Anonymous User
July 4, 2024
Black shop! Located in ***, the clerk should be the boss, it feels like ***, the vicious curses are so scary! One room was charged for two rooms! That is about 4,000 mosquitoes per night charged by Hong Kong paper from 2,000 mosquitoes per night! trip.com couldn’t help at all! I pressed the button and found that there were two reserved rooms. I immediately contacted the trip.com staff, but the cancellation was still not processed. They were told that European time was one hour ahead of the UK time, so they could not cancel. But about ten minutes after pressing the button, did they make it clear at the time? The clerk said that trip.com had never contacted them to cancel any rooms! We were forced to charge us for two rooms! The scariest thing: There are European bed bugs in this room! After waking up, my hands and feet were a little red and scratchy! Two weeks later, I went back to Hong Kong to see a doctor and found out it was European bed bugs! a bolt from the blue!
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