see if you want any other drinks or provide a service. The completely brilliant bits: - The shuttle bus that runs every 30 mins or so from hotel to Alvor beach is a must. Alvor beach is beautiful and the sea feels warmer than the pool. - Rooms are a good size and a fab bath. - Lush sized balcony. - Breakfast, lunch and tea also run for a good few hours each so never have to rush for food. - No sunbed chasing in the morning - I personally felt the night time entertainment was good - Get the uber app if you haven't. It's brilliant and never had to wait more than 2 minutes to be picked up from hotel to be taken where we wanted to go. The absolute worst bits - No outdoor snack bar - Severe lack of ice creams haha - Some of the staff were just pain rude. - No bottled water readily available or in rooms - Faro airport is a nightmare and we won't be going back until they have sorted out passport control - Long delays. - Nothing close by to hotel in a walking distance - Waterpark not being as close as led to believe. - Queuing central. Queue for a drink, Queue for food, even had to queue for a lift lol. Again if you have already booked and you are now looking at what to expect, I genuinely think you will have a nice time and it is a fine hotel. Would I spend my hard earnt to go back again? Nope. I didn't love the hotel and wouldn't pay to return again, I would look elsewhere.