Lucerne Apartments

"As a B&B-style hotel, the family room we booked is more practical, with two bedrooms, a living room and a bathroom with a shower room. There is enough space for a family to live together, warm and comfortable. However, if you are traveling with friends, it is not very convenient. In the morning, when everyone has to wash and use the bathroom, the waiting time is really a bit long, which will delay a lot of itinerary arrangements. The check-in process is really not worry-free. There is no convenient password lock to get the key directly, and there is no conspicuous reception guide. After arriving, you can only call the management staff. If you don't speak the language, it will be more troublesome, so you have to find a platform to deal with it. The hotel is hidden in a building in a residential area, mixed with ordinary residents. The surrounding streets are quiet, but if you don't pay attention, you will go to the wrong unit entrance door. It is quite difficult to find it. It would be better if you can put more effort into the check-in guide. However, it is worth praising that the hotel's sanitation is well maintained, the room is clean, the bed is tidy, and the bathroom has no peculiar smell, which makes people feel more at ease. And there is no scary situation of someone knocking on the door in the middle of the night in other reviews, so there is still a sense of security. In general, Galaxy Apartment Hotel has room types suitable for family living and good hygiene and safety guarantees, but there is still a lot of room for improvement in the convenience of check-in."

"A few minutes walk from Lake Lucerne. The apartment is a two-story loft. One bed downstairs. Two beds upstairs. The bed is opposite the skylight. The apartment facilities are perfect. You can cook your own meals and have a small terrace. The small wine room is a simple color of wood and white. Overall the house is very satisfied, but there is a little dissatisfaction because the room was already set up without giving the apartment building password and room password in advance. I ca n’t go downstairs to hit the owner. The phone didn't work, and I was trapped downstairs twice before and after waiting for a resident in the building to open the door before we could get in. The service was not very good."

"Very good apar**ent, it is a self-check-in apar**ent type, there is no front desk, the room is in a very good location, the lake view is very beautiful, and dining and transportation nearby are also relatively convenient, which is very suitable for family travel."

"The hotel supports self-check-in, which can be done via email, with the room number and password sent online, making it quite convenient. The hotel price is reasonable and suitable for those on a budget."

"The place is clean, there is a toilet and shower in the room, and there is free welcome drink. The facade is very similar to the hotel, very close to the train station, convenient for movement."

"This hotel is better than its excellent location, one is close to the railway station, and the other is the scenery is superb. The room is not big, the kitchen stove is right next to the bed, it doesn't feel very good. There is no oven, only induction cooker and microwave, cooking facilities are average. The bathroom is relatively spacious. What impresses people is the elevator, which is so compact that it is impossible for a family of three and our luggage to go upstairs at once. There is no air-conditioning in the room. The Swiss high temperature this summer, there is only a floor-standing electric fan, it is not very comfortable to sleep at night."

"The hotel is about 10 minutes away from the bus station and the railway station, so it is easy to find. The room booked can accommodate 4 people, but we only have 3 people. When filling in the information, we also fill in the information for 3 people. However, the city tax was charged for 4 people when the deduction was made. Fortunately, Ctrip's customer service communicated successfully with the refund. In addition, you should pay attention to the email sent when you check in. Check in on the email. The electronic version of the Lucerne City Transport Card will be sent to you by email almost 2 days before arrival. You can take the city bus for free, but in fact, no one checks the ticket. The key is also self-service, and the key box is at the door of the apartment. You need a password to get the key, but the hotel confirmation number sent by Ctrip is not a password, and you can't find the password when you look for the email. There is a talker next to the key box, you can press the button to find help. Just report the name and other information, the service staff tells you the password and you can get the key. You need to use the sensor card on the key to open the door and the elevator. The apartment booked was good, with three single beds, a sofa bed, balcony, kitchen, and toilet, but there were relatively few sockets. There is a supermarket next door downstairs, open from 8 to 18:00. The price is cheaper than the supermarket in the city. very convenient."