Palace Hotel Arusha
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Arusha
Palace Hotel Arusha
Makongoro Rd, Arusha, Tanzania
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A stay at Palace Hotel Arusha places you in the heart of Arusha, steps from Natural History Museum and 3 minutes by foot from Arusha Clock Tower. This spa hotel is 0.4 mi (0.6 km) from Arusha International Conference Centre and 0.5 mi (0.8 km) from Maasai Market and Curios Crafts.Show More
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Highlights
Free parking
Airport drop-off available
Delicious breakfast
Lots to doAmenities
Sauna
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
24-hour front desk
Luggage storage
All Amenities
Property Description
A stay at Palace Hotel Arusha places you in the heart of Arusha, steps from Natural History Museum and 3 minutes by foot from Arusha Clock Tower. This spa hotel is 0.4 mi (0.6 km) from Arusha International Conference Centre and 0.5 mi (0.8 km) from Maasai Market and Curios Crafts.
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3.8/5
GoodCleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 14 Reviews
Surroundings
Airport: Arusha Airport
(8.5 km)
Airport: Kilimanjaro International Airport
(49.6 km)
Landmarks: Signature Safari
(<100m)
Landmarks: Ilmaasai Expedition Tanzania Ltd - Best Safari in Tanzania Tours
(<100m)
Landmarks: The Tanzanite Experience
(110m)
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Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Room, 1 Double Bed, Non Smoking
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
5
Deluxe Queen Suite-Non-Smoking
Bedroom 1:1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
3
Executive Queen Room-Non-Smoking
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
2
Studio with Double Bed-Non-Smoking
Bedroom 1:1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
6
Standard Room, 1 Double Bed, Non Smoking, City View
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
7
Superior Queen Room-Non-Smoking
1 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
Hide Room Types
Guest Reviews
3.8/5
Good
14 reviews
Verified Reviews- Cleanliness3.8
- Amenities3.8
- Location3.8
- Service3.8
Average for similar properties in Arusha
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AED 4.40). Trip Coins can be used to save instantly on room rates.
AI Summary
Centrally located with easy access to attractions and restaurants. Spacious, clean rooms with complimentary snacks. Excellent, friendly service and high-quality breakfast. Well-equipped, comfortable rooms with big beds.
Guest User
September 23, 2024
The one good thing about the room was the size. Other than that, it was very dated. Leaking faucet, window that couldn't be completely shut, bad wifi coverage and broken items on the bathroom. The service was quite good, and a great breakfast.
Guest User
June 16, 2024
Someone at work booked this on my behalf and I failed to check it out in advance or check other options. My heart sunk as I walked in as I realised it was very dated and the stay would likely be awful. It ended up not being too bad all things considered, but is not "nice". It is very dated and needs a refurb. The rooms are massive but not nice with old and tired decor. Cleanliness wasn't great but also wasn't terrible. Hot water availability not too bad, and internet surprisingly good. The bed was hard but quite comfortable. Breakfast was a complete disaster - not open on time, and it's one of those awful places where they lazily cook everything the night before then put it in the chafing dishes to warm up in the morning. So the food is not fresh but worse, if you're early to breakfast it's also cold. The coffee is also terrible. I am glad I only stayed for 2 nights, and the location is good for business. Overall, it was ok for a secondary town in Africa, but there must surely be better options available locally.
Guest User
March 3, 2024
An excellent hotel, service is awesome, rooms are clean, the reception and all the staff are friendly. Breakfast is so nice, tasty and healthy food with lots of variety. Price is reasonable, I highly recommend any who wants to stay in Arush. The place is also central, it is a walking distance from the mini market and have a lot of cafeterias and restaurants.
Guest User
September 2, 2023
Wooooorst Gesture by Manager!😡 I went with siblings at the hotel's restaurant for an evening catchup. This was 5th time at the hotel and the last one being a party. The past experiences were nice Today the Manager escalated an embarrassing situation claiming that we were taking photos without permission even that we paid for the food. He said we were kids and couldn't afford an expensive hotel so he called the restaurant maids to confirm. He continued embarrassing us in-front of other staff saying we were not even able to comprehend because he was speaking English. He said he was going to call for sticks so we get 3-cans each. As funny as it is and maybe thinking he was joking, he confirmed he was not. A lot of embarrassing words and insults were thrown to us just because he thought we were young. Anyhow, no one deserves such an experience and until the Manager sends an apology gesture, we will continue to sue him.
Guest User
June 29, 2023
Comfortable well-functioning room and bathroom. Spacious room. Towel rack was falling off wall! Electric kettle in room. Toiletries provided in bathroom. Weighing scales provided in bathroom. Safe for storing valuables in wardrobe. Snacks (muffin, bananas) provided when room is cleaned. Buffet breakfast provided, large variety, delicious. Dinner menu has reasonable selection on international food. Professional reception staff, as would be expected for an international hotel. Nice view of Mt. Meru from roof. Quiet location and close to conference center and natural history museum. Some restaurants nearby. Only one elevator serving 9 floors so often had to wait a long time. Would be pleased to stay there again.
Guest User
January 31, 2023
I had to make a business trip to Arusha and had a short time to plan for it. So what came TOP OF MIND... was the Palace Hotel and decided to check it out as I had stayed there before. Was nice to meet with some old friend and students of mine and the friendly atmosphere was what I needed most... Well rested and had a successful trip.
Guest User
January 31, 2023
Customer service and food well at least I eating healthy because their breakfast was nutritious. Room service costs at around 3 dollars and it’s in the city centre so you have an evening work scouting the city. Generally everything was great in our 2 nights stay at Arusha Palace Hotel
Guest User
August 22, 2024
This was the first hotel on our 8-day safari tour. The room was clean and the breakfast buffet was adequate. The breakfast staff are unmotivated. On the other hand, they are very friendly and helpful at reception. It was OK for one night.
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Services & Amenities
Most popular business facilities
Sauna
Spa
Additional charge
Massage room
Gym
Additional charge
Private parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Car rentals
Currency exchange
Conference room
Additional charge
Business center
Multi-function room
Childcare service
Additional charge
Wake-up call
Wi-Fi in public areas
Free
Spa
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Wake-up call
Concierge service
24-hour front desk
Languages Spoken
English
Kiswahili
Food & Drink
Bar
Room service
Lobby bar
Public Areas
Elevator
No smoking in public areas
Smoking area
Garden
Health & Wellness
Gym
Additional charge
Massage room
Sauna
Spa
Additional charge
Beauty and makeup
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Facilities for Children
Childcare service
Additional charge
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
CCTV in public areas
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 11:30–12:00
Check-out: 09:30–10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2010
- Number of Rooms: 174
A stay at Palace Hotel Arusha places you in the heart of Arusha, steps from Natural History Museum and 3 minutes by foot from Arusha Clock Tower. This spa hotel is 0.4 mi (0.6 km) from Arusha International Conference Centre and 0.5 mi (0.8 km) from Maasai Market and Curios Crafts.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Treat yourself to a stay in one of the 97 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find a sauna and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Treat yourself to a stay in one of the 97 individually decorated guestrooms, featuring fireplaces and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads.