Guest User
May 7, 2025
I stayed at Fortune Inn Heritage Walk, Amritsar with my family and friends, expecting a pleasant experience from a reputed name like ITC. Unfortunately, our first evening dinner turned out to be quite a letdown. We found an insect in the yellow dal that was served to us. It was extremely disappointing and upsetting, especially for my wife. We immediately informed the staff, but the response wasn’t very reassuring. Hygiene should be a top priority, especially in a family-friendly hotel.