Hotel Al Khaima

ve stayed at this hotel three times, and each time it gets worse. This last visit was absolutely unacceptable. • No Hot Water: I asked for hot water three times, and each time I was given excuses. They claimed the water heater was broken, but it was clear they deliberately shut off the hot water when there weren’t enough guests. When a group of Asian tourists arrived, the hot water was suddenly available, but as soon as they left, it was turned off again. As a Moroccan from Canada visiting my home country, I found this treatment deeply disrespectful. It seems they prioritize foreign tourists over locals. • Terrible Rooms: The rooms are outdated, smell awful, and are not clean. The faucet in my bathroom was broken, adding to the frustration. • Inedible Breakfast: While breakfast was included, it was so bad that it was practically inedible. The cheese was spoiled, and the overall quality was extremely poor. • No Accountability: Despite all these issues, they still charged me full price without offering any discount, apology, or acknowledgment of their terrible service. The lack of consideration is shocking. This place is a disaster. I would strongly advise anyone to avoid staying here. It’s not worth the money or the stress.

Nice hotel within walking distance from the town centre. Comfortable, clean room - the door wouldnt stay shut unless it was locked. I was looking forward to the pool, but we couldnt use it for some reason. Restaurant food was ok, service a bit slow.

The customer service employee was in constant contact with us on a daily basis, checking on the progress of our trip and our conditions. Praise be to God, we did not see from them anything but excellent and credible dealings, and they were responsive to us, even in private matters that had nothing to do with them.

I was travelling alone and stumbled upon this place thinking I might take a drink. I had the most wonderful welcome and got taken to a table by the pool. The menu looked good, so decided to try the seafood tagine. WOW. Honestly, the best tagine I have had. The seafood was so fresh and the calamari rings were incredible. A mixture of prawns, swordfish, white fish and squid. I got chatting to the owner whilst he was tending to the garden. He obviously takes a lot of care, the garden was so beautiful and he brought me fresh flowers for the table. I ended up spending the day there and relaxed by the pool and took a swim. I wish I had booked here instead of my apartment as it is difficult for a female solo traveller to find relaxed spaces to sunbathe and feel comfortable alone at the beach. The care, attention and hospitality at this hotel is 10/10. I loved the music too that came on early evening, they were getting ready for a birthday party on the terrace overlooking the sea, so nice, what a fantastic venue for a celebration! Alcohol is not served in this part of the hotel, or the restaurant which I thought was very respectful towards the local people. I would 100% book this hotel for a future visit to Asilah and I thank you so much to the owner Sharif and his staff for looking after me so well :)