Ankara Hotels with Wi-Fi

I stayed for three nights, and could not have been happier with the comfort of the room, the COVID-cleanliness and precautions they took, and - most of all - the service from the staff. I needed help with an international call and in booking a ferry after I left the hotel: they helped with both. And they didn't need to ... my international call didn't go through from the room (probably my goof), and they placed the call for me. When I had tried to book a ferry to Istanbul on a website that kept finalizing the transaction in Turkish, they helped me sort out the inputs. AND when my US credit cards were not accepted, they even booked using a corporate card, and added the expense/no surcharge, to my room. Finally, when I left my camera in cab after leaving the hotel, they worked with my (future) tour leader in identifying the cab, holding the camera for me, and mailing it to me forward on the trip. They didn't have to do any of this: I'd already left the hotel ... but they were excellent in helping me out. The location is good, per the other reviews, but what really makes them stand apart is how they genuinely take care of the hotel guests both in general property conditions as well as making the stay a comfortable one.

REVIEWING AFTER YEAR LONG STAY: living outside your house for working purposes, could become lonely and unsettling, but, in our case, after all these months, we felt blessed by calling Grand Mercure, “Our Home” when in Turkey. Below goes a complete and very well deserved review. Everything starts at the front door, where Mr. Gorkem, Mr. Mertcan and Mr. Oktay would welcome us guests with their friendly smile and politeness. Specially Mr. Gorken who always welcome us with a sincere “Welcome Back”. Continuing to our suite review, again, I would like to highlight Ms. Gul’s endless kindness and expertise with not only cleaning and maintaining the room impeccable and working flawlessly, but her personal little touches to make us feel cherished and loved. Also daily, we would like to point out Mr. Sinan, bringing to our door, not only water, but also easy and sincere smiles, excellent communication and friendly approach. The Breakfast is also amazing, with its continental buffet style loaded with fresh and delicious fruits and treats carefully prepared everyday. But again, even with all this, I would like to highlight mostly the bright smiles that welcome us every single morning. Starting with the outstanding supervision of the kind and cheerful Mr. Ibrahim greeting us by the door, to Ms. Gamze serving our dishes with a great care and making sure everything goes smooth also the two amazing expert chefs Ms. Dilara and Ms. Münüfe that deliver amazing Omelets and also “A La Carte” Poached eggs, Eggs Benedict and even fresh Sashimis to die for. The hardest part is to keep our diet under control here with all these delicacies. More than ever, despite how comfortable, beautiful and very well kept are all the installations of the hotel, including our suite, what sincerely, at least for us, makes the whole difference here is the kindness, the empathy and the care of their employees and we both have no words to express our gratitude. They really go beyond to make our staying memorable, comfortable and relaxing. And we are convinced that it must comes as a result of the amazing, friendly and deeply emphatic management of Mr. Murat and Mr. Onur.

The staff are GREAT, everything else is terrible. This hotel is one of the worse hotels we have stayed in, in a very longtime. It is OLD and very TIERED. The rooms were clean but felt dirty because everything was so old, the bathroom was from the 1950's, just horrible. The A/C did not work in the whole building, only the heat, we had to sleep with open balcony doors. The elevators are also very old and tiered, this whole building needs a serious renovation, or better yet, complete demolition and rebuild. There was no interior parking either, so guest cars stay in the all star sky parking. A hotel NEVER to stay at ever again.

I have visited the hotel for a business meeting and I got very pleasant surprised by it and its staff. The people in the hotel and the staff at the reception were very supportive and helped me with some urgent issues that appeared at the time of my stay. I am very satisfied and would love to come back if I have the chance.

Worst hotel we stayed in Ankara. The staff of the hotel is incredibly rude. we had to go down again and again because there was a problem with the door card and the door. We preferred the hotel for the massage, but it was an underground salon independent from the hotel and the prices were higher and lower quality than the alternatives. If you are just looking for a hotel in the center or if you are looking for a spa hotel, it should definitely be your last choice. The ventilation of the bathroom is bad and it smells. The walls are very thin, you can listen to the conversation of the next room completely. They charge exorbitant fees for the products in the room.

