My wife and I spent one night here on a Sunday at the start of October 2023. Upon arrival, we were assigned to a room on the third floor, but reaching that room, we found it was *right beside* the elevator and ice machine, directly the opposite of what my room preferences on Marriott request. So back down we went to the reception desk. The clerk there was apologetic about the assignment and amused that somehow we had been assigned exactly the opposite of what we had requested in a hotel that clearly was not full. Our next (and final) room was on the second floor, as far from the elevator and ice machine as possible. Good recovery! We gave them a 4.5 for service, with a half-point deduction for the initial bungle. Our room was large, with a sofa, desk, and large-screen TV. Bathroom was huge, as was the walk-in closet. Only ding here was that the big-screen TV was actually too large for its wallmount, making it impossible to pivot it far enough to be viewed by the far bed, and even a sharp viewing angle for the nearest bed. We gave the room a 4, mostly for its spaciousness. The mattress on the bed was adequate for my bad back without my traveling bedboard, so I gave it a 3.5. The location of the hotel, with easy off and back on for Route 1 was excellent. It is located a short distance from lots of Raleigh dining and shopping spots, so it is good. And it is far enough out of Raleigh that our departure Monday morning was unharried and easy. So location gets a 5. Breakfast Monday had small quiches that were tasty, a breakfast sandwich that was warm and good, juices, yogurts, and the like. The coffee was only average, however. This felt like a better breakfast than average, so we gave it a 4. Our one night cost us $126, which seems a good price for a nice room so near Raleigh. We gave it a 5 on value. So, to summarize: 4.5 for service, 4 for room, 3.5 for bed, 5 for location, 4 for breakfast, and 5 for value. That averages out to 4.3, so we assigned it a 4. We think this will become our new place to stay when visiting Raleigh.
Outstanding
50 Reviews