AA Lodge Amboseli

The AA Lodge is Excellently located near the Kimana Gate of Amboselli National Park and that's where the good things end. The rooms need many changes (for the good) The staff need many lessons in service & understanding The icing on the cake in dismal service is taken by the Kitchen Staff and their chef, who insulted our feelings by packing an Egg for a Asian / Pure Vegeterian, ALL AFTER DETAILED EXPLANATION at least 4 times. The Manager was clueless and least bothered.

It seems that this property sat a while without maintenance. I don’t know if it was because of low season or if they have a new influx of revenue. They were cleaning up and doing repairs. There were a number of issues. Showers needed some work. The room were ok…Amboseli is dusty so that didn’t bother me. But water gets shut off at night to reduce water being wasted by overflowing solar water heaters, but toilets don’t flush without water. One water in the shower was either hot or cold, not much in between. It was probably more mechanical than anything. The place does need a little work. The staff was great. So no problem there. Food was an issue. It simply wasn’t very good. I guide groups on safari every couple of yeas. I probably not return to AA. I think it will get better, but it certainly isn’t there yet.

If this is 3 stars, I wouldn't want to see 2 or 1! We came from a 5 star resort in Tsavo West. A few of our problems... The door would not lock Safe was already locked- they were changing the batteries... but didn't have any batteries! Could not use it. Beds like a rock, hardest I've ever felt. Couldn't even sleep on your side. Just a mattress and sheet, no pad. Very 1950's decor, and not in a good way. Wicker furniture,  OLD, squeaky. Wanted to have laundry done but no bag or instruction sheet in the room. Went to the office and they sent a guy with a sheet but no bag so I had to send my own bag. It was supposed to be done at 2:00. Husband went up to the office at 4:00 & finally returned after 5:00. "Africa time" runs the same as "island time". At least it all came back. I had no confidence. No door in bathroom, only a flap between the bathroom and the rest of the tent No water one morning Most of the tent flaps ties are torn so you can't open for any breeze Holes in walkway No lighting on walkway to tent Just old and run down Decent landscaping Now the food...YUCK! All buffet. All the meats were tough and grisly. Not hot. Salads were all sour IMO. Not much selection. I guess if you want to be adventurous with eating you might enjoy some of it. Monkeys invading the dining room and stealing food off your plate or right out of your hands. No drinks included, even bottled water they bottle here on property. Desserts were ok... Two choices of cake and a bowl of watermelon and pineapple. Glad we were only here 2 nights.

its amazing hotel. Food nice room ok. The staff!! They’re amazingly friendly, John at reception taught me Swahili and even write me the paper to remember. Everyone is amazing here. I really enjoy the stay. Plus in the backyard of the hotel, you can see kilimanjaro, view is great

It was a good trip. 3 days and 2 nights. Not bad. Good beds especially. The meals were ok. The service sublime. Definitely recommend staying with them. Preferably add variety to food like ugali and mukimo on some days. Otherwise it was a good stay