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Latest Reviews for Arzachena Hotels

Club Esse Cala Bitta
3.5/541 Reviews
The place and management service let's the rest of the Club Esse organisation down severely!! We have experienced apartments had no hot water and were forced to have cold showers, the espresso machine in the outdated bar was broken and neither repaired or replaced so we weren't at all shocked at all the italians complaining! The photos on their website are not true to reality as they are taken from the opposite side of their little beach. The sea is not as clean and clear as pictured, in fact there are no photos of the mini port they have which contaminate the water, why is this hidden? We were welcomed by dog poo in various ares which isn't cleaned up, hence dries and remains for days. Infact we even found it outside our apartment door!! Nobody observes rules, as no one imposes them, hence fire escapes are being used as main entrances which are stopping air-conditioning working properly. The only positive side is a wonderful room maid called Carmen who did a fantastic job and the food was wonderful. The entertainment team were great but need to be trained on how to deal with bullies, yes there was bullying amongst some teenagers, but it was just ignored as some were favoured, which we found very disturbing. I think the way this resort is run needs to be really looked at IN DEPTH and at all angles! They risk losing many clients and the organisation will get a bad reputation! The worse part is that when we complained, their customer service manners were shocking and rude. I would recommend not booking this place.
Romazzino, A Belmond Hotel, Costa Smeralda
4/546 Reviews
This property is absolutely fantastic! Everything there is so beautiful! I understand they are going to do a remodel, but I cannot imagine on what! But it’s the staff that truly make this place, (as well as the location). Fabulous service was always provided by the most friendly people. Beach area is so relaxing and with beach service. The little touches with handwritten notes and gifts each night was so super special! They use fabulous products, have the most comfortable mattress, linens, and towels that I have seen at a property in a long time. And they just pay attention to so many details! The only area of improvement, would be to adjust the food and beverage prices a little…now we never mind paying top dollar, (or wouldn’t stay at a Belmond property:), as the service and quality is all there, it’s just about 5 to 8 euros too much on f&b items. So highly recommend anyone to stay here for a relaxing, beautiful grounds, top quality service, vacation.
Hotel Cala di Volpe, a Luxury Collection Hotel, Costa Smeralda
4.5/558 Reviews
Everything is nice about the hotel. Service is very good, every thing is well taken care of. Room had a nice nice sit out on the ground floor overlooking the garden. All fixtures and furnishings were top quality bathroom was also well done with seepage shower and tub. All Acqa do Parma amenities. Restaurant by the pool is where the breakfast is served . Very big spread and hot dishes too . We really spent a lot of time there enjoying the food and the sun. Hotel beach is a very short boat ride 10 minutes- free service from hotel every 15 minutes- they have beds water towels all complimentary . Some drinks as well. Nice clean calm beach we had a very good time. Nikki beach is also near by the reception staff arrange for us to be dropped by hotel car (complimentary) to the place from where free not service to Nikki beach starts . It’s 5 minutes drive from hotel. There are 5 different dining options on site all are best in town. No need to go out anywhere on the island. Spa is a bit small but nice we enjoyed the saunas and showers etc. it was good experience.

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