Mitsis Cretan Village

Lovely room with a large terrace out the back in the sun. Very attentive staff and clean rooms. Food was really great, and definitely book the restaurants for a more exclusive feel. Really great value for money. Everything was very clean including the pools. Could always get a seat round the pool and the beach (early may travel).

We moved to this hotel after staying 3 days in the Minos Imperial luxury beach resort which was hell on earth, the previous hotel should of been 5 star luxury but this hotel the Mitsis super exceeds it hands down on every level, cleanliness, facilities, service, quality and choice if food, location absolutely in every way. Highly recommend the Mitsis group they definitely go above and beyond. Stay here you won’t be disappointed

Great all round experience at this hotel. We stayed as a family of 4 with 2 older teenagers. The grounds are beautiful and well kept, with direct access to the beach. The food is excellent in the restaurants. The staff were all very friendly and welcoming, especially Vasilis in the main bar - nothing was too much trouble, top guy!

We stayed for one week as a family, and it truly felt like a special time. While every trip comes with its little ups and downs, what really stood out to us and what we’ll definitely remember were the people who made us feel welcomed, seen, and taken care of. Honestly, I just have to say we were incredibly lucky to have Joanna at pool bar and Anna, the lifeguard, around us. Joanna wasn’t just mixing drinks she was lifting the whole mood. Her energy, her smile, and the way she remembered everyone’s favorite drink made us feel like we were regulars from day one. You could tell she genuinely cared, and that makes all the difference.And Anna? Total pro. Calm, focused, but also super approachable. Knowing she was watching over everything gave us real peace of mind. Both of them brought something extra to the whole experience. You don’t always remember the cocktails or the sunbeds you remember the people who made you feel good. And they absolutely did. If we could point out just one thing that could be improved, it would be the lack of restroom facilities at Fontana bar. Especially for families with children, having access to nearby toilets would make things much more convenient. However,our room was clean, comfortable, and perfect for a family stay. We had everything we needed from space to relax to a nice balcony where we enjoyed our morning coffee. Housekeeping was consistent and friendly, which made us feel truly looked after. As for the main restaurant, the food was varied, fresh, and tasty every day. There was something for everyone even the picky eaters in our group found favorites quickly! We especially appreciated the themed nights and the local dishes, which gave us a real taste of the region.

So lovely we met an amazing member of the bar staff called Vaslis and he was the joy of our nights! All round the staff are brilliant and attentive and the hotel is very clean.

Excellent hotel! The highlight was reh night time bar service The bar tender Vasilis was brilliant 👏 so attentive and all round great guy, made our holiday