The Wildbirch Hotel - JdV by Hyatt

New, nice and clean

very unhelpful in terms of helping with the luggage at check out, Room cleaning done very late. Rooms very far and not convenient elevators. Would not stay in this hotel every again

Stay was great. Very friendly and accommodating staff. Room was very clean and comfortable. Hallways are a bit long but other than that it was definitely a 5 star stay!

My mom and I recently stayed at this hotel and overall, it was a very lovely experience. The property is pristine, clean, and well-maintained, and the staff were generally very friendly and helpful. The only challenges we encountered were related to our booking and billing. I had booked through ******* and paid for a package that included breakfast. At check-in, there were some issues confirming this, and I had to show receipts to ensure it was honored. While the staff were gracious and did their best to help, I found myself having to remind different team members multiple times that breakfast was included. Additionally, there were some unknown charges on my card that the front desk couldn’t explain, and I was only able to resolve the matter after speaking with the manager. I understand the hotel is fairly new, so these teething issues are somewhat expected. Aside from these two matters, our stay was very enjoyable, and I would recommend the hotel for its cleanliness, comfort, and welcoming atmosphere.

Nice rooms, good location for downtown. Parking was $15/day. Internet was good. Good restaurant for breakfast, but pricey. There was significant construction and railroad noise after 7:30A.