Jose Narvarz
January 2, 2025
The service was terrible. The chairs at the table in our room weren't working. I sat on one of them for New Year's Eve dinner, and it broke. I fell to the floor, hitting my back and neck. I had to take painkillers. I reported the situation to the hotel manager, and she told me she didn't know what to do. After inspecting the other chairs at the table, they were in the same condition: loose and about to break. The shower door was broken and didn't work either. It was truly a rather unpleasant experience, and for the price paid for one night, it was a steal considering the conditions offered. It's worth noting that when I fell to the floor, the food on the table fell on me and damaged the clothes I was going to wear for New Year's Eve. I demand a refund for all the ordeals I had to endure. Thank you.
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