Excellent place, very friendly and attentive staff. Had also breakfast, lunch and dinner (at Off Cafe): very tasty all of them. Very unluckily, I had to leave very early second day, without enjoying breakfast (actually included in room rate) for the second time. Will definitely come back

The hotel is old and starting to show its age, bed fine, internet is dreadful, having to keep logging on, very frustrating, TV keeps freezing can only assume it’s the same internet issues, price for B&B &190 so not cheap, asker about the lounge now I’m here and told its €40 per day, breakfast rate here is €25 per day, with the lounge access you can get breakfast, so asked if I could credit my breakfast and book the lounge to be told no, basically everything is set to extract money from you, good member for some time, also an IHG member with top status, would save you money and book the Crowne plaza for half the price, location is next to very old mall with a lot of cheap items. The escalators to take you down do not work, escalators up or working, think they are trying to save money. I’ve stayed at a number of hotels in Ankara and not the best, but guess it good for the American standard of hotel.

The hotel itself is relatively outdated and quite worn in many places. Carpets, parquet in the restaurant, mirrors in the bathrooms to name just a few points. Beds and matresses are ok. Bed linen and towels partly with holes and very heavily worn. Wifi in room works well. The staff at the breakfast service seemed less professional and not friendly. First and foremost the very arrogant restaurant manager. A small, unsympathetic middle-aged man with glasses. You never had the feeling of being welcome. Quality of food was ok but definitely not a five star standard. Only the young and really warmly friendly lady at the breakfast reception should be emphasized. Staff at the reception desk as well as the porters and housekeeping extremely friendly and competent. All in all, this address is more of a three to four star hotel. Condition, appearance, restaurant staff and quality definitely do not deserve five stars.

Odd title for this hotel, but you cannot believe how much of a struggle it is to find this hotel online even after it was booked for us! First of all, it is a generic name - Ankara and Hotel feature prominently in the name in which there are hundreds of hotels in Ankara and you are bombarded with ads or other hotels. Secondly, I am great at such things and finding out and even I struggled. Thirdly, it was worse when we were in Turkey as the websites all come up in Turkish and you spend valuable time translating etc on a cell phone with data! If you cannot rename it, add a unique identifier to it. Second gripe and the final one - this hotel is right outside the main train station at Ankara. We arrived by train from Istanbul, presumably a popular way for people to come to this hotel. Was there a single sign on the station? Nope.. Misleadingly, an elevator on one side of the station has a huge sign outside displaying an ad/banner for this which could be taken as the elevator to the hotel. Nope! It just goes down to the ground floor. So you have to exit the station, turn left and keep walking past some cafes and then come to the entrance. Once you are there, the hotel is magnificent, modern and spacious in every way. Staff is courteous and the onsite restaurant looks good though we did not use it. The rooms are very modern with every comfort, fancy buttons to set room status to buys, do not disturb, please clean etc etc. There are many empty well laid out floors with seating areas etc so you do not have to sit in your room. An office/working area too if you so wish. All in all, great value, excellent facilities, great staff, just let down by the previous two gripes.

This hotel is ideal for anyone coming to Ankara looking to stay in a comfortable and modern hotel that is located in a good part of the city and close to many attractions, recreational avenues and restaurants as well as walking distance from a vibrant part of Ankara known as Kızılay. The entire staff is very friendly and ready to assist throughout the day. The whole atmosphere of the hotel is very relaxed and the rooms are quite spacious and tastefully decorated. My biggest concern whenever I travel is the cleanliness of the room and the rooms in this hotel are definitely very clean and the standard seems to be consistently maintained. They also have Starbucks available in the hotel which is another plus point for days when you just want to grab some coffee and don’t want to go too far. The breakfast buffet is pretty good with a mix of Turkish delicacies and other continental items. The service is fast and everyone is very attentive as well. They have a great seating section spread over 2 floors and even a small space outside for the cooler months which is great. The hotel is located in the Embassy district so if you’re coming to Ankara for any official work or to apply for visas, it’s advisable to stay near the embassy in case you need to go back and forth for documents or any printing/photocopying services which the hotel is also able to assist with. I think all the major embassies situated in Ankara are within 7-15 minutes away from the hotel. Holiday Inn hotels are always good value for money and this one certainly is worth your time and money if you want affordable luxury accommodation in the capital city! Would definitely recommend it to all types of travelers going to Ankara in the near future